Emily Sortor  |  August 20, 2018

Category: Consumer News

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Homeowners have requested Class certification in a lawsuit claiming that CertainTeed shingles are defective and the company does not compensate many consumers for problems they experience with the products.

Last week, homeowners Paula and Joel Wetzel requested Class certification arguing that they and at least 1,000 other consumers have been financially injured by CertainTeed.

They seek to represent people who own homes in Washington that are fitted with CertainTeed Landmark 30 shingles that were made in Portland, Ore., between Jan. 1, 2004 and June 30, 2007.

The homeowners claim that the company makes defective asphalt shingles, and when consumers experience problems with the products, does not honor warranty claims.

Allegedly, the shingles’ warranty only covers first and second generation homeowners, leaving other homeowners to cover the damage from defective shingles.

The CertainTeed class action says the Wetzels had to spend more than $13,000 to repair the roof on a their home that was made in 2006.

Allegedly, the shingles on the roof failed prematurely. The Wetzels claim that their home was fitted with CertainTeed Landmark 30 shingles, which are advertised to last 30 years.

The CertainTeed shingles class action says the Wetzels chose their home because they did not want to spend time and money on extensive repairs, but were forced to do so much sooner than anticipated because their shingles began to fall apart.

They claim that as is the case in most asphalt shingles, their shingles had asphalt granules embedded in the surface. Allegedly, these granules are supposed to function to protect the shingles from weather conditions including ultraviolet light, and when the granules loosen, the shingles degrade much faster than they should, can cause the roof to leak, and can then require  the shingles to be replaced.

Allegedly, the granules in the Wetzels’ roof loosened and fell off, clogging their gutters and decreasing the functionality of the shingles.

The CertainTeed class action lawsuit claims that around the same time, the Wetzels noticed that many of their neighbors were experiencing the same problem, and that the neighbors had their roofs replaced with CertainTeed Landmark 30 shingles around the same time.

CertainTeed, the company that makes the shingles in question, is a subsidiary of Compagnie de Saint-Gobain SA, a construction materials manufacturer based in Paris.

CertainFeed has admitted that Landmark 30 shingles produced in Portland between 2004 and 2007 possess a manufacturing defect that causes the granules to loosen and fall off quickly, well before the advertised 30-year mark.

The CertainTeed roof shingles defect class action lawsuit claims that though the company acknowledged the problem, investigated the issue around 2013, and changed its manufacturing protocol to prevent the problem from recurring in future shingles, the company did not honor the warranty of customers who had purchased the affected shingles made between 2004 and 2007.

Allegedly, this is because the company’s warranty only covers the original homeowner who had the shingles installed, and the homeowner after them. Any “third generation” homeowners or later are not covered by the warranty.

However, the Wetzels claim that many third generation homeowners experience the defect and deserve compensation.

The Wetzels are represented by Beth E. Terell, Adrienne D. McEntee, Eric R. Nusser, and Benjamin M. Drachler of Terrell Marshall Law Group PLLC, and by Catherine J. Fleming of Fleming Law Firm PLLC.

The CertainTeed Shingles Defect Class Action Lawsuit is Paula Wetzel, et al. v. CertainTeed Corporation, Case No. 2:16-cv-01160-RAJ, in the U.S. District Court Western District of Washington.

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74 thoughts onHomeowners Want CertainTeed Shingles Class Action Certified

  1. Daniel P ONeil says:

    I’m looking to join myself, as I had my roof replaced some 12-15 years ago with these very same shingles. Please tell me how.

  2. Dianne Walker says:

    I have Certainteed Landmark Weathered Wood 30 year shingles that were installed on my home in 2004. We had a recent storm and our adjuster examined the roof and told us the shingles failed. How do I file
    A claim with the company or join the class action lawsuit. We’re going to be out of pocket $20,000 and need some assistance.

  3. Carol Parkman says:

    I have a home in Montana with CertainTeed Landmark shingles that was built in 2005. I lost shingles during a severe storm about 2 months ago and had a contractor tell me the shingles have failed and have almost no sand left on them. I need a total roof replacement. A contractors bid came in at $20,000. I want to be added to this lawsuit as well.

  4. Frank j. Panetta says:

    My house was built in 2004 wIth certainteed landmark 30 shingles just found out i need to replace my whole roof about 22 squares of material, they went bad spider cracks and stones falling off shingles ,i had a roofing company cpne out and fix the vent pipe flange, thats how i found out i want the certainteed company to replace my roof because of faulty shingles they sold me when i bought my new home.

  5. Carol Lynne Cutright says:

    My roof was installed on my Oregon residence in 2006 with CertainTeed Landmark 30 year shingles & I am having the same issues as everyone else with big granular loss, leaving bare spots with only hairy white fiberglass all over the entire roof. My homeowner’s insurance company recently did a review of my home & sent me a letter informing me that I must replace the deteriorated shingles or be dropped from my insurance company. I have gotten numerous bids from roofing contractors & they all confirmed that I have complete shingle failure & must have my roof replaced. OUCH!! My shingles didn’t even last for 1/2 of the warranty period! I would definitely like to be added to this class action lawsuit.

  6. Chris says:

    How would a person join the class action suit?

  7. Jennie L Carter says:

    I have just found out I may need a new roof. In 2005 just 15 years ago I had my roof redone with CertainTeed Landmark 20 shingles. The shingles on the entire roof have overall deterioration including granular loss, and laminate separation. i, not knowing anything about roofing probably wouldn’t have noticed it until I went out one day and a section had come off of the house. The contractor says I should file a claim with CertainTeed. I would appreciate any suggestions or comments as to if it is even worth my time.

    1. Jennie L Carter says:

      Sorry that should have been Landmark 30 shingles not 20

  8. Eric says:

    My roof was loosing granulars from day one. I unfortunately paid extra to upgrade to the landmark shingle. Wow what a mistake that was. My Gutter is always filled so much that it makes it out to the street. At times I can fill a 5 gal bucket cleaning my gutters. I Was told it was normal by roofers and insurance adjuster. Now 12 years later it needs replaced. Certainteed has admitted that they are defective and has offered $1265 for a 52 square roof that the materials cost $3890 12 years ago when shingles were $50/sq. I hope a class action lawsuit is coming soon Thanks

    1. frances pinkston says:

      is your 5 gallon bucket filled with tiny granules from the shingles?

  9. Joette M. Jouglard says:

    I just found out that the reason my roof now needs to be replaced is because the builder use CertainTeed Landmark 30 year shingles in 2006. I am the 2nd owner.
    What I don’t know is do I first try to get compensation from the warranty or is it better to join the class action suit? I can’t wait too long before proceeding with a new roof. I already have damages and leaks.

  10. Crystal says:

    Live in Canada. Just realized I have major granule loss and weird hairy white spots on our 13 year old Certainteed roof installed on brand new home in 2006.

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