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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Citibank NA agreed to pay $1.55 million to settle a class action lawsuit stemming over allegations that the banking giant listened-in on customer phone calls made to its toll-free line, without informing callers that they were being recorded.
Plaintiff Ramona Edery filed the Citibank lawsuit after making a call to the toll-free number in order to open an account. She claims to have discussed private financial information during that phone call and only later discovered that the conversation had been recorded.
Edery alleged Citibank violated California’s Invasion of Privacy Act and referred to a state Supreme Court ruling that found customers are used to being told about any recording or monitoring at the beginning of a phone call so she had a reasonable expectation that the information she shared was not being recorded.
Those who wish to object or opt-out of the class action settlement must do so by July 28, 2016.
Who’s Eligible
Class Members include all California residents who participated in one or more phone conversations with Citibank at 800-745-1534 and were recorded or monitored without being informed between Apr. 3, 2013 and May 15, 2013.
Potential Award
$350 – $2,500
The Citibank Settlement Fund of $1.55 million will be divided among Class Members who file valid and timely Claim Forms after court expenses are paid off. The Settlement Administrator estimates that this will give each Class Member between $350 and $2,500, depending on the number of claims.
Proof of Purchase
N/A
Claim Form
Claim Form Deadline
06/28/2016
Case Name
Ramona Edery v. Citibank N.A., Case No. CGC-14-538436, in the Superior Court of the State of California, County of San Francisco
Final Hearing
08/26/2016
UPDATE: On August 26, 2016, the court continued the final hearing until September 13, 2016. Top Class Actions will continue to provide updates as we learn more. Â
UPDATE 2: On September 15, 2016, the court granted the Citibank Call Recording settlement final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 3: On Nov. 1, 2016, Top Class Actions viewers who submitted valid claims for the California Citibank class action settlement started receiving checks worth as much as $2,263! Congratulations to everyone who got PAID!
Settlement Website
www.CaliforniaCallRecordingSettlement.com
Claims Administrator
Rust Consulting
Citibank Class Action Settlement
PO Box 2474
Faribault, MN 55021-9174
877-844-0320
Class Counsel
Anthony J. Orshansky, Esq
COUNSELONE, P.C.
Defense Counsel
Arjun P. Rao
Julia B. Strickland
STROOCK & STROOCK & LAVAN LLP
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120 thoughts onCitibank Call Recording Class Action Lawsuit Settlement
Anyone know when checks will be mailed?
Website updated today.
When you received the letter from Citi did it just include the w-9 form and nothing else because i got just a w-9 form.
Yes it’s just the W-9 form required when a claim payment is large so just fill it out ASAP and mail it back. It means your claim accepted.
If you don’t mail it back in they will take taxes out of your settlement
If you do not receive a W-9 that means your claim was denied?
You should contact the settlement administrator with any questions about a claim you submitted. We wish you the best of luck, and please keep us posted!
One of the documents says $2350 and another says $2263, there were 410 valid claims…so we are getting over $2000 each, which is more than I ever expected from this!
Cant wait for my check! Hope all who are waiting for checks will get one! I also got a tax form from Rust over the weekend so Im excited!
Thanks Top Class Actions!
Where did you find this 410 valid claims number?
Yahoo! I’m so happy it’s true and others have been able to find the same court documents. This is a good payout.
Yes I looked up on court website, states payment will be 2263, although not sure how many claims are valid
I just received an IRS Form W-9 from the administrator asking me to fill it out and return by October 14, 2016. If not, State and Federal taxes will be withheld. I will be sending it back tomorrow. Clearly this payout is over $599. I’m in California
what love and jenn says ….might be true ….the math adds up …….it would be sweet …..asking for the tax form ….means over 600 …… i looked and could not find that info ….
Jenn is correct $2263!
What court documents
Dont see them?
If you go to the website above and view the PDF document about the case then one of the questions shows a link for more info. I was able to search for the case number and found it. Not sure how someone above found different info on a website.
I just read the court documents and it estimates the payment will be $2,263 per valid claim.
Yes Jenn, what you say is absolutely true. I also read the same information on a court document that was filed on September 15th in Superior Court of California, San Francisco and it mentioned Rust receiving over 25,000 claims, most of the claims invalid, and each estimated valid claim is worth $2263 each. I am so excited to be a part of this one!