Samsung class action lawsuit overview:
- Who: Plaintiff Susan Zabransky filed a class action lawsuit against Samsung Electronics America Inc. and Samsung Electronics Co. Ltd.
- Why: Zabransky claims Samsung top-loader washing machines have a flange defect that causes the appliances to prematurely corrode.
- Where: The Samsung class action lawsuit was filed in New Jersey federal court.
Certain Samsung top-loader washing machines can corrode prematurely, a recent class action lawsuit claims.
Plaintiff Susan Zabransky alleges a defect causes the flange on the bottom of the washing machines’ tub to corrode, releasing tiny particles during washing cycles, according to the Samsung class action lawsuit.
Zabransky says the particles can clog hoses, preventing water from properly draining. As a result, mold and other debris allegedly accumulates on the corroded flange and is released onto clothing during wash cycles.
Samsung knew top-loader washing machines corrode prematurely, plaintiff claims
Samsung knew about the defect as early as 2013 due to consumer complaints, Zabransky claims. However, when consumers complained about the alleged defect, Samsung reportedly told them how to clean the top-loader washing machine and, in some cases, offered to send out a service technician at the consumer’s expense.
The service call fee could be close to $100, the class action lawsuit alleges.
Consumers who tried to replace the allegedly defective flange reportedly were often unable to find the replacement part. Those who did manage to find a replacement flange had to pay nearly $200 for it, not including labor costs, Zabransky claims.
“However, a new flange, made of the same material, only provides a band aide type fix as the replacement flange will also corrode in a short period of time,” the Samsung class action says.
Zabransky claims Samsung concealed the flange defect in its top-loader washing machines and routinely declined to provide consumers with warranty repairs or other remedies.
Had she known the Samsung washing machines corrode, Zabransky says she would not have purchased one, or she would not have paid as much for the appliance. She filed the class action lawsuit on behalf of a nationwide class and New Jersey subclass of consumers who purchased Samsung top-loader washing machines with a flange prone to deteriorating due to the alleged defect.
The Samsung class action lawsuit asserts claims for violations of the New Jersey Consumer Fraud Act, the Truth-in-Consumer Contract, the Warranty and Notice Act, fraudulent concealment, unjust enrichment and breach of implied and express warranties.
In 2022, Samsung recalled some of its top-loading washing machines because they were allegedly prone to overheating and posed a fire hazard.
Did you purchase one of the allegedly defective Samsung top-loader washing machines? Tell us about your experience in the comments.
Zabransky is represented by Joseph LoPiccolo, John N. Pulos and Anthony S. Almeida and Bruce H. Nagel and Randee Matloff of Nagel Rice LLP.
The Samsung top-loader washing machines class action lawsuit is Susan Zabransky v. Samsung Electronics America Inc., et al., Case No. 2:24-cv-02133, in the U.S. District Court for the District of New Jersey.
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103 thoughts onSamsung class action claims top-loader washing machines corrode prematurely
I have a Samsung too load washer, what model is the lawsuit for.
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What are the model numbers?
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I have the same washer and I’m constantly cleaning it. Taking apart the soap, dish, fabric softener, dish and other parts, washing them drying them and putting them back together as well as running the washing machine with cleaner.
Worst washing machine I’ve ever bought. It’s turned to RUST. Started around the opening for bleach (I’ve ALWAYS been very careful to wipe and even rinse the enamel where the bleach goes in), and now I see it’s breaking out in rust on just about every inside panel edge. Yes, the rust particles end up in my Clean Laundry!
AND… now the whole computer system has gone haywire; it sometime (more and more often) only puts about two or three inches of water in the bin, and sometimes MUCH much more than what is needed. But WAIT… that’s not all! It often doesn’t run a rinse cycle and I have to manually run it again to rinse it. AND… sometimes it continues to run while resetting itself for 18mins … Over and Over and Over again. This particular model was part of a recall and replacement program due to something inside fring itself and bursting out through the front panel while doing high speed spin and hurting some people, BADLY! I applied for the recall; options were 1. Refund, 2. Repair 3. Extended warranty. I chose REFUND, and then was seriously injured In a hit and run while walking, spent several MONTHS in hospital – ner death. I never heard anything more about my washer. SAMSUNG — What JUNK!!!!! I’ve never heard back from SAMSUNG!!!
I have this top load washer. Looks like the one in the photo. Are there certain models or all top loaders?
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I have that same exact machine shown in the picture. I’ve had black particles in the washer after doing a load. I’ve tried cleaning it monthly but it still keeps coming back, even after running the cleaning cycle with straight bleach.
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Please advise where to find the impacted models.