Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Large home appliances should have a life span of between eight and 10 years. However, owners of certain Samsung washer models have experienced a much shorter product life, frustrating customers and causing them to wonder if Samsung is treating them fairly.
The owners of certain Samsung washer models have reported rust stains on their clothing even as early as just two years after purchase. One Fontana, Calif. man, Eddie Macias, purchased a Samsung washer and suffered this fate.
According to NBC Los Angeles, Eddie says the Samsung washer he purchased began ruining his clothes with rust stains after only two years. The manufacturer refuses to replace it, he says.
“All my clothes are getting stained. I can’t even use the machine any more,” Macias adds. He says that he has to go to his mother’s home to wash his clothes. He also stated that he feels like he didn’t get the high-quality Samsung washer that he paid around $600 for, but instead that he bought a “very expensive eyesore.”
Rust in Top-Loading Washing Machines
Apparently, there is a rusty, red stain or growth growing across his Samsung washer near the bleach dispenser area. This rust spreads to his clothes, he says, and stains them. However, he argues, this should not be the case because this washing machine is only two years old.
According to Macias, Samsung has claimed that the problem with these certain Samsung washer models is “cosmetic” and does not affect the functionality of the appliance.
Other consumers seem to be having a similar problem with their Samsung washer models. The problem seems to lie with Samsung washer models that are top-loading. These Samsung washer models have been marketed as gentle on clothes as well as resistant to rust, damage and chipping.
But, like Macias, many customers claim that rust can occur in their Samsung washers soon after they purchase them.
Voluntary Samsung Washer Recall
In November 2017, Samsung issued a voluntary recall of their top-loading Samsung washer models. Even so, customers say, Samsung does not acknowledge the rust problem and their repair workers will not fix the problem with these Samsung washer models.
The recall, Samsung says, is for Samsung washer models manufactured between March 2011 and October 2016. Samsung says that the voluntary recall is due to customers reporting problems with washer drums. Allegedly, washer drums in these Samsung washer models lose balance, which triggers excessive vibrations. In these cases, if bulky items such as bedding were being washed, the top of the washer could separate from the body of the machine.
A class action lawsuit has been filed against Samsung regarding the rust problem. The lead plaintiff claims that in 2013 she purchased a Samsung washer, then found rust about a year after she bought it. Within four years, she says, the Samsung washing machine was so rusty that her clothes would no longer be cleaned. In fact, she claims, her clothes were damaged and she had to clean her clothes elsewhere.
Like Macias, the plaintiff was allegedly told by Samsung repair technicians that the rust was only cosmetic and that it didn’t affect the functionality of the machine.
If you have purchased one of the problematic top-loading Samsung washer models manufactured between March 2011 and October 2016 that has developed rust which makes it unable to wash clothes, you may be eligible for compensation.
Join A Free Samsung Washing Machine Rust Defect Class Action Lawsuit Investigation
If you have a Samsung washing machine that rusted, impeding the functionality of your unit, you may qualify for legal action against the company.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
275 thoughts onSamsung Washer Models May Develop Rust, Owners Say
I HAVE A FAIRLY NEW SAMSUNG WASHER, PURCHASED OCTOBER 2017. MY WASHER HAS STARTED RUSTING AND PAINT CHIPPING AROUND THE BLEACH DISPENSER.
I just spent most of the day on the phone with several Samsung lying people about my rusted washer !
Was hung up on , told I was lying , and that my washer could be fixed at no cost then a Supervisor came online and said it could not there was no such thing as a red rust recall on Samsung washers! Needless to say I would love to know how to get on to be a part of this lawsuit against them.
I also have a Samsung top load washer that is rusted along the bleach dispenser. I’ve been trying to look this very case up and found nothing until today. I purchased my set in June of 2016. I need to purchase a new washer now because the one I have is ruining my clothes. There’s so much rust on an otherwise perfectly running machine. What a waste of money. And why was I not notified about this from either Samsung or the store I purchased it from ? this makes me very angry. Please do include me in this class action suite
I also have a Samsung washer WA48H7400AW that was purchased 8-25-2015. I contacted Samsung and sent them pictures, I was told today that the warranty is out and it’s not covered. I have been searching the internet and I now see that several people have the same issue. I am sooooooooooooooooooo upset.
I purchased my top load washer in August 2015. I began noticing rust around the bleach dispenser about a year ago. Today, when pulling clothes out of the washer, I found rust falling into my laundry from the rim where the door closes. The rust & chipping paint span about half way around the tub! I did the door recall a few years ago. Please add me to the lawsuit. Model #WA48H7400AW/A2
How do I join the class action suit against Samsung for rust damage in machine?
Hello. On my second top for my washer I spent a lot of money on. The top where the lid sits in is rusting bad. First one was under year warranty and was replaced after six months because it had so much rust. Second one is really bad Can’t even wash clothes and I cannot find a new top.
Samsung WA56H9000AP/A2 Please includes me in the lawsuit.
I had rust for less than a year after purchase of my samsung washer. I realized it a little after a year of owning it. I called Samsung and they replaced the top and assured me the quality control issue was resolved. Here I am a year later and its doing the same thing and Samsung wont do anything. Who do I talk to so we can move this situation faster to pull these washers off the market?, and so I can get a refund on the washer, my damged items, my time and my warranty.
Started noticing rust around the bleach dispenser about two years after purchasing the Samsung washer. I have noticed rush stains on my white things after washing them.
I didn’t know where the specs of debris were from, until we had the bottom of our tub covered with it. I started looking around and found the enamel was lifting around the rim of the top where the lid closes. and it was rusty underneath it.It started shortly after we had the recall fix done.
Rusting on our machine also. At the soap dispenser and where the drum meets the top. Ours is only 3 years old and noticed it about a year ago. I would not buy this brand again or recommend it.
I also have this problem could not figure it out for awhile..what has been done for you?