Who’s Affected?

call recordingAre you a California resident who was recorded without warning?

The state of California has laws in place that make it illegal for any person or business to record telephone calls without the consent of all the parties to the call. This applies for both inbound and outbound calls.

If you called a company or were called by a company while in California and you did not hear a warning that the call was being recorded, your privacy rights may have been violated.

Find out if you qualify to join this California call recording class action lawsuit investigation by filling out the form on this page for a FREE case evaluation. It’s absolutely free to participate, so act now!

Overview: Call-Recording & California Privacy Rights

Under California law, companies are not permitted to record phone calls without the knowledge of its customers. Several companies have paid multi-million dollar settlements for call recording violations.

Companies who have or may be violating their customers’ rights by recording their conversations in California without warning include:

  • Dermalogica
  • Swarovski
  • Drs. Foster & Smith
  • Mears Transportation Group
  • Romano’s Macaroni Grill
  • Southwest Rapid Rewards (800-445-5764 only)
  • United Airlines Pet Safe (800-575-3335 only)
  • Cannondale Bicycle Corporation
  • Czech Airlines

California has a long history of laws aimed at protecting the privacy rights of its citizens. In California’s Constitution, the right to privacy is considered an inalienable right. Other laws have been passed throughout the years to address privacy issues with the advent of new technologies.

Read More: Can Companies Record Phone Calls?

California generally prohibits the secret recording of telephone calls without a clear warning to all parties that the call is being recorded.

Not getting the permission of all parties that are part of a telephone conversation that is being recorded may be a violation of the California Invasion of Privacy Act. This means that, with few exceptions, when you are making or receiving a call in the state of California any person or business must get the consent of all parties to the conversation before the call may be recorded.

Businesses often record customer service phone calls based on the claim that the recording is for training purposes or improving customer service. In some states, these calls may be recorded as long as the employee consents, in almost all cases, California requires that all parties involved in the conversation consent to the recording. This means that in almost all cases, both the employee and the customer must consent to have the phone call recorded. Remaining on the line after a warning implies consent.

Businesses that violate this law in California may be subject to damages in the amount of $5,000 per violation or three times the amount the damages suffered.

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. Fill out the form on this page for a FREE case evaluation. 

Note: Please be sure to review the terms of use below. 

Get Help – It’s Free

Join a Free California Call Recording Class Action Lawsuit Investigation

If you qualify, an attorney will contact you to discuss the details of your potential case at no charge to you.

Please Note: If you want to participate in this investigation, it is imperative that you reply to the law firm if they call or email you. Failing to do so may result in you not getting signed up as a client or getting you dropped as a client.

E-mail any problems with this form to:

After you fill out the form, the attorneys who work with Top Class Actions will contact you if you qualify to let you know if an individual lawsuit or class action lawsuit is best for you.


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Keller Grover LLP

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