Emily Sortor  |  August 20, 2018

Category: Consumer News

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Homeowners have requested Class certification in a lawsuit claiming that CertainTeed shingles are defective and the company does not compensate many consumers for problems they experience with the products.

Last week, homeowners Paula and Joel Wetzel requested Class certification arguing that they and at least 1,000 other consumers have been financially injured by CertainTeed.

They seek to represent people who own homes in Washington that are fitted with CertainTeed Landmark 30 shingles that were made in Portland, Ore., between Jan. 1, 2004 and June 30, 2007.

The homeowners claim that the company makes defective asphalt shingles, and when consumers experience problems with the products, does not honor warranty claims.

Allegedly, the shingles’ warranty only covers first and second generation homeowners, leaving other homeowners to cover the damage from defective shingles.

The CertainTeed class action says the Wetzels had to spend more than $13,000 to repair the roof on a their home that was made in 2006.

Allegedly, the shingles on the roof failed prematurely. The Wetzels claim that their home was fitted with CertainTeed Landmark 30 shingles, which are advertised to last 30 years.

The CertainTeed shingles class action says the Wetzels chose their home because they did not want to spend time and money on extensive repairs, but were forced to do so much sooner than anticipated because their shingles began to fall apart.

They claim that as is the case in most asphalt shingles, their shingles had asphalt granules embedded in the surface. Allegedly, these granules are supposed to function to protect the shingles from weather conditions including ultraviolet light, and when the granules loosen, the shingles degrade much faster than they should, can cause the roof to leak, and can then require  the shingles to be replaced.

Allegedly, the granules in the Wetzels’ roof loosened and fell off, clogging their gutters and decreasing the functionality of the shingles.

The CertainTeed class action lawsuit claims that around the same time, the Wetzels noticed that many of their neighbors were experiencing the same problem, and that the neighbors had their roofs replaced with CertainTeed Landmark 30 shingles around the same time.

CertainTeed, the company that makes the shingles in question, is a subsidiary of Compagnie de Saint-Gobain SA, a construction materials manufacturer based in Paris.

CertainFeed has admitted that Landmark 30 shingles produced in Portland between 2004 and 2007 possess a manufacturing defect that causes the granules to loosen and fall off quickly, well before the advertised 30-year mark.

The CertainTeed roof shingles defect class action lawsuit claims that though the company acknowledged the problem, investigated the issue around 2013, and changed its manufacturing protocol to prevent the problem from recurring in future shingles, the company did not honor the warranty of customers who had purchased the affected shingles made between 2004 and 2007.

Allegedly, this is because the company’s warranty only covers the original homeowner who had the shingles installed, and the homeowner after them. Any “third generation” homeowners or later are not covered by the warranty.

However, the Wetzels claim that many third generation homeowners experience the defect and deserve compensation.

The Wetzels are represented by Beth E. Terell, Adrienne D. McEntee, Eric R. Nusser, and Benjamin M. Drachler of Terrell Marshall Law Group PLLC, and by Catherine J. Fleming of Fleming Law Firm PLLC.

The CertainTeed Shingles Defect Class Action Lawsuit is Paula Wetzel, et al. v. CertainTeed Corporation, Case No. 2:16-cv-01160-RAJ, in the U.S. District Court Western District of Washington.

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74 thoughts onHomeowners Want CertainTeed Shingles Class Action Certified

  1. Natalie says:

    I too have faulting shingles installed by CertainTeed in 2006. Many of my neighbors have had there roofs replaced. I was approached by the roofing company replacing these roofs. They have been very helpful advising me on the steps I needed to take to file my own claim. I submitted my claim to CertainTeed and was denied, they referenced the original Warranty. I then contacted one of the attorneys handling this lawsuit and was no help. Telling me they didn’t represent me. Extremely frustrated! Looking for advise, this is just not right!

  2. cyndi kendall says:

    House built 2006… no granules left on shingles… sent in shingle and pictures to certainteed… they responded with offer of $150 per sq ($4,500) Roof will cost over $24,000 to replace… refused offer…. now what?

  3. Marilyn Daley says:

    We are having the same issues with our Landmark 30 shingles. Our house was built in 2002/2003. CertanTeed wants to give us $706.80 back on this 30 year shingle where the granules are coming off. It will cost me $20K to get a new roof. It is 4,000 square feet. I think I should be compensated better than that for a 30 year shingle that is now 16 years old. This started happening like 5 years ago. We thought we had hail damage, but those claims were turned down. We were told we had defective shingles and CertainTeed confirmed that. I feel like I have no re-course and I know I don’t have money for a new roof.

    1. Karen Chandra says:

      I have the same issue. Is there anything being done on this as of 9/7/21?

  4. joseph ferguson says:

    second owner of the home, been there 8 years, roof 11 years old, looks horrible. was getting a bid to replace the roof when we discovered this lawsuit last week. Independence shingles, with a 30 year warranty. driveway and street covered in granuals. will cost $25000 to replace the roof.

  5. Betty Montano says:

    Same issue here, upgraded architectural shingles with 30 year warranty installed in June 2006. Selling home and two roofing specialists have advised that the roof needs to be replaced. Say whaaaaat???? Could kill home sale deal unless I escrow the amount for a new roof. I am the original homeowner but seems they are unwilling to do anything from what I am reading. Sending in claim form this week.

  6. Kimberlee Aug says:

    We have an 8 year roof…30 year Certainteed shingles with piles of shingle gravel in the downspouts and bare spots all over the roof. We are second owners and live in Northern Illinois. Certainties only offered $2000 toward the reshuffle job. Seems like they would be liable for more than that…but I guess it’s better than nothing?

  7. Eileen mckillop says:

    Class certification was denied snd no appeal filed. Ridiculous lawsuit.

  8. Marten Lettinga says:

    The CertainTeed 30 year shingles have lost nearly all its gravel with gravel build-up in the gutters every year since the five years that we have lived in the house in Kamloops BC Canada. We are the third owner. I contacted the first owner who had the roof done in 2008. The roofing company sent me a copy of the original receipt and they inspected the roof. They agree that the product has failed miserably. I contacted CertainTeed by phone but they declined to do anything at all. I then posted on their website that I am considering legal action and very negative online reviews. They phoned me back and again gave me the same line. I don’t have a large house. It might cost $6000 to replace. If they met me half-way, I would be satisfied. I suppose they don’t mind a whole bunch of bad reviews and a potential law-suit. I will never buy any of their product again especially if I have to redo the roof on my own dime to get it ready for re-sale in a couple of years.

  9. Tammy says:

    Our house was build in 2006, and we are seeing the same issue. Most of our shingles are completely bare. We need a new roof already. Just filed a claim with CertainTeed. Interested in any Class Action against this.

  10. Duane Ridding says:

    We noticed our roof was failings porox 3-4 years ago and just now have started a claim with CertainTeed. Just today 03-05-2019 I sent in the last piece of info they asked for. I am an original owner of the house, shingles installed approx 01-2005. I wish I had seen this before I submitted but if there is a class action moving forward I won’t accept their offer. We have 29 other houses with the same roof and time – new construction- about 17 are original owners still. My house is 3500 sq ft so it will be an expensive roof replacement.

    1. Bo Cline says:

      If anybody is in the nw United States. I’m platinum preferred contracts for Owens cornings roofing life time warranty’s and always back them. -Bo Hph

    2. Michele Rioux says:

      same problem. sent in samples. certainteed denied, 10 yrs. old but has been leaking for several years. shingles were discontinued years ago. 30 yr. warranty. granuals loaded in gutters as well as yard under downpouts. pd. 18,000 for roof including labor-large 3300 sq. foot roof.

      very angry-looking to join class action suit

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