Lakeview Loan Servicing Class Action Alleges Company Failed To Safeguard Customer Information Following Data Breach

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Lakeview Loan Servicing Data Breach Class Action Lawsuit Overview: 

• Who: Season Taylor and Matthew Taylor filed a class action lawsuit against Lakeview Loan Servicing, LLC. 
• Why: The Taylors claim Lakeview failed to protect their sensitive personal information from a data breach in October of last year. 
• Where: The class action lawsuit was filed in Florida federal court. 

Lakeview Loan Servicing failed to secure the sensitive personal information of its customers and employees during an October 2021 data breach, a new class action lawsuit alleges. 

Plaintiffs Season Taylor and Matthew Taylor, a married couple, claim the Personally Identifiable Information (PII) of more than 2.5 million current and former Lakeview customers was exposed in the breach. 

“Plaintiffs bring this class action against Defendant for its failure to properly secure and safeguard sensitive Personally Identifiable Information provided by and belonging to its customers,” the Lakeview Loan Servicing class action states. 

The Taylors say they received letters from Lakeview in March informing them about the data breach and that information such as their names, addresses and loan and Social Security numbers had been exposed. 

Lakeview ‘Negligent’ In Protecting Customer Data, Class Action Claims

Lakeview’s “negligent and/or careless acts and omissions and the failure to protect PII of Defendant’s current and former customers” resulted in the breach, the Taylors claim. 

They argue they now face a “lifetime risk” of identity theft and claim they have been informed that the exposed PII has already been placed for sale on the “dark web.” 

“Plaintiffs and Class Members had no idea their PII had been compromised, and that they were, and continue to be, at significant risk of identity theft and various other forms of personal, social and financial harm,” the Lakeview Loan Servicing class action states. 

The Taylors claim Lakeview is guilty of negligence, breach of implied contract and breach of fiduciary duty. They are demanding a jury trial and requesting injunctive relief along with actual, consequential and nominal damages for themselves and all class members. 

The Taylors want to represent a nationwide class of individuals whose PII was accessed or exfiltrated during the data breach. 

In a separate class action lawsuit filed against Lakeview in 2020, a consumer alleged the company charged improper pay-to-pay mortgage payment fees. 

Was your PII exposed in the Lakeview data breach? Let us know in the comments! 

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