RushMyPassport class action overview:
- Who: Plaintiff Tyler Alfonzetti filed a class action lawsuit against Expedited Travel LLC.
- Why: Alfonzetti claims Expedited Travel falsely marketed RushMyPassport services as an “expedited” passport service.
- Where: The RushMyPassport class action lawsuit was filed in New York federal court.
A new class action lawsuit accuses Expedited Travel of falsely advertising RushMyPassport services as a faster way for consumers to obtain passports.
The class action lawsuit claims the company marketed the services through RushMyPassport.com, FedEx, AARP and AAA while promising consumers they could help them get their passports fast and save them time.
Plaintiff Tyler Alfonzetti claims he purchased expedited passport services through FedEx at fedex.rushmypassport.com after reviewing the company’s advertising and believing he would receive his passport faster than if he applied directly through the Department of State.
According to the class action lawsuit, Expedited Travel offers several tiers of passport services, ranging from “1 Business Day” to “6 Weeks” and charges consumers between $119 and $740 in addition to government passport fees.
However, the complaint alleges consumers can already obtain expedited passport processing directly through the Department of State for an additional $60 fee on top of the standard passport application cost.
“The Department of State warns that individuals using a company like Defendant’s ‘will not receive’ their ‘passport faster than applying’ directly through the Department of State,” the class action lawsuit says.
The complaint claims consumers paid a price premium for services that were allegedly “no faster than applying through the Department of State and will not result in a consumer receiving their passport any sooner than applying directly.”
RushMyPassport class action lawsuit: Consumers paid premium prices
The complaint claims Expedited Travel marketed the services as “best for travelers on tight timelines” and as “the most convenient way to get an expedited passport in a hurry.” The lawsuit alleges these statements created the impression consumers would receive faster processing through RushMyPassport than directly through the government.
The RushMyPassport class action further alleges consumers relied on these marketing statements when deciding whether to purchase the services. Alfonzetti claims he and other consumers would not have purchased the services, or would not have paid as much for them, had they known the services allegedly did not provide faster passport processing.
Alfonzetti seeks to represent a class of people who purchased the services in New York within the applicable statute of limitations period. The complaint alleges Expedited Travel violated New York General Business Law Sections 349 and 350.
Alfonzetti is seeking certification of the proposed class, damages, attorney fees, costs and other relief. The complaint also requests a jury trial.
In 2021, FedEx was hit with a class action lawsuit alleging it failed to deliver packages within the promised time frame despite charging customers premium rates for expedited shipping.
Have you ever used RushMyPassport services? Let us know in the comments.
The plaintiff is represented by Innessa M. Huot of Faruqi & Faruqi LLP and Brittany S. Scott of Smith Krivoshey P.C.
The RushMyPassport class action lawsuit is Alfonzetti v. Expedited Travel LLC, Case No. 1:26-cv-03216, in the U.S. District Court for the Southern District of New York.
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