Abraham Jewett  |  June 6, 2022

Category: Legal News

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Close up of cell phone tower against a blue sky - verizon, at&t, t-mobile, 911
(Photo Credit: ArtisticOperations/Pixabay.com)

Verizon, AT&T, T-Mobile vertical location data agreement overview: 

  • Who: Verizon, AT&T and T-Mobile have made good on their agreement with the Federal Communications Commission to deploy vertical location technology. 
  • Why: Vertical location technology will allow 911 responders to pinpoint the location of a caller located in a large multistory building. 
  • Where: The technology is meant to help 911 responders nationwide. 

Newly developed and deployed technology will allow major phone carriers Verizon, AT&T and T-Mobile to pinpoint the floor of a 911 caller in a large, multistory building. 

The freshly utilized technology is part of an agreement the top three wireless carriers in the U.S. made with the Federal Communications Commission (FCC) last year, Law360 reports.

Verizon, AT&T and T-Mobile each certified with the FCC last week that the carriers were able to test the new technology, including Google’s Android Emergency Location Service (ELS) and Apple’s Hybridized Emergency Location (HELO). 

The FCC created the rules to help 911 responders pin down the location of someone calling from a large, multistory building. 

Verizon, T-Mobile, AT&T fined $100,000 by FCC over tech lag

The carriers made the decision to deploy the technology as part of separate consent decrees made with the FCC last June that required them each to pay $100,000 and promise to implement a way to detect callers’ vertical location, Law360 reports. 

The FCC levied the fines due to the carriers’ lag in deploying the technology since the agency had given a deadline of April 3, 2021, for carriers to do so in the nation’s 25 largest markets. 

Last spring, Verizon, AT&T and T-Mobile requested an 18-month extension to deploy the technology, citing challenges created by the COVID-19 pandemic, a request the FCC partially accepted, Law360 reports. 

While the consent decree allowed for a delay in certification, it still required the carriers to begin providing 911 call centers with vertical location data within seven days. 

The consent decree also stipulated the carriers must create a compliance plan that included testing, the $100,000 fine and conditions related to reporting and public interests, Law360 reports. 

How do you feel about technology pinpointing your location in a multistory building? Let us know in the comments.


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75 thoughts onVerizon, AT&T, T-Mobile deploy 911 technology to ID callers’ floor location

  1. Susen Numbers says:

    I was a Tmobile customer and had to call 911 for my mother who was unresponsive. It took them approximately 20 minutes to find my mobile home that could have been the demise of my mother. Please add me to this class action lawsuit.

  2. Dionne G says:

    I inherited T-Mobile from Sprint. Please add me. I have 4 phone lines.

  3. Crystal Bunn says:

    I inherited TMobile by way of Sprint. I would like to be added

  4. Douglas Gaylor Jr says:

    I inherited TMobile by way of Sprint. I would like to be added

  5. Barry Gaylor Sr. says:

    I inherited TMobile by way of Sprint. I would like to be added I have been a customer for over 8 yrs

  6. joann keddy says:

    add me

  7. Celines Molina says:

    Add me

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