Abraham Jewett  |  March 13, 2024

Category: Banking News
American Express signage on an office building, representing the American Express data breach.
(Photo Credit: JHVEPhoto/Shutterstock)

American Express data breach overview: 

  • Who: American Express recently notified customers of a data breach involving a third-party service provider.
  • Why: American Express says the data breach may have exposed card account numbers, names and other account information, such as expiration dates. 
  • Where: The data breach impacts American Express consumers nationwide. 

American Express (AmEx) recently notified its customers about a data breach the financial corporation says may have exposed card account numbers, names and other card information, such as expiration dates. 

The company says a third-party service provider numerous merchants use experienced “unauthorized access to its system.” 

The breach did not compromise American Express systems, the company says in a copy notification letter sent to the Massachusetts Office of Consumer Affairs and Business Regulation.

“Especially in today’s environment, we understand that your security is paramount,” the data breach notification letter states. “We are strongly committed to protecting the privacy and security of your information and regret any concern this may have caused you.”

American Express advises customers to check statements carefully 

American Express advised its customers to check their account statements carefully over the next 12 to 24 months and enable notifications in the American Express mobile app to receive instant notifications of potential suspicious activity. 

Customers can also visit the company’s security center to review measures taken to protect their accounts and check the Federal Trade Commission’s identity theft website to find more information on protection, according to the AmEx data breach notification letter. 

Individuals with more questions about the breach can contact American Express at 1-855-693-2213. 

A consumer filed a class action lawsuit against AmEx in February over claims it failed to live up to its promise to protect customers from fraudulent transactions involving its Serve prepaid debit card accounts. 

Have you been affected by the data breach? Let us know in the comments.


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307 thoughts onAmerican Express data breach exposes customer names, card numbers, more

  1. Lisa Nunez says:

    Effected

  2. Noelle Kaim says:

    I forgot if added already, so I’ll just add to be sure.

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