This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
HP printer owners may be able to take advantage of a $1.5 million class action settlement resolving claims that consumers who tried to use a non-HP ink cartridge would get a fake error message.
If you owned certain HP OfficeJet and/or OfficeJet Pro printers between March 1, 2015 and Dec. 31, 2017 and experienced trouble printing while using a non-HP ink cartridge, you could get cash from this settlement.
The HP class action settlement was reached after consumers accused the tech company of installing HP firmware, called “Dynamic Security,” on certain printers that made it impossible to use any other brand of printer ink.
According to the class action lawsuit, Dynamic Security caused HP printers to display a fake error messages when non-HP printer ink cartridges were used — causing consumers to think that the ink cartridges were faulty. The HP firmware allegedly affected thousands of Class Members.
The plaintiffs also accused HP of funneling money from ink cartridge sales into their own pockets. In fact, according to the class action lawsuit, HP made more money from ink sales than printer sales due to Dynamic Security’s firmware.
The HP firmware class action lawsuit survived a motion to dismiss, and the parties agreed to settle in 2018.
In addition to paying $1.5 million to end the class action lawsuit, HP has also agreed to a prohibition on the use of its firmware, Dynamic Security.
Class Members can claim reimbursement for expenses incurred due to printing interruption they experienced because of an error message they received while using a non-HP ink cartridge in their HP printer.
Expenses can include costs related to printer repair, time spent dealing with the printer interruption, cartridge replacement, or even a replacement printer.
Documentation of expenses is not required for Class Members to make claim; however, those Class Members who can provide proof of printer interruption expenses will be paid out of the settlement fund first.
Then, if there are funds left over, claims without documentation will be divided equally among Class Members.
Class Members have until March 13, 2019 to exclude themselves from the HP firmware class action settlement and until March 26, 2019 to object.
Who’s Eligible
Class Members include those who “owned a Class Printer during the period from March 1, 2015 through December 31, 2017.”
Class Printers include the following models:
- HP OfficeJet Pro 6230
- HP OfficeJet 6812
- HP OfficeJet 6815
- HP OfficeJet 6820
- HP OfficeJet Pro 6830
- HP OfficeJet Pro 6835
- HP OfficeJet Pro 8610
- HP OfficeJet Pro 8615
- HP OfficeJet Pro 8616
- HP OfficeJet Pro 8620
- HP OfficeJet Pro 8625
- HP OfficeJet Pro 8630
- HP OfficeJet Pro X451dn
- HP OfficeJet Pro X451dw
- HP OfficeJet Pro X476dn
- HP OfficeJet Pro X476dw
- HP OfficeJet Pro X551dw
- HP OfficeJet Pro X576dw
Potential Award
$100 to $150, though payments will vary based on the number of valid claims and actual out-of-pocket expenses.
Class Members can get reimbursed for costs related to the print interruption including buying new ink cartridges, a new printer, or hiring printer repair services, as long as they provide documentation for the out-of-pocket expenses.
According to the motion for preliminary approval of the HP class action settlement, about 50,000 customers may be eligible to file a claim.
“On the optimistic assumption that 20 percent of these class members make a claim, the average payment per class member would be $150…While such individual expenses vary, a full set of HP replacement cartridges costs about $100 and a replacement HP printer costs about $150,” the motion for preliminary approval states.
Proof of Purchase
Printer model, the month and year of the printer interruption, and the brand of non-HP printer ink used. Documentation of expenses related to the printer interruption is not required; however, Class Members who provide documentation will be paid out of the settlement fund before non-documented claims.
Documented claims require receipts, photographs, debit/credit card statement of out-of-pocket expenses that relate to print interruption including buying a new ink cartridge, replacement printer, or printer repair services.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
03/08/2019
Case Name
In re: HP Printer Firmware Update Litigation, Case No. 5:16-cv-05820-EJD, in the U.S. District Court for the Northern District of California, San Jose Division
Final Hearing
04/25/2019
UPDATE: The HP OfficeJet Printer Firmware Class Action Settlement was granted final approval on April 25, 2019. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Nov. 26, 2019, our readers started receiving settlement checks from the HP printer firmware resolutionworth as much as $164.20. Congratulations to everyone who filed a claim and got PAID!
Settlement Website
Claims Administrator
HP Firmware Settlement
c/o Epiq
P.O. Box 4079
Portland, OR 97208-4079
1-877-861-1101
Class Counsel
GIRARD GIBBS LLP
LAW OFFICES OF TODD M. FRIEDMAN PC
JOSEPH SAVERI LAW FIRM INC
Defense Counsel
GIBSON DUNN & CRUTCHER LLP
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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.
178 Comments
Easy Fix
DO NOT BUY HP PRODUCTS OR PRINTERS
They are apparently at it again even after previous rulings and settlements. A new firmware update dated 20201120 has bricked my HP printer. What is my recourse?
I didn’t apply for this settlement because I didn’t keep receipts. But I did throw away new perfectly good off-brand cartridges when they were rejected by my HP OfficeJet Pro 8620. Now the printer is acting up saying that the printhead is missing, not detected or not installed properly.
My HP Officejet Pro 7740 is held hostage! I was part of the above class action suite and was awarded money. Now HP is still doing it! How can they be sued again? Even worse than before? They just don’t get it. I will never buy another HP product and believe me, I have spent over $25,000 with them over the years.
It seems HP have once again forced a firmware upgrade that is disabling printing with non-HP cartridges. Are they now in some form of “contempt of court” for re-offending?
Is there any recourse for us, short of creating another class action?
Seems extraordinary that they can pay out $1.5M then carry on as if it never happened. I guess it shows how much money they are making by over-pricing their cartridge products.
Any thoughts?
Jeremy
Hi Jeremy, I believe that HP is in “contempt of court” also. And it most definitely involves what they have led consumers to believe about being able to use Non-HP Printer Ink Cartridges in HP Printers. HP is still lying about this.
HP has disabled my HP Officejet 4620 Series from printing anything that has the need for black ink, due to my installing a non-hp black ink cartridge into it. That means that anything in text form does not get printed. I only get blank pages. Yet, when I ask what my “ink cartridge levels” are, it shows that the black ink cartridge that was full when I installed it, has now gotten much lower. But the printer refuses to print out anything that calls for the use of black ink.
I feel as though HP is still lying about the use of non-hp ink cartridges in their printers. They may have put an end to using a particular Firmware but they haven’t put an end to their lies.
To be honest, I feel that the $1.5 million settlement was like a slap on the hand WITH a nylon to them because they obviously haven’t learned a lesson from it. I hope something can be done so that this doesn’t continue on as it currently STILL is.
Leisa
I agree Jeremy. Hard to believe that HP just doesn’t get it. Look, I would pay a little more for a printer just as long as I can use whatever ink I want. To hold a printer hostage is criminal.
That’s because $1.5 is nothing but lunch money for HP to continue with their everyday scam routine, that will gain them billions in comparison. So it pays off for them to settle and continue their illegal actions.
My Deskjet 2540 is having the same problems now. It started several months ago.
Is there an HP email address to inform them of the problem and give them a chance to correct it?
02/20/2021
Why arent they being sued for disabling your printer if your subscription hadnt been paid rendering your pinter worthless
I agree! My mom’s printer is being held hostage as well.
Shouldnt HP know whose printers were sabotaged? I NEVER recieved any info on this suite and I am STILL enrolled. AND they know I replaced my printer 2xs
Ya i didnt even know and i am DEFINITELY in their system with multiple printers they know they sabotaged my printer.
Received my check on 11-22-19 for 32.84 THANKS
Received $65.68 via PayPal today here in Florida.
12/9/19 Received $300.02 via Paypal in CA – 2 HP Printers w/receipts
Got $32.65 Paypal payment today
11/27/2019 Received $32.84 in Missouri.
12-9-2019 i got $32.84 in paypal today.
I already received my check although my brother didn’t. He called and they told him all checks have been distributed so basically if you haven’t already received a check from this settlement you might as well forget about it and Go ahead and move on with life
That is not the information I was given. I was told they are still processing claims.
Stella is correct. I called around Thanksgiving and they are still processing claims including payments via PayPal.
I also called today and was told to call back Friday and they should have some information on my claim. That they are still processing claims . . .
Has anyone not received a check and when you called was given the runaround by the people on the phone.
And is there an email address
Yes, same thing is happening to me! No check. Valid Claim. Administrators know nothing. No response from sending multiple emails.
I did not receive a check in CA. I have called, they said someone would “be in touch.” Not holding my breath.
Rcvd a check for $80
Dianne, did you receive a check today or earlier?
Received $131.36 in California
Shouldnt HP know whose printers were sabotaged? I NEVER recieved any info on this suite and I am STILL enrolled. AND they know I replaced my printer 2xs
I have not received a check yet in CA. I contacted administrators and was told no payment determinations have been made. Of course that is ridiculous as many have received checks, but that is the only info she had on my claim. Frustrating.
Have you received a check as of yet? The people on the phone are no help they seem to bot know anything
Anyone requested to be paid by paypal got paid? I didn’t, wondering why.
No Paypal yet in California
No PayPal – CA – 12/7/19
FINALLY!!! Received 12/9/19 via PayPal in CA.
I got a check for $32.84 today in California
I received a check in the mail today in IL. for $98.52 Thanks TCA :)
$262 received today.
32.84 rcvd 11/26 in Fl
Check received today November 26,2019 from HP printer firmware for $98.52!!
32.84 n TN 11/26/19
I have something coming in the mail today, hope it’s a check. I could really use any blessing right about now!!!!!
I got 32.84
Something in the mail coming to me today I’m so cal. My mail doesn’t get here till 4-5isn!!
$32.84
Check Received Jacksonville, FL…. $98.82
65.00
You got 65?
Anybody in So. Cal getting check in mail today?
I am
I am
Something coming in the mail today in IL. Will update once received!
It’s a check could be up.too 150$ smaller without proif
I am also receiving a letter today. I was notified through Informed Delivery from the Post Office. I hope there’s a check inside?
I have a letter too coming in the mail. Was anyone’s a check?
Mail comes between 12 noon and 1:30. Will let everyone know what it is after I get it.
Yes
Something in informed delivery today. Florida.
I also am receiving a letter today. Was notified through Informed Delivery from the Post Office. Hope there’s a check inside?
$32.84
Receiving a letter in the mail today.
Any updates on when checks will be mailed out?
I just spoke to a rep and they said the website would be updated once they decide when checks will be mailed out. They also couldn’t find my info so who knows how accurate the reps are.
Ok 7 months later… what happens if the company doesn’t pay? Like who would go after them and what would be the grace period and proper steps? Is there a grace period? I definitely won’t be purchasing anything from this company ever again. NC still nothing here
Ok 7 months later… what happens if the company doesn’t pay? Like who would go after them and what would be the grace period and proper steps? Is there a grace period? I definitely won’t be purchasing anything from this company ever again. NC still nothing here
Any news on this settlement?
nothing yet in MA.
The price of the ink cartridges is highly inflated and a total RIP off. I will never reinvest my funds in a company whose main objective or goal is to take advantage of its consumers. MONEY does not grow on trees.
My HP Office Jet Printer discontinued working after just purchasing it from Office Max. I am so disappointed.
The price of the ink cartridges is highly inflated and a total RIP off. I will never reinvest my funds in a company whose main objective or goal is to take advantage of its consumers. MONEY does not grow on trees.
I have used remanufactured ink cartridges over the years and have run into this problem over and over again with “printer updates made by HP. As a small business owner I have lost much time which equals money to get a working printer. I would rather have printable cartridges at reasonable prices. A combo pack costs $119 at office Max. A remanufactured combo $50-$60. If HP were smart they would match the Remanufactured pricing and get all the business. Now I will NEVER buy another HP product again. I had all HP in my home and business, but no more. Greedy bunch of AH”s
They needed to add the 5610 as well. Had the same problem after purchasing ink from Amazon. Ended up just chucking it,
I have proof and no check
I called the number and got a message that either no one available or called outside business hours. I’m assuming no one received anything. Just not right at all. Just guilty of buying the cheap ink because theirs is over priced and don’t last long. Now stuck with nothing but error codes and expensive piece of weighted crap.
Same here. No payment. Still stuck with this printer too. Actually I had to buy two new printers and had my proof and receipts. I submitted my claim beginning of March.
No payment as of 10/7/19. Payments should have been sent by July 2019. It’s going on 6 months after the settlement was granted. Start calling the administrator at 1-877-861-1101 to find out what the heck is going on.
Did you call to find out what’s going on? Just curious your asking someone else to call just wondered if you had and what the response was?
I supplied the hotline number so fellow claimants are informed and could check the status of their case on their own behalf.
Yes, I have been calling since May 2019, mainly to confirm personal information and
proof of documentation.
The person answering the phone is an unknowledgeable virtual assistant or 3rd party company. They don’t have answers and read from a script like a robot. The process is slow and expect to jump through hoops.
They will need to initiate an inquiry for anything/everything and “submit a request for follow up from their team”.
They claim they’ll call you back within 3 days with an answer or confirmation. I received 1 call back out of the 5 times I’ve called.
No payment yet 10/3/19
Why are they still letting people cure deficiancies on their website, i thought u had till aig 15th only?
NO CHECK 09-09-2019
I haven’t received any payment. When should these checks be going out?
Does anyone have updated information on payments?
Deadline to provide more information is August 15, 2019.
Another example of holding 1.2 million for no reason
It was a request for more information.
How much time did the letter give to provide more information?
I got letter in NY. It is not a check.
Awww man!! Ugh…?
What did the letter say?
Where’s our checks? Any updates? Final approval months ago.
I have a check in the mail. Excited to see what the amount is this evening!
Me too! Well, hopefully its a check! Let us know :)
Anyone else getting a letter today? I am on west coast and mail wont come for a while.
I am so infuriated. HP is at it again!! Printer less than a year old, will not accept refilled cartridges!! An automated update in April 2019 locked the firmware so the printer can no longer accept refilled cartridges. HP said there is nothing they could do!!! They offered to send me a new printer, the printer they sent was obviously broken, they sent me ‘free’ cartridges, that they then told me to return to them!!! Then they told me to mail my printer back to them and they would give me a gift card (not even enough to purchase a new printer)… leaving me without a printer for a while. I have spent hundreds of dollars on brand new cartridges, every time the printer ‘primes’ the cartridges which seem to cause the cartridges to deplete!! And I have spent numerous hours trying to fix the issue, and having to run to a printing store to print!!! Are any more class action suits coming against this company who obviously do not care about their customers or that their business model is obviously flawed?
Hmmm..ihave not heard that the insta hp ink program precludes usingnoninsta ink cartridges…is thisa fact?
I purchased an OfficeJet 6960 last year. I bought one set of back up ink on the day I purchased the printer. I subscribed to the HP insta-ink, but I used the backup before receiving any of the insta-ink, I received replacements for the CMY colors, but the insta-ink website will not recognize the HP black ink that I bought at the store.
In the mean time, Ive got documents I wish to print, but without the black ink, it is futile. I could go to best buy and by some more HP ink, but that cartridge won’t be recognized either, because it is not insta-ink.
I call customer service and the number they gave me… a non 800 long distance number cannot be reached at the moment.
The chat help desk is closed on weekends, although I did reach them on Monday , they said my ink was in the mail. It has as of yet gotten here.
In the mean time my credit card has been getting charged and I feel HP has duped its customers into a faulty service.
Please let me know if this is happening to other HP users.
I thought it was something I did. I purchased new ink cartridges and almost purchased a new printer until I ran across the class action lawsuit. Thank God for Top Class Actions.
Final approval granted on April 25, 2019 !
Awesome..thanks!
anyone receive payment yet?
Add me bought this junk
hp 8620. time and aggravation with their scam . Aftermarket and setup cartridges rejected. so many phony messages on the machine. either this is fixed or never buy hp again.
We have purchased 3 of the HP 8710 – (is there a lawsuit started for this?) continually receive an error message that ink cartridges are not installed correctly however if I put in an HP cartridge – no error message. So frustrated and am ready to throw them all away and purchase another brand.
Why isnt photosmart c6280 not included ? 1st they tell you ink may csuse damage, then later says ink cartridge failure, and why ony 150 million settlement considering probably 10x more recieved from forced hp ink purchases, settlement notice recieved after filing deadline, not fair.. why not publicly announce lawsuit, i want in, been fighting HP for years about this, also force them to allow stand alone printing without internet connection option.
I have two printers in question, one being the 9500 series which should have been included, just found out about “secret” lawsuit. Why wasnt this more widely advertised ? Missed Mar. 8 deadline.. Have been complaining about this going back to 2011. kelbgard@gmail.com
Please add me
Please add me
Please add me my printer just completely stopped working
I stupidly spent another half day just yesterday trying to get the thing working.. bought brand new over a year ago it is registered an all an still can not use … very upset about this. Please add me I have all the receipts an proof of purchases. this is pretty crappy have to go through all this.
Once you register, you’re really in their clutches
True!
My printer was not compatible with their ink cartridges
So they expected me to buy another HP Printer
I spoke with Manager on 07/26/16 to let them know how dissatisfied
I was with the HP Instant Ink Plan I purchased
Which no one told me those Cartridges would not work with some of their printers
So they finally sent me a Cheep-o-printer
Add me. I ended up throwing mine out I bought in 2015.
Add me I own 2 of the listed printers a d had out of pocket expenses
Thank you , I threw out the old printer. Had to buy A new one. HP brand, it’s supposed to be a good brand HP!
I returned a printer last year to Bestbuys that gave me errors when I tried store bought ink after using the HP product. I don’ believe it’s any of the printers on the list. I gave up and went back to HP. I feel like I have to accept their product because I have another HP Printer that they essentially control. I tried to end their service and I was told they would not allow me to continue to use any of the ink I purchased under HP. my printer is an HP Jet 3830.
I have a HP DeskJet 3050 scanner/printer that gave me the same error message and stopped working after i used a non-branded cartridge with it too. Should be more HP models added to this claim.
I have an 8610 with the same problems.
Same problem with the HP Officejet 6500 – will not let you use generic ink cartridges, I tried several from different sources. Had to give up and replace the printer (bought a Brother printer instead, too, I have not bought another HP printer since!
I have a HP Officejet Pro 6830 Serial # TH4CG6C05K purchased 6/62015. I have had trouble with ink cartridge’s. It will not work.
i had one and gave dealing with it and threw it away
I had a HP printer but 2 mos. ago a have it to my friend because he thought he could fix it. I’ll ask him for it back. Ty
I have an HP office jet 4620, that is not on this list that I had problems with using generic cartridges and telling me they are empty. I have pictures and receipts, but my printer is not listed in this settlement. Please contact me if this changes.
We have an HP Office Jet printer that is notorious for this problem. Please add us to this action.
I have a 5610 and I have thrown away at least 6 cartridges before they say cartridge error and I know they are good. Please help
I have a 4652 and it does this it’s annoying add me.. please
Please add me to your list ionis 5740
I have a 4652 that does this and this is my second one because i returned one because i was having problems with it. Why are they not included?
I had 2 HP6830 that used HP ink
Please add me
Add me
I have a Deskjet D2530 with the same issue that should be included!
I have an Officejet 5740 that does this. Why is it not included??
my hp photosmart gave my that msg and I got tried of it and I donated.But I never saved any receipts.I might have a picture.
HP OfficeJet Pro 6830, add me. I gave up along time ago. But i want my money.
I ended up donating my HP printer to Goodwill. It was too problematic!
My HP Photosmart 6525 gives a message and interrupts my printing every time I try to print without new HP ink cartridges.
feed up with hp add me
HP LaserJet Printer 8620 purchased Can only use HP ink cartridges.
Add me
I have 2 HP deskjets that do not allow cheaper or refilled ink cartridges. Deskjet 3050A does that count?
please add me
I have an office jet 3860 that I got FREE ink with originally and because I signed up with their ink service then I cancelled that ink was no longer able to be used as free ink anymore. What kind of bs is that? To top it off it would not allow me to only put black ink without the colored ink to be changed as well. Let’s just say next time I buy a printer it will not be branded by HP that’s for sure.
I have hp Evny 4500. Just try to use a non hp ink about 2 weeks ago and would not work.
Same thing here.
I have a model 8600 HP printer that would not print using ink cartridges not of HP manufacture. The cartridges were advertised as fitting my HP8600 model but would not print after installation. The HP 8600 should be included in this lawsuit.
LIKEWISE
Same thing here.
add me please
HP sucks. Mine never did work and now collects dust. I don’t have the receipt but can send you the piece of crap printer… this is my only comment, attempted to post ONCE despite your allegation to the contrary
HP sucks. Mine never did work and now collects dust. I don’t have the receipt but can send you the piece of crap printer…
Me too my story is the same as yours!
What about if it rejected a brand new HP printer…. mine did and completely would not do anything, even let me close the cartridge department without a ridiculous beeping telling me I had a non-HP printer….
I know a couple people that had this problem as well. SPent money to buy HP and then the HP said it wasn’t a valid HP cartidge. That should be a lawsuit….
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
Add me please
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
Add me
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
As a retired HP employee I used nothing but HP printers and now am on my 5th printer Four of them were ENVY class printers and every one encountered this problem. I have already changed out my HP printer for an Epson printer. I will not buy another HP printer again. I agree with previous notes as to why the ENVY class is not included. The personal time trying to deal with this problem, the cost of many unuseable ink cartridges is significant. HP once had the top reputation for printer systems, I hope they made enough money on this fiasco since they are in my opinion at the bottom of the list .
All there new printers still do this.
I have the HP office jet Pro and have the same problem as described in the law suit.please add me
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
NEITHER OF MY HP OFFICEJET PRINTERS (WHICH ARE NOT LISTED) READILY ACCEPT REFILLED CARTRIDGES. I HAVE TO TURN MY PRINTER OFF AND ON AND QUICKLY HIT PRINT TO GET IT TO PRINT. THIS IS A REAL PAIN.
You can contact class counsel with your questions. Counsel is listed in this article and on the settlement website and can be Googled for contact information.
I have an office jet 6700, which has the very same issue. Can it be included in the class. If not, can someone explain why it and many other printers were NOT included?
You can contact class counsel with your questions. Counsel is listed in this article and on the settlement website and can be Googled for contact information.
I have an Officejet J5780 All in One printer, fax, scan machine and have been following this litigation. I’ve had this problem for the past couple of years or more with this same issue. I know I have this infectious firmware implanted because I found a bypass code that someone who used to work for HP put online. It overrides the error code and allows you to print, but it’s a pain in the ass fix because every single time you want to print, you need to put in the override code. If this lawsuit won’t cover this model or other models not listed above, then it is it possible to open up a new lawsuit to net protect all the other victims of this illegal action that will not get any relief from this one ? At very least, is there a chance to bring this issue up at the next hearing and try to piggy back any and all affected models on this one ? Thank you so much for your anticipated response.
You can contact class counsel with your questions. Counsel is listed in this article and on the settlement website and can be Googled for contact information.
I HAVE AN HP 5660 ENVY PRINTER THAT GIVES ME THE SAME MESSAGE WHEN I PURCHASE NON-HP INK CARTRIDGES. I HAD A PREVIOUS HP PRINTER THAT DID THE SAME BUT I DO NOT HAVE THE INFORMATION ON THAT ONE. WOULD MY 5660 ENVY PRINTER QUALIFY?
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
please add me. i have two of these printers. my name is anthony valentino
You need to go to the settlement website and submit a claim: https://www.hpprinterfirmwarelawsuit.com/
We own two HP printers — HP Officejet Pro 8600 and HP Officejet Pro 8610. The 8610 is listed in the “class of printers”. Since the 8600 uses the same cartridge I am asking if the 8600 also qualifies as a member of the “class of printers”?
You can contact the settlement administrator with your questions about the claim requirements: https://www.hpprinterfirmwarelawsuit.com/Home/ContactUs