Abraham Jewett  |  March 20, 2024

Category: Data Breach
Close up of Roku signage, representing the Roku data breach.
(Photo Credit: Cineberg/Shutterstock)

Roku data breach overview: 

  • Who: Roku disclosed a data breach that affected more than 15,000 customers; Bleeping Computer reports the breach led to threat actors selling compromised accounts for as little as 50 cents. 
  • Why: Roku attributed the data breach to a credential stuffing attack that locked certain users out of their accounts and led to a “limited number of cases” of efforts to purchase streaming subscriptions. 
  • Where: The data breach affected certain Roku customers nationwide. 

A data breach targeted more than 15,000 Roku customers earlier in March, the company announced.

In what the company described as a credential stuffing attack, threat actors were able to change login information for certain Roku users, locking them out of their accounts and resulting in “a limited number” of attempts to purchase streaming subscriptions, according to a Roku data breach notice

Roku said unauthorized actors were not able to access sensitive information such as Social Security numbers, fully payment account numbers or dates of birth, among other things. 

“We are committed to maintaining the privacy and security of your Roku account and we are taking this incident very seriously,” the Roku data breach notice says. 

Some Roku customers’ stolen accounts reportedly sold online for as little as 50 cents

The threat actors behind the data breach were reportedly selling compromised Roku accounts for as little as 50 cents, according to Bleeping Computer, which said the sellers also reportedly provided information on how to use the accounts to make fraudulent purchases. 

In the Roku data breach notice, the company said it secured accounts affected by the data breach by requiring the registered account holder to conduct a password reset and that it is continuing to monitor for signs of suspicious activity. 

“If we discovered evidence that your Roku account was impacted, we have reset your Roku account password,” the data breach notice states. 

The company also said it investigated whether threat actors made any fraudulent purchases with compromised accounts and took steps to cancel unauthorized subscriptions and refund unauthorized charges. 

In past news involving Roku, an impasse in negotiations with Google for a YouTube TV contract renewal in 2021 nearly resulted in YouTube TV being pulled from the streaming service

Were you affected by the Roku data breach? Let us know in the comments.


Don’t Miss Out!

Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!


Read About More Class Action Lawsuits & Class Action Settlements:

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

563 thoughts onRoku data breach impacts 15,000+ customers

  1. William W griffin says:

    I’ve had a Roku account for years I have three devices in my home and I have been experiencing issues alsoexperiencing issues also

  2. Jennifer Echols says:

    I have Roku TV and had it for over five years but I have not received anything letting me know about this data breach? I thought they are supposed to let everyone know that has service with them at the time of the data breach

  3. Angela Dixon says:

    I have a Roku TV and I got a letter stating there was a data breach and some of my personal info could have been compromised. they reserved my password

  4. Lisa Butkovitz says:

    I have Roku please sign me up.

  5. Denise says:

    I received a letter in the mail from Roku on Monday (Mar 18th) stating my account had been compromised. I haven’t used it in a couple of years so I would have had not idea. Changed all of my passwords just in case.

  6. Karen Shelley says:

    I have a Roku tv and this may explain why I keep having trouble with quite a few of my Roku account such as acorn MGM even Disney I would pay for the account at the first of the month and 7 days later it would be cut off it’s very frustrating

  7. Kimberly West says:

    I have a Roku TV please sign me up

  8. Nicole L Andrews says:

    Haven’t been able to get into my hulu account through my roku cause says wrong password and I know it’s not

  9. Tina says:

    This is the second time I’ve been locked out of watching tv because of roku doing ‘ wow

  10. Kelly E. says:

    I have a Roku 😭😭

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.