Anne Bucher  |  June 5, 2017

Category: Closed Class Actions

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This settlement is closed!

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HSBC class action lawsuit

HSBC Technology & Services (USA) Inc. and HSBC Card Services Inc. have agreed to pay $13 million to settle three class action lawsuits that allege they violated California law by recording phone calls without notifying consumers.

California residents who received a telephone call from or on behalf of HSBC Card Services between March 23, 2009 and May 1, 2012 that was recorded or monitoredmay be entitled to benefits from the class action settlement.

The HSBC class action lawsuits allege HSBC placed calls to consumers and monitored or recorded the calls without obtaining consent from the call recipients. These calls allegedly involved confidential telephone conversations with California credit card account holders.

The plaintiffs allege the calls from HSBC violated the California Invasion of Privacy Act, which prohibits certain intentional recordings of phone calls without the consent of all parties to the conversation. Statutory penalties for violations of CIPA are $5,000 per call.

HSBC denies any wrongdoing but agreed to settle the call recording class action lawsuits to avoid the burden and expense of ongoing litigation. The settlement will resolve three HSBC class action settlements that are pending in California federal court.

If you would like to opt out of or object to the HSBC class action settlement, you must do so no later than Aug. 28, 2017.

Who’s Eligible

Class Members include: “All persons in California who received a telephone call between March 23, 2009 and May 1, 2012 from or on behalf of HSBC Card Services Inc. and whose call was recorded or monitored by or on behalf of HSBC.”

Potential Award

Varies, based on the total number of recorded calls each Class Member received.

Proof of Purchase

N/A

Claim Form Deadline

8/28/2017

NOTE: You do not need to submit a Claim Form if you received an email or postcard informing you that you do not need to file a claim. If you did not receive such a notice, you must submit a Claim Form no later than Aug. 28, 2017.

Case Name

Medeiros, et al. v. HSBC Card Services Inc., et al., Case No. 2:15-cv-09093-JVS-AFM, Fanning, et al. v. HSBC Card Services Inc., et al., Case No. 12-cv000885-JVS-RNBx, and Lindgren v. HSBC Card Services Inc., et al., Case No. 14-cv-05615-JVS-RNBx, in the U.S. District Court for the Central District of California

Final Hearing

10/16/2017

UPDATE January 8, 2018: According to the settlement website, payments will be mailed on February 23, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Feb. 28, 2018, Top Class Actions viewers started receiving checks in the mail from the HSBC call recording class action settlement worth as much as $53.34. Congratulations to everyone who filed a claim and got PAID!

Settlement Website
Claims Administrator

HSBC California Call Recording Lawsuits Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43438
Providence, RI 02940-3438
1-855-306-9610

Class Counsel

HYDE & SWIGART
KAZEROUNI LAW GROUP APC
LAW OFFICES OF TODD M. FRIEDMAN PC
ALTSHULER BERZON LLP
THE MEHDI LAW FIRM PC
ARLEO LAW FIRM PLC
BAILEY AND GALYEN

Defense Counsel

STROOCK & STROOCK & LAVAN LLP

Join a FREE California Call Recording Class Action Lawsuit Investigation

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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55 thoughts onCalifornia HSBC Call Recording Class Action Settlement

  1. cysusi says:

    Payments sched for 2/23/18

    UPDATE: Settlement Approved, Appeal Dismissed, Payment Distribution Scheduled

    On October 23, 2017, the District Court granted final approval to the proposed class action settlement of the Medeiros, Fanning, and Lindgren matters. A copy of the Court’s decision is here. The District Court entered final judgment on November 29, 2017. One individual appealed the decision to grant final approval and enter final judgment, but that appeal was dismissed on December 22, 2017. Accordingly, under the terms of the settlement, the distribution of settlement payments is now scheduled for February 23, 2018. If your contact information has changed since you received the class notice or submitted a claim form, please contact the claims administrator at admin@cacallrecordinglawsuit.com to ensure that your payment is sent to the appropriate address.

  2. Who'sTapingThis? says:

    From http://www.CACallRecordingLawsuit.com

    the distribution of settlement payments is now scheduled for February 23, 2018. If your contact information has changed since you received the class notice or submitted a claim form, please contact the claims administrator at the address below to ensure that your payment is sent to the appropriate address.

    HSBC California Call Recording Lawsuits Settlement Administrator
    P.O. Box 43438
    Providence, RI 02940-3438

  3. Susan says:

    On the website (within the court documents, once read completely) it mentioned an average payout of less than 8 dollars. There are those who will receive more but they are part of a different group. The less than 8 dollars amount applies to basic claims. This is just what I read on the court papers that are on the class action’s website: https://eclaim.kccllc.net/caclaimforms/hse/Docs.aspx
    Click on either the second to last or last document listed.

  4. Samantha says:

    From the website:

    UPDATE: Settlement Approved
    On October 23, 2017, the District Court granted final approval to the proposed class action settlement of the Medeiros, Fanning, and Lindgren matters. A copy of the Court’s decision is here. The District Court has not yet entered final judgment. Once the Court does so, there will be a 30-day appeal period. If no appeal is filed, individual settlement payments will be distributed within approximately two months after the expiration of the appeal period. If an appeal is filed, the payments will not be distributed until after the final resolution of the appeal.
    This website will be updated with further case developments as they occur.

  5. ted says:

    When will the settlement checks be mailed out? Any idea what the average amount will be?

  6. John Boeheim says:

    Was case approved on 10/16/2017? Update TCA? Thank you

    1. Samantha says:

      In the court documents there is a Order on Final Settlement Approval. This document does show that the settlement did receive final approval and it was dated 10/23/2017

      1. DoubleCheck says:

        The District Court has NOT yet entered final judgment. –On October 23, 2017, the District Court granted final approval to the proposed class action settlement of the Medeiros, Fanning, and Lindgren matters only. Once the Court grants final approval to matter in its entirety, and after the following 30-day period during which appeals may be filed, (if, in fact, none are filed), claims may be then paid.

  7. april a penna says:

    Hello..I know at one time i read about telemarket scam calls or recorded telemarketers calling all times of the day and night! I have a list of numbers,,that i can summit. Also i am disabled and due to these calls I must take my home phone off the hook at night,,,just to get some rest. I am so tired of them calling..Please get back to me.
    Thank you
    April Penna

    1. Top Class Actions says:

      We’re very sorry to hear about the unwanted calls you are receiving. Here is a TCA article about unwanted phone calls/faxes/texts: https://topclassactions.com/lawsuit-settlements/investigations/2828-text-message-spam-cell-phone-call-tcpa-class-action-lawsuit-settlement-investigation/. The article includes a form you can fill out to determine if you qualify to participate in a class action investigation. We recommend filling out the form with your information. Please be as detailed as possible. Attorneys review the forms and will contact you directly if you qualify.

  8. Sharron Anderson says:

    I’m not sure if I stated put me on the claim, I’m doing it now….
    sharron

  9. MS. A says:

    FILED CLAIM

  10. John Boeheim says:

    I received a claim letter in the mail, this pretty much GUARANTEES I should see some sort of payment. Looking forward to it ;)

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