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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
HSBC Technology & Services (USA) Inc. and HSBC Card Services Inc. have agreed to pay $13 million to settle three class action lawsuits that allege they violated California law by recording phone calls without notifying consumers.
California residents who received a telephone call from or on behalf of HSBC Card Services between March 23, 2009 and May 1, 2012 that was recorded or monitoredmay be entitled to benefits from the class action settlement.
The HSBC class action lawsuits allege HSBC placed calls to consumers and monitored or recorded the calls without obtaining consent from the call recipients. These calls allegedly involved confidential telephone conversations with California credit card account holders.
The plaintiffs allege the calls from HSBC violated the California Invasion of Privacy Act, which prohibits certain intentional recordings of phone calls without the consent of all parties to the conversation. Statutory penalties for violations of CIPA are $5,000 per call.
HSBC denies any wrongdoing but agreed to settle the call recording class action lawsuits to avoid the burden and expense of ongoing litigation. The settlement will resolve three HSBC class action settlements that are pending in California federal court.
If you would like to opt out of or object to the HSBC class action settlement, you must do so no later than Aug. 28, 2017.
Who’s Eligible
Class Members include: “All persons in California who received a telephone call between March 23, 2009 and May 1, 2012 from or on behalf of HSBC Card Services Inc. and whose call was recorded or monitored by or on behalf of HSBC.”
Potential Award
Varies, based on the total number of recorded calls each Class Member received.
Proof of Purchase
N/A
Claim Form Deadline
8/28/2017
NOTE: You do not need to submit a Claim Form if you received an email or postcard informing you that you do not need to file a claim. If you did not receive such a notice, you must submit a Claim Form no later than Aug. 28, 2017.
Case Name
Medeiros, et al. v. HSBC Card Services Inc., et al., Case No. 2:15-cv-09093-JVS-AFM, Fanning, et al. v. HSBC Card Services Inc., et al., Case No. 12-cv000885-JVS-RNBx, and Lindgren v. HSBC Card Services Inc., et al., Case No. 14-cv-05615-JVS-RNBx, in the U.S. District Court for the Central District of California
Final Hearing
10/16/2017
UPDATE January 8, 2018: According to the settlement website, payments will be mailed on February 23, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Feb. 28, 2018, Top Class Actions viewers started receiving checks in the mail from the HSBC call recording class action settlement worth as much as $53.34. Congratulations to everyone who filed a claim and got PAID!
Settlement Website
Claims Administrator
HSBC California Call Recording Lawsuits Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43438
Providence, RI 02940-3438
1-855-306-9610
Class Counsel
HYDE & SWIGART
KAZEROUNI LAW GROUP APC
LAW OFFICES OF TODD M. FRIEDMAN PC
ALTSHULER BERZON LLP
THE MEHDI LAW FIRM PC
ARLEO LAW FIRM PLC
BAILEY AND GALYEN
Defense Counsel
STROOCK & STROOCK & LAVAN LLP
Join a FREE California Call Recording Class Action Lawsuit Investigation
If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.
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55 thoughts onCalifornia HSBC Call Recording Class Action Settlement
A check for 4.25 . ? While the lawyers make millions. ????? The lawyers must have creamed in their pants when Mederios walked into their office. Its disgusting what these lawyers make on these class actions.
Received a check 4.45 in az dated Feb 23..2018
JUST RECEIVED CONFIRMATION FROM ADMIN – MY CHECK WAS MAILED OUT ON FRIDAY 2/23/2018
TO BE CONTINUED……
Thanks Juan!
Any idea of amount being sent out
Received check in the amount of 4.25
Thanks for the update. I am sure I will see something in CA on Wednesday or Thursday.
How can u get in touch with administrator
admin@cacallrecordinglawsuit.com
How did you get a hold of someone?
How did you contact admin TIA
Any idea if checks were sent out?
Anyone received their checks? I am in Cali so I’m sure I won’t see anything until the end of the week.
I didn’t see it in my USPS informed delivery…
Hopefully they arrive by tomorrow or Wednesday…
So are the checks in the mail? Anyone know?
Thank you for your clarification. Hopefully, people will start posting when they receive their settlements. I always wonder if they are on schedule or not.
People whose numbers were 100% sure recorded will be paid per call at 3x the rate. To make it easy, think of one call counting as 3 claim forms. They have records that prove that these people were recorded. The second group of people belong in a group where they aren’t sure if those calls were recorded. These people will only be paid once per call. I don’t see anything where it says everyone with a california address will automatically get a payment. Your number has to show up on a list. How much you get depends on whether your number was recorded or not. I’m going to guess some numbers show up on both lists, so the payments won’t be all the same.
There are people in both groups who didn’t have to fill out a claim form and will automatically be sent checks. Based on that, payments shouldn’t be too high per call.
I am also interested in finding out the amount, but it seems like there are three different payout methods. One will be for people who received a postcard, or whose numbers are actually verified on the list. Some of those people will receive a flat rate payout. There will also be others who get the flat rate plus a payment per call. The third group of payments will be people with California addresses who don’t show up on the call list. At least that’s how I am understanding it.
Is there anyway of knowing what amount you will be receiving?