Christina Spicer  |  September 24, 2018

Category: Consumer News

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Customers reached a $1.5 million deal with HP ending a class action lawsuit over third party ink cartridges and an allegedly fake error message that would stop consumers from being able to use them.

The HP ink cartridge monopoly class action settlement, if approved, will end claims that the printer company installed firmware, called “dynamic security,” into HP printers that stopped customers from being able to use non-HP ink cartridges.

The class action lawsuit alleged that the use of firmware to force consumers to only use HP ink was illegal. Further, alleged that plaintiffs, the HP firmware allegedly caused the printers to display error messages when non-HP cartridges were installed, making customers think that the cartridges were defective.

Earlier this year, HP asked a federal judge to dismiss the class action lawsuit; however, U.S. District Judge Edward Davila tossed HP’s argument, though some claims were trimmed from the case.

Under the terms of the HP ink cartridge monopoly class action settlement, HP is barred from using the so-called dynamic security program on affected printers. Additionally, Class Members will be able to make a claim for a cash payout from the settlement fund.

“First, the settlement achieves the goal of the litigation by eliminating the threat of forcible printer disablement for all members of the class,” state the plaintiffs’ in the motion for preliminary approval of the settlement agreement.

“Second, just as they would have been able to come forward to claim individual damages had they prevailed on common liability issues at trial, the settlement allows class members who lost money or time because of HP’s printer disablements to make a claim for full recovery of their losses.”

The number of Class Members is estimated to be about 50,000, according to the HP ink cartridge monopoly class action settlement.

“The settlement avoids protracted litigation while delivering all or most of the relief class members could expect to obtain at trial,” notes the plaintiffs’ motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

Class Members will receive a part of a $1.5 million settlement fund under the terms of the HP ink cartridge monopoly class action settlement.

“On the optimistic assumption that 20 percent of these class members make a claim, the average payment per class member would be $150. Had plaintiffs prevailed at trial on the common liability issues, under plaintiffs’ trial plan, individual class members would have been able to submit proof to recover their out-­of­-pocket expenses in proceedings following the class trial,” notes the motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

“While such individual expenses vary, a full set of HP replacement cartridges costs about $100 and a replacement HP printer costs about $150.”

Top Class Actions will post updates to this class action settlement as they become available. For the latest updates, keep checking TopClassActions.com or sign up for our free newsletter. You can also receive notifications when this article is updated by using your free Top Class Actions account and clicking the “Follow Article” button at the top of the post.

The plaintiffs are represented by Daniel C. Girard, Jordan Elias and Elizabeth Kramer of Girard Gibbs LLP, Todd M. Friedman and Adrian R. Bacon of the Law Offices of Todd M. Friedman PC, Joseph R. Saveri, Nicomedes S. Herrera and Kyla J. Gibboney of Joseph Saveri Law Firm Inc., Daniel R. Karon of Karon LLC, and Taylor Bartlett of Heninger Garrison Davis LLC.

The HP Ink Cartridge Monopoly Class Action Lawsuit is In re: HP Printer Firmware Update Litigation, Case No. 5:16-cv-05820-EJD, in the U.S. District Court for the Northern District of California, San Jose Division.

UPDATE: February 2019, the HP OfficeJet printer class action settlement is now open. Click here to file a claim. 

UPDATE 2: On Nov. 26, 2019, our readers started receiving settlement checks from the HP printer firmware resolutionworth as much as $164.20. Congratulations to everyone who filed a claim and got PAID!

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

901 thoughts onHP Ink Cartridge Monopoly Class Action Lawsuit Settles for $1.5M

  1. Kris Fields says:

    I want to join a class action suite against HP since the update on my HP 8600 Pro won’t allow the printer to work with the original HP Ink cartridges that I bought locally.

  2. Alice Langton-Sloan says:

    My HP Office Jet 6962 was working fine before I had a firmware update. I tried to use in cartridges that I purchased that were not HP as I had been doing for a while. My printer would not work with the new ink cartridges.. Then I used the HP cartridges and now my printer won’t let me use an old HP cartridge. I noticed my printer was not on your list and my warranty expired in 2018.

    Are there any updates that can change this. It makes me angry that I can buy my own printer, but they are forcing me to buy their ink which is outrageously expensive.

  3. DONNA LOPEZ says:

    What about those of us who still Re having problems with up printer. Did not know about the class action and now I buy a canon and they are pulling the same sh..t

  4. Curtis Crotzer says:

    I cannot use refilled cartridges on my HP 6968. When will HP correct the issue?

  5. Chuck Merja says:

    Just (January 2020) had my HP 7740 refuse to print with refilled cartridge. How to get HP to “Fix” firmware? Or did they just agree to buy one set of cartridges, but not fix firmware????

  6. Paul Cree says:

    Add me please

  7. John Mitchell says:

    I recently canceled my monthly HP Office Jet Printer subscription since I kept getting over-charged on ink cartridges that weren’t running out of ink and now none of the HP printer cartridges that I paid for (and haven’t need yet) in this service will work in my HP printer since they disabled the computer tracking chip in them when I canceled.
    Is there a Class Action suit for this unethical policy?

  8. JW says:

    My HP now does not print Yellow if it is not an “approved” cartridge. It is like they are trying to hide the fact that they are blocking people from refilling or using non-HP cartridges. Now they are letting it print, but conveniently not letting one of the colors work.
    How do I recover my losses and what can I do to publicize this issue?
    HP is a bunch of scam artists.

  9. Tia says:

    I had a HP 8610 office jet pro that I loved. When we got a new computer HP
    my husband signed in on the printer site – this render our HP useless…some many
    errors about ink that was just placed in the computer and was now empty to various
    error codes on the printer. Now the HP 8610 what I loved had to be discarded.

  10. Donna Garner says:

    I have 4 HP printers in my home now that does not work how do I get added

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