Courtney Jorstad  |  September 26, 2014

Category: Consumer News

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2011 Honda CR-VAmerican Honda Motor Co. Inc. has reached a class action settlement including $1.4 million for attorneys’ fees with customers alleging that the automaker hid that its CR-V had a defective door lock mechanism so it wouldn’t have to cover the repair costs.

The Honda CR-V settlement agreement was reached on Sept. 19. and  the motion for approval was filed in a New Jersey federal court on Wednesday.

The Honda CR-V class action settlement agreement includes an extension of Honda’s three-year warranty to six years from when the Honda CR-V was purchased or six months from when the settlement agreement receives final approval “with respect to the allegedly defective door lock actuators.”

This extension will allow Class Members to have “their door lock actuators repaired at an Authorized Honda Dealer at no charge.”

For Class Members who have already paid to have their door lock actuators repaired, they will be reimbursed by Honda, “and for any such repairs completed within seven days after notice is sent to the Settlement Class.”

In addition, “Honda has agreed to replace the front driver’s-side door lock actuator on Settlement Class Vehicles at no charge — even if the actuator has never malfunctioned.”

Honda has also agreed to pay up to $1.4 million in attorneys’ fees as well as $1,500 to the three Class representatives.

The Honda CR-V class action lawsuit was filed in January 2013 by plaintiffs Kevin Davitt, Scott Carter and Mark Tudyk, who are from New Jersey, California, and Florida. It was filed after an extensive investigation was conducted into the allegedly faulty door lock systems.

The plaintiffs alleged that the actuator, which is part of the door lock system, is defective and that Honda knew about the defect in CR-V models in years 2007 through 2011, but kept this information from Honda CR-V owners and lesses so the automaker would not have to cover the repair under the three-year warranty.

Davitt, Carter and Tudyk allege that the door lock does not lock or unlock properly when the door is locked with either the switch inside the vehicle or with the button on the key fob.

“The Settlement Agreement contains a robust notice plan, which will be paid for and administered by Honda,” the Honda Class action settlement agreement states.

“Specifically, Honda will provide monthly reports to Class Counsel about the number of claimants, number of claims accepted, number of claims rejected, and amounts of claims submitted,” it adds.

The notification process will include direct mail, a dedicated website with all necessary forms and documents, and a toll-free number Class Members can call “with live operators to field questions.”

More information about how to file a claim for the Honda CR-V class action settlement was not immediately available. Keep checking TopClassActions.com or sign up for our free newsletter for the latest updates. You can also mark this article as a “Favorite” using your free Top Class Actions account to receive automatic notifications when this article is updated.

The plaintiffs are represented by Joseph G. Sauder, Matthew D. Schelkopf and Benjamin F. Johns of Chimicles & Tikellis LLP and Jonathan W. Cuneo and William H. Anderson of Cuneo Gilbert & LaDuca LLP.

The Honda CR-V Class Action Lawsuit is Kevin Davitt, et al. v. America Inc., et al., Case No. 2:13-cv-00381, in the U.S. District Court for the District of New Jersey.

UPDATE: Claim Forms for the Honda CR-V defective door lock class action settlement are now available! Click here for detailed instructions on how to file a claim.

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58 thoughts onHonda CR-V Class Action Settlement Reached over Defective Door Locks

  1. Rick says:

    I have a 2009 CRV with 99,000 miles on it — we bought it new. About a year ago the locks started acting odd. Sometime they lock themselves automatically… like when I am at the gas station or unloading stuff from my car — VERY ANNOYING. Other times they will not stay locked — like when I try to lock them at the mall. I also have a problem where the drivers side window opener will roll down a window but to roll it back up I need to go to the door with the window down. Are these electronic issues all related? Are they covered?? I cant locate where to sign-up for this class, there seems to be a dead link here.

  2. Top Class Actions says:

    UPDATE: Claim Forms for the Honda CR-V defective door lock class action settlement are now available! Click here for detailed instructions on how to file a claim.

  3. Elena says:

    This just started happening to me last night. Door locks went on and off while I was driving. I thought my car was possessed! Happened again this morning. I called my Honda dealer and she said there are no open recall notices for this right now. But I spoke to someone in my office who said his in-laws just went through a similar issue and Honda took care of everything at no cost. I wonder if every Honda service location is different. Maybe I need to go to a different one and see what they say? On another note: I am going on a weekend trip starting today and was wondering if it would be safe to drive with this issue going on. other than it being annoying, is there a chance I can wait until the following week to get it checked out?

  4. Erv says:

    After reading about this online I took my 2007 in to dealer. I did not receive a letter from Honda, nor have I had any problems with the locks. Dealer replaced front drivers door mechanism free of charge.

    1. Elena says:

      Erv, who did you have to speak to in order to get it done for free? I just spoke to a service rep at my local Honda dealer and she said there is no recall showing in her system, so basically she was telling me tough cookies. Did you have to go to Manager level? When you got yours done did they show a recall notice in their system and that’s why they did it?

  5. Tom Reilly says:

    I had to get my driver door actuator replaced on 12/30/2014. Final straw was when it cause the alarm to go off while I was in church. My Honda Dealer Service Dept rep claimed to know nothing about the lawsuit. The Service Dept told me they had to replace the actuator but my ($310) bill lists replacing the latch assembly. Hopefully the latch assembly is inclusive of the actuator, since lawsuit only mentions the driver door actuator. Anyone else run into this issue of parts naming?

  6. Nanda Kumar says:

    Good News, American HONDA started sending Notices to all owners of CRV from 2007 to 2011 yr models. Last week i took my CRV to Dealer ( Howdy Honda, Austin). they changed my front Driver door lock and RR door lock actuators and gave one yr warranty on those parts. Costed me $0. All please check your nearest Honda dealer (Honda already advised their Dealers) with your VIN number and get replaced it free of Cost. — Nanda

    1. ROGER says:

      I own a 2011 crv front passenger door will not unlock from inside Is that covered in recall? Thanks

  7. Ann C. says:

    I have a 2001 CRV. My lock on drives side and passenger side went out. Dealer said $495.00 For drivers side only. May never buy another one. Out of town and couldn’t get out of door. Too old for this climbing stuff.

  8. jennifer barrett says:

    I have a 2007 Honda and my car locks are doing the same thing , just terrible, I’m going to try to see if the Dealer will fix my issue.

    1. K. Chafin says:

      You are covered under service bulletin 14-083 put out by Honda in January 2015.

  9. Quyen Dang says:

    I’ve had 4 of them replaced. 3 out of 4 doors replaced with the driver’s door replaced twice! Had issues with the door locking and unlocking at every complete stop I make and each time I drove below a certain speed. The last incident drove me nuts. My alarm would go off in the middle of the night because it turns out that one of them would not lock all the way. One door was left unlock and I can go up to it and open it without setting the alarm off. It caused me a lot of anxiety!

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