Top Class Actions  |  October 8, 2020

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Ford Door Latch Settlement Updates:

  • Readers reported this settlement paying out $23.13 as of April 14, 2022.
  • Congratulations to everyone who filed a claim and got PAID!

  • The Ford door latch defect class action settlement was granted final approval Dec. 15, 2020.
  • Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

F-Series truck owners may be able to claim as much as $400 in compensation for repairs under the terms of the $5.3 million Ford door latch class action settlement.

Those who can benefit from the settlement agreement include current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks.

The Ford door latch class action lawsuit alleged cold weather caused the door latches on certain F-150 pickups to fail. Specifically, the doors would not latch and lock, the plaintiff said.

The plaintiff claimed he and other Ford owners relied on advertising that the trucks were “Built Ford Tough,” “Battle-Tested” and would provide “Rock-solid Durability.” However, the doors and locks on the plaintiff’s 2015 Ford F-150 XLT SuperCrew pickup allegedly could not handle cold weather.

The class action lawsuit claims the plaintiff went back to the dealership five times for problems with his truck’s door latches, including “front, rear, driver and passenger side doors that would not latch close; electric locks that would not open; door handles not moving; locks not releasing; and having to use the door’s exterior electronic keypad to lock the doors.” However, the dealership was unable to fix the problem.

The class action lawsuit claimed that other Ford truck owners had complained of similar issues online. The Ford trucks allegedly affected by the defect included model year 2015 to 2018 F-150s and 2017 to 2018 F-250s, F-350s, F-405s and F-550, along with model year 2019 F-150s, F-250s, F-350s, F-450s and F-550s.

According to the complaint, Ford issued two technical service bulletins about the allegedly defective door latches but was unable to solve the problem for truck owners. Additionally, the automaker failed to issue a recall over the Ford door latch problems.

Ford was no stranger to door latch defects, the class action lawsuit pointed out, noting the automaker had paid $640 million in 2016 over a problem affecting Mustangs, Escapes, Focuses, Lincoln MKCs and Transit Connect Vans that was caused by high temperatures.

The plaintiff alleged he and other Ford owners would not have purchased or paid as much for their trucks had they known about the cold weather door latch defect.

Ford denies the claims but agreed to pay $5.3 million to end the class action lawsuit in March.

Under the terms of the Ford door latch class action settlement, owners and lessees may be entitled to receive compensation for repairs, along with a cash award.

Additionally, Ford has agreed to notify Class Members of Door Latch Service Programs available in their area. Class Members can identify programs in their area by running their VIN through the settlement website.

Class Members can claim reimbursement for both past and future repairs of the Ford door latch.

Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses.

Those who can show that they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses, such as towing charges.

Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.

Claim forms can be submitted online or by mail. Class Members must include their VIN, along with supporting documentation if they are making a claim for reimbursement, such as receipts or invoices.

Claim forms for past repairs and for dissatisfaction are due by Nov. 30, 2020.

Class Members claiming future repairs must submit forms and supporting documentation by either Nov. 30, 2020, or 30 days after the repair, whichever is later.

Those who wish to exclude themselves or object to the class action settlement must do so by Nov. 2, 2020. The final hearing is scheduled for Dec. 2, 2020.

Who’s Eligible

Current and former owners or lessees of model year 2015 through 2019 Ford F-Series trucks. A VIN lookup is available on the settlement website to determine whether your truck qualifies.

Potential Award

Up to $400.

  • Class Members who can show they paid for a door latch repair prior to May 4, 2020, can claim up to $400 in reimbursement for the repair and out-of-pocket expenses, such as towing charges or car rentals.
  • Class Members who can show they paid for the repair of their door latch between May 4, 2020, and May 4, 2021, can claim up to $200 in reimbursement for repairs and out-of-pocket expenses.
  • Class Members can also claim a $10 cash award for dissatisfaction with their door latch performance.
Proof of Purchase

The vehicle’s VIN is required, along with supporting documentation for repairs or out-of-pocket expenses, such as receipts or invoices.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/30/2020 *for repairs made prior to May 4, 2020*

6/3/2021 (estimated) *for repairs made between May 4, 2020 and May 4, 2021*

Case Name

Kommer v. Ford Motor Company, Case No. 1:17-cv-00296, in the U.S. District Court for the Northern District of New York

Final Hearing

12/02/2020

Settlement Website
Claims Administrator

Ford F-Series Door Latch Class Action Settlement
c/o JND Legal Administration
PO Box 91333
Seattle, WA 98111
1-833-900-1642

Class Counsel

Jeffrey I. Carton
Robert J. Berg
DENLEA & CARTON LLP

Defense Counsel

Peter J. Fazio Esq.
AARONSON RAPPAPORT FEINSTEIN & DEUTSCH LLP

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66 thoughts onFord Door Latch Defect Class Action Settlement

  1. Michael Martin says:

    I have a 2013 Ford Fusion which the lock did fail and door flug open. We just got off the hiway and my son was in the passenger seat. He was scared but fine,just received a nother notice that the replaced locks might be defective. I had to rent a car because they did not have part in stock. The Ford co. Said they would reimburse me and did not.

  2. Mrs Michelle Clemmer Winchester says:

    I have a similar issue with my 2019 Ford Explorer with the passenger door in cold weather.

  3. Kathi Shepherdson says:

    Hello,
    My door latch is ok Its my door handle on the front passenger side, i must of replaced it 10 times and always breaks within a week. I gave up paying for another and so now i have to lean over the console and open the door for the passenger. Pain in my neck!

  4. Joe says:

    Ford door latches have always sucked. I had a Mercury Sable wagon in the early 2000s that the doors wouldn’t close properly in the winter time, before getting rid of it there were several times I’d be holding the door closed while driving to/from work. Ridiculous.

  5. Lourdes Vasquez says:

    Not just these models. I had a 2000 explorer & door latch kept breaking. I had them replaced multiple times and it was a waste of time. Wouldn’t last a week. It was a constant issue. During the summer I would leave the window down & just put my arm through the window to open the door. During the winter I would have to get in through the back & climb over. I gave up & got rid of the damn thing..

  6. Gentry-Monroe Marian says:

    Add me

  7. Dale Martin says:

    My 2017 Ford Fusion had same latch problem. Only my door patch did fail on passanger side. I brought it in for repair had to pay for a rental (they won’t reimburse me) because they did not have part in stock. Now. I received another recall notice the latches they replaced might be defective also. Is this covered?

  8. CHRISTINE GOUDIN says:

    add me

  9. Louis Amore says:

    add me

    1. Nicholas G Alandt says:

      Hello,
      Please Add Me,

  10. ROBERT J GOUDIN says:

    add me too

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.