Brigette Honaker  |  August 19, 2019

Category: Consumer News

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walmart shopping for gift cardsA recent class action lawsuit claims that Walmart gift cards are tampered with by criminals due to the retailer’s negligence.

Gift card fraud is a serious issue that can affect both retailers and their customers. According to the Walmart class action, scammers will enter stores, remove the security tape found on the back of gift cards, and copy down the gift card number and pin so that they can use it later on.

After the information is copied, scammers reportedly replace the security tape and return gift cards to their original location.

Later, when genuine consumers purchase the Walmart gift cards and load them with money, scammers can use their stolen information to use the gift card funds before actual customers can do so.

Several plaintiffs filed the Walmart gift cards class action lawsuit claiming that the retailer leaves their gift cards out where scammers can steal them and fails to sufficiently secure the gift cards’ numbers and PINs. Despite numerous consumer complaints about the issue, Walmart has allegedly failed to fix the issue.

“Consumers have lost millions of dollars that they loaded onto the Gift Cards because Walmart failed to take adequate and reasonable measures to ensure that scammers did not tamper with the Gift Cards and failed to disclose to its customers the material fact that it was possible that the Gift Cards had been tampered with,” the Walmart gift cards class action lawsuit states.

As a result, countless consumers have allegedly purchased compromised Walmart gift cards. Some customers may give the gift cards to friends or family members or may attempt to use them themselves but are shocked and embarrassed when their gift card funds are stolen.

Additionally, Walmart allegedly tries to remedy the issue by deactivating gift cards that they think have been tampered with. Although this prevents scammers from using the cards, it reportedly means that authentic customers are unable to use the funds they have loaded onto the cards.

According to the Walmart shoppers, the retail giant also refuses to replace or refund consumers for their unusable gift cards.

“Walmart deactivated thousands of Gift Cards so as to deny Plaintiffs and Class members access to the money loaded onto the card and failed and refused to replace them with a suitable, functioning Gift Card,” the Walmart gift cards class action lawsuit claims.

The plaintiffs seek to represent a Class of consumers who purchased compromised Walmart gift cards and had the loaded funds used by a third party or had their gift card deactivated by Walmart prior to use.

The Walmart gift cards class action lawsuit seeks actual damages, statutory damages, exemplary damages, punitive damages, restitution, disgorgement, injunctive relief, declaratory relief, court costs, and attorneys’ fees.

Plaintiffs in the Walmart gift cards class action lawsuit are represented by Donald M. Brown and Craig R. Heidmann of Douglas Haun & Heidmann PC; Q. Byrum Hurst of Hurst Law Group; and E. Powell Miller, Sharon S. Almonrode, Emily E. Hughes, and William Kalas of The Miller Law Firm.

The Walmart Gift Cards Class Action Lawsuit is Foster, et al. v. Walmart Inc., et al., Case No. 4:19-cv-00571-BSM, in the U.S. District Court for the Eastern District of Arkansas.

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304 thoughts onWalmart Class Action Says Gift Cards Are Tampered With

  1. Zel Polk says:

    I purchased a Walmart gift card on 11.12.2022!and added $216.00 to the card.. The next day I tried to purchase something and was told the card was declined. I called the number in the back of the card and was told a purchase for the full amount on my card was made by a company that does not exist, there is no phone number or address for the company. I filed a dispute and was told to send in a dispute form and my dispute was closed before I even sent in the dispute form or supporting information. They cannot explain on what basis they denied my dispute. I even ask them to send the reason my dispute was denied in the mail and twice I was told a letter was mailed which I never received. Each time I call I’ve been transferred from on person to the next. Lie after lie after lie. This has been a headache and of course no resolution.

  2. penni cruickshanks says:

    Add me

  3. Robert houser says:

    I got 400 dollar Gift Card from Walmart money was gone went use it called customer service kept giving me run around never did get my money back

  4. Patricia shields says:

    I purchased a Wal-Mart gift card to pay my bills 270.00 I’m on sad baby the time I got home 15 min it was all gone it says my deposits then 72.00-99.00-99.00 were the purchases I want in on this lawsuit I have called so many times I know the number always different answer checks in the mail an now they said I was declined for payment then hung up on me

    1. H. BILBREY says:

      My card is a Walmart debit card. This one was sent in the mail and personalized. I’ve used it many times without consequence.
      Last month I deposited money and go to use it as an online payment and the money is not available.
      I have made several calls to Green Dot and am getting put off everytime.i have a Wal-Mart receipt my bank verifies funds paid yet Green Dot is in no hurry to make my money available.
      The whole reason I use a prepaid debit is to avoid online fraud well no worries there Green Dot is just as happy to keep your money as the scammers. Will be my last deposit. Stick with a local bank.

  5. Michael Hardenbrook says:

    I was scammed out of $470 to pay my mortgage company, the east Indian guy told me to go to Walmart purchase a green dot bank visa card. I did not activate the card, they asked me to read the gift card number and CVV number, I gave them. When I realized I was scammed I tried to call the number on the back of the card it asked for my social security, since I didn’t activate the card I could not get through to cancel the transaction or stop it.
    I waited until green dot bank opened in the morning. I was on hold for hours the message said your wait time is 339 minutes this was all day it said 339 minutes.
    I just want my money back. Walmart was no help they said call Green Dot Bank. The run around every where!
    Add me to this law suit

  6. GT says:

    Mine is only for 20.00 as I too was hung up on just imagine all the people that received these as gifts to find the mony gone from the card,
    I will not purchase from Walmart any longer.

  7. Polly Manucy says:

    Tampered gift cards are on the rack at Palm Coast Florida W.Mart Dec 7 2021 Unbelievable- Scratch gently Here tape is placed on them

  8. mark ellick says:

    i purchased a walmart prepaid mastercard for 100.00, I have a receipt for 101.00, however it tells me on the automated line that the card is registered, but there is no money on the card. I called all the numbers on the website for green dot bank and got no where. I also called the number on the back of the bank and just got the run around. I was transfered to the phillipes where they hung up the phone on me. I would like to join this lawsuit.

    1. Susan Dubinsky says:

      I would suggest contacting one of the attorneys in the lawsuit. For example,
      Douglas, Haun, Heidemann

      103 E. Broadway

      Bolivar, MO 65613

      Phone: 417-326-5261

      Fax: 417-326-2845

    2. Lisa Sharp says:

      exactly same put $100 on MasterCard gift card at Wal-Mart all is gone

  9. Shane Clayton says:

    Was given a walmart gift card credit card with 200 on it after an auto accident. Spent the last 9 months speaking to the green dot bank company and only last week did they admit the funds were gone and fraud had occurred. I have all the proof of purchase and the card still and would appreciate being included if someone from california can join.

  10. Ms tolver says:

    This also happened to me I had 2 gift cards had them in my purse,not scratched off on the back or anything went to use them,no money was on the card I reported to Walmart they did nothing but took a claim and told me to call police ,don’t buy gift cards at all

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