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Consumers deal with telemarketers on a daily basis, and the Telephone Consumer Protection Act (TCPA) provides various protections against persistent callers.
One of the most helpful provisions under the TCPA is requiring companies to maintain and use their own do not call list, which consists the names of customers that no longer wish to receive communications from the company.
At the federal level, there’s the National Do Not Call Registry. This registry was established the Federal Trade Commission’s Telemarketing Sales Rule (TSR) in 2003. The registry gives consumers control over the number of telemarketing calls they receive. Here are some frequently asked questions consumers have about how to get added to the Do Not Call Registry.
How can I join the National Do Not Call Registry?
Consumers can register online at donotcall.gov by email, or by phone by calling toll free at 1-88-382-1222 from the number they wish to register on the National Do Not Call Registry. Registration is free.
According to the Federal Trade Commission, if registration is done online, an email address must be provided for confirmation and will then be used to complete registration in a confirmation email. Consumers can expect calls to reduce within the 31 days of signing up for the registry.
How does the National Do Not Call Registry affect telemarketers?
Federal law requires companies to check the national do not call list every 31 days to avoid calling consumers on the registry. Consumers who receive calls to the number that they added to the registry can file a complaint to donotcall.gov or by calling a toll free number.
Consumers will need to know the date of the call and company’s name or phone number when filing the complaint. Telemarketers who violate this could face a fine of up to $40,000 per unwanted call. If telephone numbers are disconnected or reassigned, they are removed from the registry.
Do companies have their own do not call list?
Along with the registry, consumers can typically ask for companies to stop contacting them and the company will respect this by adding them to the list of customers not to contact. Companies must honor this for up to five years.
This policy is part of the Telephone Consumer Protection Act (TCPA), which also requires that companies get express written consent from consumers before making certain kinds of contact.
What is the TCPA?
The TCPA was established in the early 1990s, and has since become a vital tool to keep aggressive telemarketers from interfering in people’s daily lives.
The TCPA requires the companies only call between 8am and 9pm and not take any emergency lines. Another major TCPA policy requires companies to get express written consent from consumers before making certain kinds of automated calls, according to the FCC.
Car dealerships have recently been accused of violating the TCPA by sending unwanted calls or texts to consumers by way of automated dialing system and failing to add them to their do not call lists. Customers who are currently contending with this annoyance should educate themselves in federal privacy laws, as well as their own state’s policies on the TCPA, so they can better understand their rights.
Join a Free Car Dealership TCPA Violations Class Action Lawsuit Investigation
You may be eligible to join this lawsuit investigation into car dealership TCPA violations under the following circumstances:
- You did NOT provide express permission in writing to the car dealership to receive the calls or messages.
You did NOT purchase a vehicle from the dealership that is contacting you.
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81 thoughts onHow to Join the Nationwide Do Not Call List
I’ve been getting these call and texts for the longest block them and ithe calls come back to me but from a
Other new number I answer and it’s the same voicemail message I have pushed button 1 to opt out from being reached by them after I go thru this process it just doesnt stop there back at me with a new number add me too
I’m supposedly on the DO NOT CALL LIST, but it rings all the time. Even while I’m at work. Can I sue them?
Receiving non requested Toto calls on our home # 910-842-8902 & cell # – 910-269-7533. Also receiving spam call in addition on both #’s. Donna Evans
Please add me. I’m on the do not call list and they’re still calling.
Add me please. I keep getting calls from Fed student loan Co. I do not have a student loan and never had one. Tell them that, but still call everyday. 3-4 times a day. Blocked no#
Me too! I registered & was told it’s a scam. Since it’s not a legit business, you cannot sue them ?
They use up my talking minutes, they wont stop.
I have tried 4 times over the past 3 years to get a response from you for the hundreds of calls I have received. I have been on DNC list since 2005 and are still getting calls. One month averaged well over a hundred. You never respond. I have filled out the required forms for you and sent them in. Still no response. Add me to your list filling suits again. Help.
Add me to the law suit I appijed Bach in 2016 and never heard any in those years
I’ve had the same phone number for 15 years , but I receive calls all day everyday from student loan forgiveness programs to someone trying to sell me something. To say the least it tends to get annoying. Please put me on the list
I get tons of calls mostly from local cell phone numbers and when I call back it says number not in service. But when I answer they try to sell me insurance or whatever.