Status: In progress

Rossi, et al. v. Postmeds Inc. d/b/a Truepill

Postmeds allegedly failed to properly safeguard patients' personally identifiable information and protected health information from hackers.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Jon Styf  |  November 13, 2023

Category: Data Breach
Close up of a woman holding her smartphone and a pill bottle to refill a prescription, representing the Postmeds data breach class action.
(Photo Credit: Lee Charlie/Shutterstock)

Postmeds data breach class action overview: 

  • Who: Postmeds, doing business as Truepill, is facing a class action lawsuit from Plaintiffs John Rossi, Michael Thomas and Marissa Porter over a data breach. 
  • Why: The Postmeds data breach happened before Aug. 31, with clients’ medical prescription information and physician compromised attached to a name and demographic information.
  • Where: The Postmeds data breach class action was filed in California.

Postmeds Inc., which does business as Truepill, is facing a class action lawsuit over a late August data breach that compromised customers’ names, demographic information and prescription information.

The company sent letters to customers about the data breach on Oct. 30 and filed notice of the hacking incident with the attorney general of Texas on Oct. 31.

Postmeds said it detected unusual activity in its system Aug. 31 and found that an unauthorized user had accessed its computer systems between Aug. 30 and Sept. 1. That access included sensitive patient information, the class action said.

Postmeds data breach included names, prescription and physician information, lawsuit says

The accessed data that Postmeds collected includes names, demographic information, prescription information, medication type and the names of prescribing physicians.

“Plaintiffs and ‘Class Members’ were, and continue to be, at significant risk of identity theft and various other forms of personal, social, and financial harm,” the Postmeds class action says. “The risk will remain for their respective lifetimes. The private information compromised in the data breach contained highly sensitive patient data, representing a gold mine for data thieves.”

Plaintiffs John Rossi, Michael Thomas and Marissa Porter claim Postmeds did not properly safeguard the sensitive information and did not have proper systems in place to prevent a breach or theft of patients’ medical information and prescriptions.

The Federal Trade Commission (FTC) will now be requiring non-bank financial institutions to report data breaches and security incidents to the commission in the event the data of at least 500 consumers has been acquired without authorization. 

Were you affected by the Postmeds data breach? Let us know in the comments.

The plaintiff is represented by Kyle McLean, Mason Barney and Tyler Bean of Siri and Glimstad LLP.

The Postmeds class action lawsuit is Rossi, et al. v. Postmeds Inc. d/b/a Truepill, Case No. 3:23-cv-05732-KAW, in the U.S. District Court for the Northern District of California.


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51 thoughts onPostmeds class action alleges data breach compromised customer personal, health info

  1. David W Sorensen says:

    Just received my notice today…11-13-2023…that Postmeds gave out my personal info.
    Would love to be part of your class action suit. I have no idea whom this company is, I have not filled any prescriptions with them that I am aware.

  2. Samantha Davis says:

    I received this letter today as well and i want to be apart of the class action lawsuit

  3. Ashley says:

    Same here what’s going on what do I do about this?

  4. Joseph Lopez says:

    I also received this letter in the mail and want to get in on this lawsuit. I am in the middle of an identity theft crisis and possibly found the source of where its started from.

  5. Robert caldwell says:

    I received a letter and would like more info.

    1. Brian C Nixon says:

      I was contacted and wanted to know more

  6. Tamera Allen says:

    I received my letter on 11-13-23, stating my personal information was involved, something has to be done to stop these data breaches, how do I become apart of this class action lawsuit?

  7. Christian Fuller says:

    I just got my Postmeds inc notice in the mail on 11/13/2023. Was wondering if any information is needed from me or if I could be included in the lawsuit.

  8. Edward says:

    I just received letter today nd I am pissed off that my prescriptions and personal data have been accessed. This can absolutely cause considerable harm for years and effect so many things. This is also a clear breach of HIPPA!! I would be interested in understanding what you can do and determine if I should have my attorney deal with it instead of class action.

  9. beverly anderson says:

    Just received my notice today…11-13-2023…that Postmeds gave out my personal info.
    Would love to be part of your class action suit.

  10. Jen Hoff says:

    I don’t believe they mailed letters on 10/30. I received my letter on 11/13! The letter was dated for that date – but it shouldn’t take two weeks to receive.

    1. Jen Hoff says:

      And I have ZERO idea who this company is. I have never heard of them or filled with them to my knowledge.

      1. Carolina says:

        Same Here! I just received the letter on 11/13, and I have no idea who this company is. What should I do? Is it something to worry about?

    2. Rita Briody says:

      Same story. Received this afternoon 11/13/23. Infuriated.
      This is the third data breach. I’ve been compromised in this year alone. Please let me know how I can help or participate.

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