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Does the color ink in your Kodak inkjet printer always seem to run out, even though you rarely print in color? If so, you’re not alone. A class action lawsuit filed in California Superior Court claims that Eastman Kodak failed to tell consumers that its All-In-One inkjet printers deplete color ink reserves at “absurd levels,” even on pages that contain only black text.
According to the Kodak All-In-One inkjet printer class action lawsuit, “When printing black and white text and images, Kodak’s color inkjet printers are designed and programmed to use substantial amounts of color ink in addition to the substantially less expensive black ink. Kodak specifically designed the color inkjet printers so customers could not print black and white documents, unless there was an operating color inkjet cartridge in the printer.”
The Kodak printer class action lawsuit goes on to say that even though Kodak inkjet printers use substantial amounts of color ink when printing in black text and images, no color other than plain black can be seen on the printed page. “The documents are for all purposes substantially the same as if printed from a black and white only printer. As a result, consumers are unaware that color ink is actually being used and hidden within the black text and/or images that they have printed.”
This fact is further concealed, the class action lawsuit says, because nowhere in Kodak’s promotional, packaging or warranty materials does it disclose to consumer that its color inkjet printers use color ink when printing black text or images.
The Kodak color inkjet printer class action lawsuit is brought on behalf of all persons or entities located in the U.S. who own a Kodak color inkjet printer and who have printed black text and/or images using that printer. It is seeking class certification, restitution for Class Members, and injunctive relief prohibiting Kodak from further engaging in the deceptive business practices alleged in the lawsuit.
A copy of the Kodak All-In-One Color Inkjet Printer Class Action Lawsuit can be read here.
The case is Daniela Apostol v. Eastman Kodak Company, Case No. 30-2011-00510342-CU-FR-CXC, Superior Court of California, County of Orange.
UPDATE: A federal judge dismissed this class action lawsuit without prejudice on Feb. 3, 2014. The supporting court documents did not indicate if the plaintiff would re-file an amended complaint.
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97 thoughts onKodak All-In-One Color Inkjet Printer Class Action Lawsuit
Same issue with my c310. Add another to the list!!!!
The ESP Office 2150 wastes so much ink it has no place to go, it overflows outside the cabinet onto the floor.
I am another ripped off, dissatisfied customer . . . . Please add me to any class action lawsuits that may be reopened .. . . . . . . ..
This printer has been a problem from DAY ONE! First of all, kodak had to send me a replacement because the new one would not fax or connect with wifi.
The new printer, again had problems with both, and they could not figure out what was the problem, I even took the printer to a family members, and she had a newer computer, no luck.
I have also had problems with the ink draining rapidly! and it has been acting funny on quality for about a year, pictures turn blotchy. NOW-IT wont print in black, (even with a new ink cartiridge) and just recently stopped printing in the other colors, I have exhausted all measures, and I am at a loss. I spent a great deal of money on this printer, hoping it would last me for a very long time, and it has been nothing but a pain!
Please reopen the case. This kodak printer is a scam. and so is their company! how dishonest is it, to lie to the people, and say this printer, saves you on ink?? Hmm… i think not, ive bought more ink in the past 2 years, and the ink is not cheap either.
I purchased my ESP 3250 a few years ago so that I could save money on black ink since I mostly print in black and white. I do use color when needed and have thought it odd that I need to replace my color cartridge after replacing the 5th or 6th black cartridge. I have long felt that the commercial saying that by owning a Kodak printer would save me money on the amount of ink I would use. It was a very big lie. If they refile for this lawsuit I would like to be contacted so that I can be included in it.
My sister-in-law and I just had this conversation! Ink runs out before you have even used at all! Would join a new class action suit for sure!
Yes me and mother would like to be in this suit
Me and myother went through the same problem with having to but ink even with less printing didn’t make sence but reasons all of this makes total sence now
I have had the same problem since purchasing my Kodak printer many years ago. As a computer scientist, and as an opponent of the Digital Millennium Copyright Act (DMCA) that gave rise to this sort of illicit practice, I tried to resist upgrading the software for years. I was constantly badgered to do so, but the printer did not have this problem when it was new and during the time that I avoided updating the printer software. The cartridges lasted a very long time, and the print quality was very high. It also did not seem to require the color cartridge to be full to print in black and white. Unfortunately, my system died and I had to buy a new system which required the updated Kodak software/driver, which the new iteration of Kodak had engineered to burn through ink at the rates described in the lawsuit. I even suspect that there is still ink in the cartridges when it claims to be out. The only way to solve this problem, in my opinion, is to repeal the DMCA here in the US. DMCA is junk legislation that apposes the interests of consumers, and allows printer companies to preserve their ink monopoly. The do it by creating junk code in the driver software and system applications that drive the printer. They incorporate unnecessary circuitry into ink cartridges for the sole purpose of eliminating competition in ink cartridges. Maybe the firm that lost this suit can try a new approach, and expand the targets to include all the printer companies, and the DMCA itself that supports their bad acts. I wouldnt be surprised if they found that every printer company does this sort of thing in one form or another. The way to test it is to test the printers when new, using a controlled test to see how long the cartridges last, and then using the same type replacement cartridges, re-test using the same controlled test after the software code gets updated in 6 months or a year.
I have all the concerns with my Kodak printer as listed by others. Anyone out there knows how to make a claim in the UK ? This would appear to be both criminal and a civil tort