Sarah Mirando  |  October 7, 2011

Category: Consumer News

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Kodak All-In-One Color Injet PrinterDoes the color ink in your Kodak inkjet printer always seem to run out, even though you rarely print in color? If so, you’re not alone. A class action lawsuit filed in California Superior Court claims that Eastman Kodak failed to tell consumers that its All-In-One inkjet printers deplete color ink reserves at “absurd levels,” even on pages that contain only black text.

According to the Kodak All-In-One inkjet printer class action lawsuit, “When printing black and white text and images, Kodak’s color inkjet printers are designed and programmed to use substantial amounts of color ink in addition to the substantially less expensive black ink. Kodak specifically designed the color inkjet printers so customers could not print black and white documents, unless there was an operating color inkjet cartridge in the printer.”

The Kodak printer class action lawsuit goes on to say that even though Kodak inkjet printers use substantial amounts of color ink when printing in black text and images, no color other than plain black can be seen on the printed page. “The documents are for all purposes substantially the same as if printed from a black and white only printer. As a result, consumers are unaware that color ink is actually being used and hidden within the black text and/or images that they have printed.”

This fact is further concealed, the class action lawsuit says, because nowhere in Kodak’s promotional, packaging or warranty materials does it disclose to consumer that its color inkjet printers use color ink when printing black text or images.

The Kodak color inkjet printer class action lawsuit is brought on behalf of all persons or entities located in the U.S. who own a Kodak color inkjet printer and who have printed black text and/or images using that printer. It is seeking class certification, restitution for Class Members, and injunctive relief prohibiting Kodak from further engaging in the deceptive business practices alleged in the lawsuit.

A copy of the Kodak All-In-One Color Inkjet Printer Class Action Lawsuit can be read here.

The case is Daniela Apostol v. Eastman Kodak Company, Case No. 30-2011-00510342-CU-FR-CXC, Superior Court of California, County of Orange.

UPDATE: A federal judge dismissed this class action lawsuit without prejudice on Feb. 3, 2014. The supporting court documents did not indicate if the plaintiff would re-file an amended complaint.

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97 thoughts onKodak All-In-One Color Inkjet Printer Class Action Lawsuit

  1. KENNETH NESBITT says:

    I would like to be add to the lawsuit because i have one of those printers and it all ways would run out of ink in like three uses and now i can even find the ink cartridge in Wal-mart where i brought the printer and when i check online it cost 80 to 90 dollars
    which i am not about to pay.

  2. Dawn says:

    Yep! add me to the list as well. It’s 2018 and the same issues still applies. I’m throwing mine out!
    Time to get a new Non- Kodak printer

  3. Momsterof2 says:

    Have you re-filed the suit against Kodak?

  4. Tommy says:

    Yup they said cheapest ink!! Biggest piece of junk printer I’ve ever owned!! Only thing good was the scan programs ability to separate pictures in a photo album. Not good enough to be worth it. Junk junk junk!!!

  5. James Gelderfirst says:

    I happily set mine on fire in 2016 after Kodak support told me I needed to buy another Kodak printer for this same issue.
    That this case was dismissed so long ago makes me even happier that Kodak is no longer in my house and I left employment there in 09.
    Good riddance, serves you right.

  6. Tina Wagoner says:

    I want on this list

    1. Top Class Actions says:

      Unfortunately, this was was dismissed in 2014.

  7. Mike Farren says:

    Add me to the list! I won’t buy another one. Kodak touted cheapest ink cost, my a$$! Like all of you, seems I’m always buying a color when 90% of my printing is black and white. I JUST replaced both, haven’t printed but a dozen or so documents and surprise! BOTH cartridges show low! You won’t get any more of my money KODAK! Kodak SUCKS!

    1. Wyatt says:

      I totally agree. I have a Kodak AIO Printer ESP Office 2170, which indicates empty on both black and color cartridges, with less than 25 copies and all I print are black and white copies!!!!

  8. Samantha A says:

    To everyone who is struggling with this Kodak Ink “ISSUE”. I was having the same exact problem. I tried what I thought was every possible fix in the book and as a last resort, I tried something that I thought I had done already. If you are having trouble with the ink levels on your InkJet printer. Take out the ink cart. Set them aside for a moment. While the ink is out of the printer, go to maintenance, recalibrate the printer, and after that is done, put your ink cartridges back in the printer and then turn the printer off. Wait about 30 seconds and turn it back on. This is an easy fix for numerous people.

    1. Joe S says:

      You can’t calibrate the printer with the ink cartridges out. Your solution is bogus.

  9. Christopher Conklin says:

    Four cartridges, two print heads and fourty five blank sheets of paper have costed me about 80 dollars. Add me to the list, I’m going to go throw my printer out.

  10. Katrina Basham says:

    Add me as well to the list. I own two of these printers.

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