Brigette Honaker  |  June 2, 2020

Category: Auto News

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Santander car loan

A Santander car loan class action website has been established to inform consumers of a proposed $550 million settlement that they may qualify for.

Though the website is live, the settlement is not accepting claims at this time. A judge has yet to approve the settlement deal. Top Class Actions will provide information on how to file a claim as soon as the details are available.

The $550 million settlement would resolve a probe by 34 state attorneys general into allegations that Santander issues unfair auto loans with excessive interest rates and other terms. These loans were allegedly offered to “subprime” consumers who were highly likely to default on the debts.

“Santander profited by approving high-cost loans to disadvantaged auto buyers who were doomed from the start,” California Attorney General Xavier Becerra said in a statement, according to U.S. News.

“This settlement should be a warning to the industry that we are committed to protecting consumers from abusive business practices.”

According to the multi-state investigation website, Santander knew that some of their borrowers were at a high risk of default but turned a blind eye to these risks and exposed these borrowers to “unnecessarily high levels of risk through high loan-to-value ratios, significant backend fees, and high payment-to-income ratios.”

Santander has agreed to pay $65 million in restitution to the 34 states participating in the investigation. This restitution will compensate certain subprime borrowers who defaulted on Santander auto loans between Jan. 1, 2010 and Dec. 31, 2019.

For Santander car loan borrowers who have not had their cars repossessed despite having the “lowest quality loans,” the company will reportedly allow them to keep their cars and waive any remaining loan balances. In total, these customers will be offered up to $45 million in loan forgiveness.

Loan forgiveness will also be extended to other consumers, according to the Santander car loan settlement website. Certain defaulted consumers will have their deficiency balances waived by the company, with Santander agreeing to provide up to $433 million in immediate loan forgiveness.

Santander’s loans were reportedly packaged into bonds by the company and sold to investors. In 2019 alone, the company issued $8.3 million of these bonds. This is reportedly twice as much as any other subprime auto loan lender.

For loans that Santander has sold, the company will attempt to buy these loans back under the settlement terms. Should the company successfully acquire the loans, they will provide additional deficiency waivers, according to the settlement website.

Going forward, the settlement also requires Santander to change their practices to better serve consumers. The loan company will be required to consider the borrower’s full list of actual monthly debt obligations before extending a Santander car loan.

Additionally, if a consumer has a negative residual income after considering these monthly obligations, Santander will not extend financing.

If Santander loans default in the future, the company will reportedly be required to test these loans to see if the consumer had a negative residual income at the time of the financing origination. This test must account for basic living expenses, according to the settlement terms.

Should the test reveal that the loan was unaffordable to the consumer and the borrower defaulted within a certain period of time, the loan must be forgiven by Santander.

Santander car loan car with money illustrationPreviously, Santander allegedly allowed problematic third-party dealers, such as those offering vehicle service contracts, to waive documentation requirements for income and expenses.

Going forward, the lender will reportedly stop allowing such exceptions and will be required to monitor dealers for income inflation, expense inflation and power booking.

The final terms of the Santander car loan settlement requires the company to maintain fair policies and procedures for deferments, forbearances, modifications and other collection matters that all employees must follow.

Santander has reportedly been expecting to reach a settlement to resolve the 2015 multi-state probe. As a result, the lender has reportedly set aside funding and made changes in anticipation – meaning that their earnings will not be impacted.

“Over the last several years, we have strengthened our risk management across the board — improving our policies and procedures to identify and prevent dealer misconduct, and tightening standards to ensure affordability,” Santander said in a statement, according to Banking Dive.

The settlement was lead by Illinois Attorney General Raoul. Attorneys general from California, Maryland, New Jersey, Oregon and Washington serve as the settlement’s executive committee. The following states’ attorneys general are also included in the settlement: Arizona, Arkansas, Connecticut, the District of Columbia, Florida, Georgia, Hawaii, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Nebraska, New Hampshire, New Mexico, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Utah, Virginia, West Virginia, and Wyoming.

The Santander loan class action settlement website provides information for Class Members who may quality for benefits. The website explains that Class Members and borrowers should continue paying their auto loans unless they receive information to do otherwise. Class Members who may be eligible for benefits but cannot pay their loans are advised to talk to Santander about possible options available to them.

Not all borrowers who took out an auto loan from Santander are considered to be Class Members. Qualified Class Members are those who were given a certain internal score by Santander. Though Class Members do not know their internal score, they will be given a notice by the settlement administrator informing them that they are considered to be part of the Class.

Class Members who do nothing in light of receiving their notice about the loan settlement, or those who collect benefits will waive their right to pursue independent litigation against Santander over the loan default issue. If a person wishes to retain their right to pursue independent litigation against the company, then they must opt out from the Class. Those Class Members who opt out will not be eligible for benefits from the settlement. 

Did you get a Santander auto loan? Was your loan associated with high interest rates? Tell us about your experiences in the comments section below.

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7,188 thoughts on$550M Santander Car Loan Class Action Website Is Active

  1. Dee says:

    I got an auto loan for this company back in December 2019 for a Nissan Sentra. My interest rates were extremely high. My car got repossessed in November 2019 after I made a payment arrangement. After my car was repossessed they failed to give me any information until they sent me a letter saying my car will be sold in 9 days.

  2. Lisette Guzman says:

    I have been complaining about this. I had my loan with them since April 2015, and I still owe 13,813 after 5 years. i defaulted on my loan choosing a deferment program. That just made it worse. My car was repossessed and they overcharged for repossession. I felt like they were taking advantage of me. So, I was communicating with multiple lawyers and asking how can I resolve this matter. But, many lawyers were asking for fees upfront that I could not afford.

  3. Devin Conklin says:

    Maryland needs to be included!
    Currently have a loan with high interest rate.

    1. Nicole says:

      It was saying something about MD also being included I am going thru a lot with them now and I’m in md. Def about to do some reamsearch

  4. Bonita R Jones says:

    I had a 2011 Chevy Impala, purchased in 2014. My interest rate was extremely high with a car payment of 425 monthly. I struggled for a year to make payments and even had a couple of late payments. The Impala was repossessed, and I was told that it was resold. Santander has messed my credit up, I would like to know how to get in touch with someone about this.
    Thank you

    1. Mrs. Gibson says:

      I pray Louisiana is in this I’ve had my car for only 2 years paying a note of 494 and it still looks like i owe them for the original price of the car. I pray all of us on this thread get our loans forgiven

  5. Laura says:

    I am affected by this how do I get more info.

    1. Dora mccall says:

      How do I find out if in affected to I still owe alot on my car to

  6. Danielle says:

    I have a car from Santander that I fell default on my account. How do I get more information?

  7. Lois Joyner says:

    My car was financed in 2017 at a very high interest rate. I am on a fixed income from SSD. How do I sign up?

  8. Teresa B. says:

    7 years paying on my loan until car was repossessed in 2017! Extremely high payments!!

    1. Car loan says:

      Mine exact same thing

  9. Naimah Strong says:

    Still paying on a Santander loan. Car repossessed. Car damaged during repo. No accountability was taken. No warnings. They were still tacking on repo fees after I got the car back. This company placed repo on my credit 5 days after repo and before I even got my car back which I was told I had 9 days before it was sold. They charged me a car detail fee saying they were getting it ready to be sold. So sad.

    1. Nicole Jennings says:

      I’m from SC and I have a 2015 Buick Lacrosse and I’m paying like 567$ a month with a huge interest rate. They wanted to repo my car because I had death in my family and was out sick. So they claim they would work with me but that was a lie. I had to pay 1,200$ just to keep my car. Something need to be done.

  10. M Campbell says:

    I had a 2015 Toyota Rav 4 leased with a buy option in February 2015, repossessed May 2016

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