Samsung class action lawsuit overview:
- Who: Plaintiff Susan Zabransky filed a class action lawsuit against Samsung Electronics America Inc. and Samsung Electronics Co. Ltd.
- Why: Zabransky claims Samsung top-loader washing machines have a flange defect that causes the appliances to prematurely corrode.
- Where: The Samsung class action lawsuit was filed in New Jersey federal court.
Certain Samsung top-loader washing machines can corrode prematurely, a recent class action lawsuit claims.
Plaintiff Susan Zabransky alleges a defect causes the flange on the bottom of the washing machines’ tub to corrode, releasing tiny particles during washing cycles, according to the Samsung class action lawsuit.
Zabransky says the particles can clog hoses, preventing water from properly draining. As a result, mold and other debris allegedly accumulates on the corroded flange and is released onto clothing during wash cycles.
Samsung knew top-loader washing machines corrode prematurely, plaintiff claims
Samsung knew about the defect as early as 2013 due to consumer complaints, Zabransky claims. However, when consumers complained about the alleged defect, Samsung reportedly told them how to clean the top-loader washing machine and, in some cases, offered to send out a service technician at the consumer’s expense.
The service call fee could be close to $100, the class action lawsuit alleges.
Consumers who tried to replace the allegedly defective flange reportedly were often unable to find the replacement part. Those who did manage to find a replacement flange had to pay nearly $200 for it, not including labor costs, Zabransky claims.
“However, a new flange, made of the same material, only provides a band aide type fix as the replacement flange will also corrode in a short period of time,” the Samsung class action says.
Zabransky claims Samsung concealed the flange defect in its top-loader washing machines and routinely declined to provide consumers with warranty repairs or other remedies.
Had she known the Samsung washing machines corrode, Zabransky says she would not have purchased one, or she would not have paid as much for the appliance. She filed the class action lawsuit on behalf of a nationwide class and New Jersey subclass of consumers who purchased Samsung top-loader washing machines with a flange prone to deteriorating due to the alleged defect.
The Samsung class action lawsuit asserts claims for violations of the New Jersey Consumer Fraud Act, the Truth-in-Consumer Contract, the Warranty and Notice Act, fraudulent concealment, unjust enrichment and breach of implied and express warranties.
In 2022, Samsung recalled some of its top-loading washing machines because they were allegedly prone to overheating and posed a fire hazard.
Did you purchase one of the allegedly defective Samsung top-loader washing machines? Tell us about your experience in the comments.
Zabransky is represented by Joseph LoPiccolo, John N. Pulos and Anthony S. Almeida and Bruce H. Nagel and Randee Matloff of Nagel Rice LLP.
The Samsung top-loader washing machines class action lawsuit is Susan Zabransky v. Samsung Electronics America Inc., et al., Case No. 2:24-cv-02133, in the U.S. District Court for the District of New Jersey.
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103 thoughts onSamsung class action claims top-loader washing machines corrode prematurely
I just brought one. Please add me
Yes I have the same dilemma and no response?
I just purchased one in Dec. Add me.
I wondered what those black particles were. Now I know. Please add me
My Samsung top load washer also has rust around the bleach tray and other parts. Please add me
My Samsung top load washer is rusting also. My first signs was the bleach tray then everything. I also bought the double oven which temp is difficult to control and the convection fan works sometimes and sometimes not. I have the refrigerator but so far so good on it. Bought all through Lowe’s and I will never buy another Samsung. Please add me
We own a Samsung washer and dryer both. Please sign me up.
I bought a top loader Samsung washer and it’s doing the same thing everything inside is rusty and corroded and get pieces of enamel every time I wash anything. Also my matching dryer almost started on fire when the control panel burned up. They are both junk. All my kitchen appliances are also Samsung and junk too. My refrigerator ice maker doesn’t work since day one. My dishwasher doesn’t drain only used twice. My stove also the control panel went and had problems with the oven not working properly. I would never buy nothing Samsung ever again. Bought everything new from lowes when I built my house and had nothing but problems with all of them in less than 4 years I owed them. Had them repaired and fixed so many times and not any under warranty either.
Mine is sitting on my garage right now
Yes I’d experienced the problem with my Samsung top loader. I tried to have it fixed through warranty and they denied my claim. Upon repurchasing I SAVED THE PICS OF MY BADLY GROSSLY CORRODED MACHINE. I KNEW IT WAS A MATTER OF TIME A CLASS ACTION LAWSUIT WOULD BE LODGED AGAINST SAMSUNG. I WOULD LIKE TO BE INCLUDED IN THIS CLASS ACTION SUIT.
Thanks for helping
I have ahead paid over 300 to have this problem fixed twice. The first time it was in warranty and yet I was left with the bill. Submitted a claim and was still charged.