Jessy Edwards  |  February 24, 2021

Category: Covid-19

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SnapNurse is facing a class action alleging it is not paying its healthcare workers properly.

A Pennsylvania healthcare worker is suing SnapNurse — an agency that connects nurses and healthcare facilities —  in a class action lawsuit alleging she and other workers weren’t properly paid under federal labor laws.

Plaintiff Erica Ramirez filed the proposed class action complaint in the Northern District of Georgia Tuesday, stating Snap had breached both the Fair Labor Standards Act (FLSA) and Georgia contract law in its dealings with her and other healthcare providers during the pandemic.

“It is upon information and belief that this also happened to hundreds of healthcare providers who made themselves available for work,” the lawsuit said.

Ramirez said SnapNurse contracts with hundreds of facilities across the United States. If a healthcare provider meets Snap’s requirements, it contracts them out to facilities throughout the country who are in need of temporary healthcare providers.

“During the COVID-19 pandemic, healthcare providers became more in demand. Snap became a useful resource for entities throughout the country who needed healthcare providers.” 

Ramirez signed on with Snap in Aug. 2020 and was contracted to a job in Fort Lauderdale. 

She said she was told to drive from her home in Pennsylvania, instead of flying, and left on Aug. 21, arriving Aug. 22. She claims she was not reimbursed for her travel or accommodation, and when she got to the worksite there was no work for her.

Ramirez said Snap guaranteed to pay her for 48 hours of work, regardless of whether the healthcare facility needed her for 48 hours when she arrived. 

According to the class action, Snap guarantees that healthcare providers will be paid at least a certain amount of time regardless of whether the facilities end up using the provider’s services, to make it worthwhile for nurses to travel, sometimes cross-country.

“Snap would not be able to provide healthcare providers unless it provided this guarantee because it would not be financially beneficial for a healthcare provider to travel to another state without a guarantee that it would be provided pay for their services,” the suit stated.

“In spite of these contracts with healthcare providers, it is upon information and belief that Snap does not provide pay for the guarantee it contracted with each healthcare provider in violation of its contract.”

The class action is suing SnapNurse under the FLSA on behalf of all employees who were contracted to provide temporary services but were allegedly not reimbursed for travel time and expenses, or were not paid for the guaranteed hours promised, allegedly in breach of Georgia contract law.

Ramirez is seeking to have the class certified and designated a FLSA collective action, in addition to compensation for unpaid wages and overtime, compensation for unreimbursed travel and lodging, costs, damages, an injunction preventing SnapNurse from violating the FLSA, and a trial by jury. 

Meanwhile, as the pandemic drags on, consumers are seeking legal help in its wake, with coronavirus lawsuits filed over a variety of issues including price-gouging, business interruption insurance, impact on workers, impact on voters, and more. See the latest lawsuits here

Have you worked for SnapNurse? Let us know your experience in the comments. 

The plaintiffs are represented by Gary F. Easom of The Easom Firm. 

The Snap Nurse FLSA Class Action Lawsuit is Erica Ramirez v. Snap Nurse, Inc., Case No. 1:21-cv-00762-AT, in the United States District Court For The Northern District Of Georgia. 

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21 thoughts onSnapNurse Healthcare Workers Weren’t Properly Paid, Class Action Alleges

  1. Janice says:

    Snap is bogus!! I was not paid my full pay, they stole from me. They need to pay and they need to be held accountable for the stipend, guaranteed hours I was promised.

  2. Sha says:

    I have been owed for 3 weeks of pay since June. I am on another assignment in the state if Ca abs again have not been sufficiently paid for overtime. I call payroll and NO ONE NOT ONE person can tell me ANYTHING. I even have a reference number abs still no one can share with me when I should receive compensation. I am currently on the phone waiting to speak to a supervisor. It’s been 15 minutes on hold…if this call doesn’t resolve my issues I’m calling BBB and EEOC.

    1. Raven Preston says:

      Same happened to me, they owe me so much money from so many different times that I’ve lost count. I’ve been accused of being a no call no show to facilities I never received schedule for, and I just found out I was fired over a week ago when I was under the impression I was to “wait a contract out” and be reassigned bc it was a dangerous facility. They didn’t give a shit about anything I said even though I provided documentation supporting what I said. I still haven’t been paid and I still have yet to get a supervisor otp.

  3. Shelly DeBor says:

    Snap owes me money that they guaranteed me. I was sent to Louisiana I only received my first week of stage pay and my stipends since I have been here they still owe me 3 weeks of pay and I have not received it. They will not answer me whether or not I will receive it or not and they said if I do receive it there going to put it all on one paycheck. I asked them not to put it all on one paycheck because it will put me in a higher tax bracket but they said they couldn’t divide it up if I was to receive the money.

  4. Rosella says:

    Same problem I was sent to Fort Lauderdale with a signed contract was kicked out of my Hotel because snapnurse wasn’t paying anymore… never got paid

  5. Resun says:

    I was not paying for my guaranteed hours.

  6. Sarah Snetzer says:

    I don’t think SnapNurse is a W2 employer. Technically the clinicians are 1099 contractors which is crazy. The nurses aren’t taking people to the airport (Uber) they are taking care of people in a hospital. I can’t understand the argument for 1099 here. And nurses owe back federal employer taxes and have to pay for their malpractice insurance.

    1. Bridget Suzanne Fino says:

      Me too in California o was made to drive from LA TO PETALUMA didn’t get 60 hours as promised after I got there, didn’t get paid to travel there over 500 miles and 9 to 11 hours of driving to get there, then had to sleep on the street because of them, they took 5 days to approve my timecard. I want to join the lawsuit.
      In New orleans they lied to me and told me the hospital knew when they cut my contract short on May 3 for requesting ADA ACCOMMODATIONS FOR A TEST that has wrong answers and I need additional time to take the test due to my adhd and they sent me paperwork said I had until may 5 or 8 them fired me without warning and didn’t pay my travel back home

  7. Chana says:

    Snapmedtech owes me wages and transportation expenses. There are discrimination and harassment issues as well. I know several nurses affected.

  8. Onekia says:

    I am having a major issue with Snapnurse now. I was terminated from my contract and unable to rehired based on false accusations and have yet to receive my payment from my mileage reimbursement and my housing.

  9. Cassie says:

    Yes did not get paid my 60 guaranteed hours

  10. Myia says:

    I am having the same issues. My contact was for 115 and I was paid 105 per hr. I contacted my recruiter immediately, spoke with payroll, numerous text and emails sent, yet nothing and I’m still out of a weekly stipend that was suppose to cover my living cost while on assignment. I have a friend who is having the same issues.

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