Macy’s faces class action lawsuits in two states over spam emails

Macy’s class action lawsuits overview:

• Who: Three consumers filed two class action lawsuits against Macys.com LLC, Macy’s Retail Holdings LLC, Advertex Communications Inc. and Macy’s Merchandising Corp.
• Why: The plaintiffs claim Macy’s sends marketing emails with subject lines that impose false deadlines.
• Where: The Macy’s class action lawsuits were removed to Maryland and Indiana federal courts.

Macy’s faces two class action lawsuits claiming its marketing emails use fake deadlines to rush consumers into buying. 

Plaintiff Davia Edwards filed a class action lawsuit in Maryland, while Erik Caban and Delduron Green filed theirs in Indiana. Both target the same four Macy’s companies under state laws barring false or misleading email subject lines, and both cite many of the same Macy’s emails dating back to 2024.

Edwards claims she received two emails three hours apart on Dec. 20, 2025, each warning that there was only “1 day left” for holiday delivery, even though ordering options remained available after Dec. 21.

“Macy’s sends these types of emails in an apparent effort to drive sales by creating a false sense of urgency,” the Maryland class action lawsuit states.

The proposed Maryland class includes state residents who, from three years before the complaint was filed through trial, received a Macy’s email with a subject line falsely indicating that a promotion or delivery deadline would end when it actually continued. The lawsuit alleges violations of the Maryland Commercial Electronic Mail Act.

Indiana lawsuit claims Macy’s spam emails misrepresent sales

The Indiana class action lawsuit relies on the state’s Deceptive Commercial Electronic Mail Act, passed in 2003 to protect residents from spam emails. 

Caban claims that on Friday, March 14, 2025, one email carried the subject line “One Day Sale is on! Up to 60% off spring finds,” while a scrolling banner inside the message said the sale ran “now through Sunday.” The complaint argues that a sale lasting from Friday through Sunday was never a one-day sale. 

The proposed Indiana class includes state residents who, from six years before filing through class certification, received a Macy’s email whose subject line misrepresented a sale, deal or promotion.

Both lawsuits seek $500 per deceptive email, plus attorneys’ fees. The Indiana plaintiffs also request an injunction to stop the emails and actual damages if they exceed $500. Both demand a jury trial.

In another class action lawsuit, a consumer is suing Macy’s and Tarmo, alleging they conspired in a deceptive furniture protection plan called WorryNoMore Warranty.

Have you received misleading sales emails from Macy’s? Let us know in the comments.

The plaintiffs are represented by Jeffrey C. Toppe of The Toppe Firm LLC; Daniel S. Tomascik and Tyler B. Ewigleben of Jennings & Earley PLLC; Lynn A. Toops, Natalie A. Lyons and Ian R. Bensberg of CohenMalad LLP; Gerard J. Stranch IV and Michael C. Tackeff of Stranch, Jennings & Garvey PLLC; and Samuel J. Strauss and Raina C. Borrelli of Strauss Borrelli PLLC.

The Macy’s class action lawsuits are Edwards v. Macys.com LLC, et al., Case No. 1:26-cv-03724-MJM, in the U.S. District Court for the District of Maryland and Caban, et al. v. Macys.com LLC, et al., Case No. 2:26-cv-00361-JEM, in the U.S. District Court for the Northern District of Indiana.

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