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American Honda Motor Co. Inc. has reached a class action settlement including $1.4 million for attorneys’ fees with customers alleging that the automaker hid that its CR-V had a defective door lock mechanism so it wouldn’t have to cover the repair costs.
The Honda CR-V settlement agreement was reached on Sept. 19. and the motion for approval was filed in a New Jersey federal court on Wednesday.
The Honda CR-V class action settlement agreement includes an extension of Honda’s three-year warranty to six years from when the Honda CR-V was purchased or six months from when the settlement agreement receives final approval “with respect to the allegedly defective door lock actuators.”
This extension will allow Class Members to have “their door lock actuators repaired at an Authorized Honda Dealer at no charge.”
For Class Members who have already paid to have their door lock actuators repaired, they will be reimbursed by Honda, “and for any such repairs completed within seven days after notice is sent to the Settlement Class.”
In addition, “Honda has agreed to replace the front driver’s-side door lock actuator on Settlement Class Vehicles at no charge — even if the actuator has never malfunctioned.”
Honda has also agreed to pay up to $1.4 million in attorneys’ fees as well as $1,500 to the three Class representatives.
The Honda CR-V class action lawsuit was filed in January 2013 by plaintiffs Kevin Davitt, Scott Carter and Mark Tudyk, who are from New Jersey, California, and Florida. It was filed after an extensive investigation was conducted into the allegedly faulty door lock systems.
The plaintiffs alleged that the actuator, which is part of the door lock system, is defective and that Honda knew about the defect in CR-V models in years 2007 through 2011, but kept this information from Honda CR-V owners and lesses so the automaker would not have to cover the repair under the three-year warranty.
Davitt, Carter and Tudyk allege that the door lock does not lock or unlock properly when the door is locked with either the switch inside the vehicle or with the button on the key fob.
“The Settlement Agreement contains a robust notice plan, which will be paid for and administered by Honda,” the Honda Class action settlement agreement states.
“Specifically, Honda will provide monthly reports to Class Counsel about the number of claimants, number of claims accepted, number of claims rejected, and amounts of claims submitted,” it adds.
The notification process will include direct mail, a dedicated website with all necessary forms and documents, and a toll-free number Class Members can call “with live operators to field questions.”
More information about how to file a claim for the Honda CR-V class action settlement was not immediately available. Keep checking TopClassActions.com or sign up for our free newsletter for the latest updates. You can also mark this article as a “Favorite” using your free Top Class Actions account to receive automatic notifications when this article is updated.
The plaintiffs are represented by Joseph G. Sauder, Matthew D. Schelkopf and Benjamin F. Johns of Chimicles & Tikellis LLP and Jonathan W. Cuneo and William H. Anderson of Cuneo Gilbert & LaDuca LLP.
The Honda CR-V Class Action Lawsuit is Kevin Davitt, et al. v. America Inc., et al., Case No. 2:13-cv-00381, in the U.S. District Court for the District of New Jersey.
UPDATE: Claim Forms for the Honda CR-V defective door lock class action settlement are now available! Click here for detailed instructions on how to file a claim.
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58 thoughts onHonda CR-V Class Action Settlement Reached over Defective Door Locks
I have a Honda CRV, 2007. Both rear locks malfunctioned. Worried about the two front locks. Went to dealer who said they could not replace for free and wanted $300.00 to repair. Took to my own mechanic and he replaced them for under $200.00 each. Never go to a dealer for repairs unless under warranty.
Your 2007 is eligible in the class action suit. If you had repairs made yourself, you are eligible for reimbursement. Service bulletin 14-083 confirms your 2007 is covered in this.
I own a 2007 CRV and have already had to replace both front and back actuators on my car
Went to dealer and said that it was not covered
It is covered and if you had repairs made that you paid for, you are eligible for reimbursement.
Same thing just started today on my 2008 CRV. First rear hatch and back drivers side doors wouldn’t unlock. Then I noticed that the locks try to relock while driving, I hear the clicking. Now I can’t set the alarm. I’m very concerned as my daughter just got her license and will be driving the car and I’m very concerned for her safety. Is there any news on this? Can’t afford a big expense right now
Does anyone have any information on this? Like others, I have called the dealer and was told that there was nothing they could do about it regarding the suit. Has anybody been successful in getting theirs fixed at no cost? I have a 2008 CR-V.
Honda agreed to settle on Sept 27, 2014. Details still haven’t been released. Check here for updates: http://topclassactions.com.
More info here: http://www.carcomplaints.com/news/2014/honda-cr-v-door-lock-actuator-lawsuit-settled.shtml
Hope this helps. My wife and I own a 2007 Honda CRV. It locked up yesterday and we were locked out. Luckily our son was not in the car.
Joe
Yes, this happened to me. I have a 2008 CRV and took it to have the actuator repair because I received information in the mail about the class action suit and that replacements for them were available. I was then called and told a date on my actuator makes mine ineligible to be changed. I dug further and there is a service bulletin put out by Honda January 2015. This bulletin says ALL CRV 2007 and 2208 are eligible to have replacement of the actuators at no cost to customer. I called my Honda dealer and now mine are being replaced at no cost to me.
The service bulletin is #14-083.
2008 not 2208 Sorry!
My door locks on my Honda CRV 2007 Just went bad…if it is a recall I need to know…the cost is outrageous..I have owned 3 Hondas and never have I had any problems before with door locks..it is unsafe and my grandchildrens lives are very important to me!!!!!!! I am in Indianapolis Ind.
I just called my Honda dealer. They claim to not know anything about it. I have a 2007 crv ex and the left lock went out about a year ago. Its a $60 part, but $300 to fix. I’m so happy there’s hope it will get fixed for free.
My 2003. It cost me about $1000 to get it fixed
I have a Honda CR-V 2003 and have the same problem with the door lock actuator, Will that year be included, because if Honda was awared of it, is the least they could do. Should be a Recall on that Issue
Nice to know. As luck would have it, I have a 2008 CRV that I purchased in Sept, 2008, and has only 20,000 miles so as I read this I am out of luck. Huge bummer as one of my locks started malfunctioning in the last couple weeks. A friend of mine is a mechanic here in Arizona and told me has repaired a bunch (his words) of lock mechanisms (actuators) on 2007-2009 CRVs in the last few months at about $250/door. The service manager at a local Honda dealer told me they have seen loads (his words) of the same. It might sound selfish, but extending the warranty three years seems like a bs solution since I am outside the window by a few weeks.
If, by chance, they knew they had these issues (as claimed) on certain models during a certain window of manufacturing time, ie the maker of the actuator device made garbage actuators, then they should replace all the defective devices via a recall for vehicles in those years of manufacture.
Please raise a ticket with Honda and NHTSA … as i did…
I own a 2007 CRV..Have had the worse time with these door locks!
Good News, American HONDA started sending Notices to all owners of CRV from 2007 to 2011 yr models. Last week i took my CRV to Dealer ( Howdy Honda, Austin). they changed my front Driver door lock and RR door lock actuators and gave one yr warranty on those parts. Costed me $0. All please check your nearest Honda dealer (Honda already advised their Dealers) with your VIN number and get replaced it free of Cost. — Nanda
Nanda this is great news! I just bought a second-hand 2007 CRV. I didnt know about it when I bought it, but the drivers side front and side doors lock actuators had already failed. The dealer I bought it from wouldnt do anything, but I spoke with a Honda Dealer, and they are going to replace them free of charge. This is a great relief, I thought I was going to have to just take the loss.
Hola Nanda. Me podrias explicar como levantaste el billete con Honda. Y que quiere decir NHTSA? Saludos.
I own 2007 Honda crv exl – i called Honda yesterday and raised a ticket. they sounded like they never herd that there is a problem in door locks in spite of tons of complaints or comments over the internet.
How about the year 99 I have fixed the door locks so many times and it cost $500 each time. I have to fix it again cause it is going out. The locks go out every 3 to 4 years..
I have a 2013 CR-V. The back liftgate does not open or i have hard time opening it during cold weather. It will operate in warm weather. Does, anyone have this problem?
I have the exact same problem. When it is cold out, it can take a long time to decide it wants to acute the latch and open. It is not so bad when warm out, but is still a hesitation for a second or so before it will open the first time. Usually it is okay after that until left for some time or overnight. Have complained three or four times to the dealer. The first time when my wife took it in, they told her she wasn’t opening the hatch correctly. After I ranted at them today, they finally phoned the Honda Tech line; then phoned me back and said they are going to replace the lock and actuator no charge.
I have a 2013 CRV — about 75% of the time — it locks itself when I get out — I ALWAYS have to make sure I have the keys in hand — even if I get out to take something off the windshield or I might get locked out. I asked about this at Holman Honda in Fort Lauderdale when I had my car serviced and no one seemed to know anything about this problem — sounds unlikely to me — Also — I had a 2008 CRV that locked me in the car — I could not get out — I had to drive to the nearest Honda dealership — they got me out and replaced all the locking system — fortunately I was still under warranty so it did not cost me anything but a whole wasted day and a days work — I have called Honda Corporation and they play dumb — never heard of this problem — sounds unlikely as since I started researching in online there are lots of complaints