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A recent class action lawsuit claims that Walmart gift cards are tampered with by criminals due to the retailer’s negligence.
Gift card fraud is a serious issue that can affect both retailers and their customers. According to the Walmart class action, scammers will enter stores, remove the security tape found on the back of gift cards, and copy down the gift card number and pin so that they can use it later on.
After the information is copied, scammers reportedly replace the security tape and return gift cards to their original location.
Later, when genuine consumers purchase the Walmart gift cards and load them with money, scammers can use their stolen information to use the gift card funds before actual customers can do so.
Several plaintiffs filed the Walmart gift cards class action lawsuit claiming that the retailer leaves their gift cards out where scammers can steal them and fails to sufficiently secure the gift cards’ numbers and PINs. Despite numerous consumer complaints about the issue, Walmart has allegedly failed to fix the issue.
“Consumers have lost millions of dollars that they loaded onto the Gift Cards because Walmart failed to take adequate and reasonable measures to ensure that scammers did not tamper with the Gift Cards and failed to disclose to its customers the material fact that it was possible that the Gift Cards had been tampered with,” the Walmart gift cards class action lawsuit states.
As a result, countless consumers have allegedly purchased compromised Walmart gift cards. Some customers may give the gift cards to friends or family members or may attempt to use them themselves but are shocked and embarrassed when their gift card funds are stolen.
Additionally, Walmart allegedly tries to remedy the issue by deactivating gift cards that they think have been tampered with. Although this prevents scammers from using the cards, it reportedly means that authentic customers are unable to use the funds they have loaded onto the cards.
According to the Walmart shoppers, the retail giant also refuses to replace or refund consumers for their unusable gift cards.
“Walmart deactivated thousands of Gift Cards so as to deny Plaintiffs and Class members access to the money loaded onto the card and failed and refused to replace them with a suitable, functioning Gift Card,” the Walmart gift cards class action lawsuit claims.
The plaintiffs seek to represent a Class of consumers who purchased compromised Walmart gift cards and had the loaded funds used by a third party or had their gift card deactivated by Walmart prior to use.
The Walmart gift cards class action lawsuit seeks actual damages, statutory damages, exemplary damages, punitive damages, restitution, disgorgement, injunctive relief, declaratory relief, court costs, and attorneys’ fees.
Plaintiffs in the Walmart gift cards class action lawsuit are represented by Donald M. Brown and Craig R. Heidmann of Douglas Haun & Heidmann PC; Q. Byrum Hurst of Hurst Law Group; and E. Powell Miller, Sharon S. Almonrode, Emily E. Hughes, and William Kalas of The Miller Law Firm.
The Walmart Gift Cards Class Action Lawsuit is Foster, et al. v. Walmart Inc., et al., Case No. 4:19-cv-00571-BSM, in the U.S. District Court for the Eastern District of Arkansas.
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304 thoughts onWalmart Class Action Says Gift Cards Are Tampered With
I told the I bought the card here in Tucson before I drove up to Mesa to visit my sister and took her and my niece to Walmart to get some school supplies for my niece but when I went to pay with the card it said insufficient funds so I had to pay with cash after we got back to the house I told my sister I have to go back to the Walmart store I bought the card from and let them know about it and the I left to be back here in Tucson that night .
Went to Walmart the next day and they told me to notify their fraud department which I did and I have been arguing with them
walmart is still refusing to help purchasers that have had their money stolen. I purchased a “vanilla” visa from walmart, within SECONDS, the entire balance was stolen. we were told to contact Vanilla gift cards to get the money back, even though we were standing right there from buying the card. we filed a complaint with Vanilla Gift Visa but have heard nothing and when you call them – they are quite rude.
add me
I purchased a $50 Visa card on august 14th from Walmart. The card contained another bar code and the money was not on the card I thought I was purchasing. Walmart will not issue a refund.
I was given 2 gift cards for Christmas. Each was for $200. When we tried to redeem the gift cards, they had ZERO balance. $400 is a lot of money to me. Walmart has stubbornly refused to refund or reload. Please add me to the lawsuit.
Returned an item 2/18/2023 was given a gift card for$105.93. Funds were used at store 9115 at 3:37 am 2/19/2023. Balance of $6.75 was left. Please add me to this lawsuit.
Please add me. I purchased a gift card from Walmart in December 2022 and gave to my parents. They went to use it and were informed that $241 was spent at Walmart online and they only had $9 left on the card. Walmart customer service did not reimburse even though they could see that a package was en route to an address within a few miles of the Walmart where the card was purchased and knew what was being delivered in that package. They said because the shipment had been sent they could not stop it to recover the goods so our only option was to file a police report even though they knew that they sold a tampered gift card. I did file a police report with all of the evidence.
My wife was given a Walmart gift card loaded with $300 for Christmas of 2022. When she tried to use it at Walmart in Greenville, Tn on 1/13/2023 it had been drained at another location. Local Walmart refused to refund money. Report incident to Walmart Customer Care 1/18/2023. Their response was … we are unable to refund or replace the card. The only time the card left her pocketbook, was when she tried to use it at Walmart and Murphy Gas station at Walmart in Greenville Tn.
I was given a gift card by my son for $50 to Carrabba’s & they told me there was a $0 balance. I have never used it. I also purchased my daughter $125 in American Eagle gifts & they same thing happened. I was fortunate enough to have the receipt. I went back to Walmart & they ran 3 more cards & they never loaded. She gave me the receipt, but didn’t show activated with the amt. The 4th card finally worked. I can only image how many people have lost $.
Add me. Walmart in Thomson, Ga.