By Emily Sortor  |  June 25, 2018

Category: Consumer News

Lawyers investigate claims that a Harman Audio contact number recorded calls without notifying the call recipient, possibly in violation of California law.

If you live in California and received a call from a business and the call was recorded, but you were not notified that the call was being recorded, you may have a legal claim. California law prevents any business or person from recording telephone calls without receiving the consent of all parties on the call. However, many businesses have been accused of unlawfully recording calls.

Harman Audio is among the companies suspected of violating the law, according to reports from consumers who participated in calls to or from a Harman Audio contact number. If you received a call from a Harman Audio contact number, it’s possible your call may have been recorded without your knowledge.

Contacting an experienced lawyer and joining a call recording lawsuit could help you receive compensation from companies found liable for violating California law. Businesses found to be in violation of this law may be required to pay individuals $5,000 in damages per violation of the law, or three times the amount of damages suffered.

Other companies being investigation for possibly recording a call without warning all parties involved include:

  • American Airlines: Lost Baggage, Cancelled Flight, Emergency Information Numbers
  • British Airways
  • Cannondale Bicycle Corporation
  • Czech Airlines
  • Dermalogica
  • Fisher & Paykel
  • Hunter Boots
  • JBL Audio
  • Malaysia Airlines
  • Romano’s Macaroni Grill
  • Tupperware

Already, several companies have paid millions of dollars in settlements over call recording violation claims. Currently, lawyers are investigating the possibility that calls from a Harman Audio contact number may have been illegally recorded.

California has a long history of defending its citizens’ privacy rights through law. In the California constitution, a right to privacy is laid out as an inalienable right. To address the advent of new technology, and to protect individuals’ privacy in a time when it is easier than ever to record calls, California placed limitations on how businesses may record calls.

California requires that all parties participating in a call must give permission for the call to be recorded. Individuals and businesses are prohibited from secretly recording calls. This applies to both inbound and outbound calls. Additionally, businesses are required to give a clear announcement at the beginning of a call if the call is being recorded.

Many businesses record customer service calls, as is suspected from calls made from a Harman Audio contact number, but sometimes do not announce that the call is being recorded. Many businesses claim that they record these calls for training purposes or to improve customer service. Even if the recording will only be used for internal purposes, the business is required to announce the fact that the call is being recorded, thereby giving the customer the opportunity to opt out.

If you live in California and you made or received a call from a company and they did not announce at the beginning of the call that it was being recorded, your privacy rights may have been violated and you may have a legal claim.

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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PLEASE NOTE: If you want to participate in this investigation, it is imperative that you reply to the law firm if they call or email you. Failing to do so may result in you not getting signed up as a client or getting you dropped as a client.

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