Sarah Mirando  |  October 7, 2011

Category: Consumer News

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Kodak All-In-One Color Injet PrinterDoes the color ink in your Kodak inkjet printer always seem to run out, even though you rarely print in color? If so, you’re not alone. A class action lawsuit filed in California Superior Court claims that Eastman Kodak failed to tell consumers that its All-In-One inkjet printers deplete color ink reserves at “absurd levels,” even on pages that contain only black text.

According to the Kodak All-In-One inkjet printer class action lawsuit, “When printing black and white text and images, Kodak’s color inkjet printers are designed and programmed to use substantial amounts of color ink in addition to the substantially less expensive black ink. Kodak specifically designed the color inkjet printers so customers could not print black and white documents, unless there was an operating color inkjet cartridge in the printer.”

The Kodak printer class action lawsuit goes on to say that even though Kodak inkjet printers use substantial amounts of color ink when printing in black text and images, no color other than plain black can be seen on the printed page. “The documents are for all purposes substantially the same as if printed from a black and white only printer. As a result, consumers are unaware that color ink is actually being used and hidden within the black text and/or images that they have printed.”

This fact is further concealed, the class action lawsuit says, because nowhere in Kodak’s promotional, packaging or warranty materials does it disclose to consumer that its color inkjet printers use color ink when printing black text or images.

The Kodak color inkjet printer class action lawsuit is brought on behalf of all persons or entities located in the U.S. who own a Kodak color inkjet printer and who have printed black text and/or images using that printer. It is seeking class certification, restitution for Class Members, and injunctive relief prohibiting Kodak from further engaging in the deceptive business practices alleged in the lawsuit.

A copy of the Kodak All-In-One Color Inkjet Printer Class Action Lawsuit can be read here.

The case is Daniela Apostol v. Eastman Kodak Company, Case No. 30-2011-00510342-CU-FR-CXC, Superior Court of California, County of Orange.

UPDATE: A federal judge dismissed this class action lawsuit without prejudice on Feb. 3, 2014. The supporting court documents did not indicate if the plaintiff would re-file an amended complaint.

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97 thoughts onKodak All-In-One Color Inkjet Printer Class Action Lawsuit

  1. kathleen Lehane says:

    Now you all know why Kodak is out of the printer business. I believe they went bankrupt – may be why the judge dismissed case.

  2. Dannette Maitland says:

    I would like to know more about this lawsuit and see if it’s not too late to join. I have a Kodak 5100 and I am constantly buying new ink. I don’t use it and it still is constantly going down and when it reads as low, it will not print. I check my ink and it has plenty of ink in it. What a waste of time and money!!!

  3. Kelli says:

    I bought this printer because they promised that I would spend less on ink. To date I am spending way more. Sometimes when I buy new ink, it will tell me its not recognized or tell me that its empty. Wth, they are new out of the box!!! Other times, I put new ink in and don’t print for a few weeks. When I go to use the printer it tells me low ink. So basically I spend way more on ink and so I believe they are falsely advertising. Yes the ink is cheaper, but it does not last longer.
    I have never had a printer that would not let me print at all if the color ink was out, usually you can just print in black ink. They are forcing us to buy more ink. I am so done with Kodak. If there were a class action lawsuit, I want to join. Kodak owes me for my time, money and frustration with their junk printer.

  4. Francis A.Bierman says:

    Not sure if any replies stated in replies, and I think it’s wort to say, my hero ask me when I make copies if I want color or black n white so why is most of my printing color ink used if I’m using black n white, something lawyers need to look at. Whats the point of of choosing if it’s going to use color ink. Don’t know
    how long I owned this printer but I saved all my cartriges from day one n I have the same count of empties and if I was to say I printed on avg. 3 COLOR PRINTS per set of cart. I can say it is cheaper than my old epson which cost me 110.00 per set of 6 cart. To replace

  5. Michael J. says:

    Where the lawsuit should have been placed is in how the chips on the ink cartridges are designed to stop working after a certain number of pages have been counted. So, if you go to a website and happen to print some blank pages, they will add to the count. I started buying an extra cartridge and as soon as the one said it was “out” I’d remove its chip and put the new cartridge’s chip in that one, and so on. Always printed way more prints each time. Also, the lawsuit should have also included the fact that when the printer wants new cartridges, it shuts down the scanning function (at least on my 5300 AIO). Kodak is a sham but they feel no shame. Typical greedy corporate bastards.

  6. Top Class Actions says:

    UPDATE: A federal judge dismissed this class action lawsuit without prejudice on Feb. 3, 2014. The supporting court documents did not indicate if the plaintiff would re-file an amended complaint.

  7. Marietta says:

    Between the ink running out because it was designed to do that and printing so many test pages, like multiples daily because the printer doesn’t print consistently I am going through ink cartridges like crazy! And you can’t find the ink anywhere except for Cartridge World. Then when you call support they want to verify that you’re using Kodak ink. Are they kidding?! I hate this machine!

    How come no previous poster’s questions were answered about the class action law suit? I have the same question.

  8. Richard Mckenna says:

    Please advise how I can join this case. Thank you.

  9. Charles Pruden says:

    Bad news on this one.

    66 COURT ORDERS THE ENTIRE ACTION DISMISSED WITHOUT PREJUDICE. 02/03/2014 NV

    you can see for your self below.

    https://ocapps.occourts.org/civilwebShoppingNS/ShowCase.do?index=0&number=30-2011-00510342-CU-FR-CXC&tab=0#top

  10. John Seng says:

    I bought the Kodal ESP Office 2150 because it advertised the least expensive ink cartridge on the market and it has been a nightmare. constantly running out of color cartridge when I only print with black ink.

    I would love to be a part of this law suit.

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