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The manufacturer of Cuisinart food processors is facing a class action lawsuit that alleges the company failed to produce replacement chopping blades as part of a recall effort.
Plaintiff Ellen Chepiga says the Conair Corporation has denied consumers full use of their machines because it has yet to send replacement blades after a December 2016 recall notice.
According to the class action, in December Conair notified 8 million Cuisinart food processor owners that they needed to stop using their blades. According to a Washington Post article, the blades can crack into small pieces into the food and cause injuries.
The plaintiff says that in response to the recall she registered for a new blade online in December of last year. However, Chepiga alleges that Conair has since notified food processor owners that replacement blades will not likely be sent until mid-2017.
The plaintiff points out in her class action lawsuit that Cuisinart owners were forced to cook their holiday meals without the use of their food processors and now face additional delays.
According to the class action, Conair in conjunction with the U.S. Consumer Product Safety Commission issued the recall in response to reports that the riveted blades of Cuisinart food processors were cracking and shards were being found in foods being chopped.
The complaint notes that the recall affects 22 models of Cuisinart food processors sold between 1996 and 2015 including: CFP-9, CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC2014, DLC-3011, DLC-2014, EV-7, EV-10, EV-11, EV-14, KFP-7, and MP-14.
According to the complaint, food processor owners eagerly awaiting replacement blades were dismayed by an email sent by Conair in early February notifying customers of a delay. Conair included a free electronic cookbook in the email that, ironically, included recipes that required food to be chopped, says the plaintiff. Further compounding disappointment, Conair allegedly sent another email several days later indicating that replacement blades could not be shipped until mid-June.
“During this time, Defendant continued to sell new food processors with chopping blades not subject to the recall. Defendant decided to prioritize its own profits by selling the new chopping blades instead of providing them to their loyal customers subject to the recall,” alleges the plaintiff.
“Had consumers known that they would have lost the use of the key chopping functionality of their food processor without advance warning, for an extended period, and spanning the December and January holiday season, consumers would have paid less for Defendant’s Cuisinart food processors,” the Cuisinart class action states.
The plaintiff seeks to represent Cuisinart food processor owners whose machines were covered by the December recall. She is seeking damages for the loss of use of the machine as well as lost value along with attorneys’ fees and costs.
Chepiga is represented by John D. Radice and April D. Lambert of the Radice Law Firm PC.
The Cuisinart Blade Recall Class Action Lawsuit is Chepiga v. Conair Corporation, Case No. 3:17-cv-01090-BRM-LHG, in the U.S. District Court for the District of New Jersey.
UPDATE: February 2018, the Cuisinart food processor blade recall class action settlement is now open. Click here to file a claim.
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93 thoughts onCuisinart Class Action Filed Over Massive Blade Recall
I used mine to chop up my diamonds and there were all kinds of metal chunks in it wtf???? I want a red rider BB gun with a scope and a thing that tells time for compensation!
I received one as a wedding gift in 2000 & would like to be included. Unsure of process, I didn’t even know there was a recall on the blade.
got my blade today and the machine works fine again i used my old fashiond blender in the meanwhile or my juicer ,to day is march 7.this is not the end of the world what you people did before there was a machine like this?
I submitted info when the recall came out todate I have heard nothing else after I got the blade will be replaced lol
STFU
I have never received a notice about the blades. Please forward information so I can join the Class Action. I have this problem with another Cuisinart product and miss out on the recall.
Peg Cuddy
34 Smiths Farm Lane
Portland, Me 04103
Oh for christsake….
“The plaintiff points out in her class action lawsuit that Cuisinart owners were forced to cook their holiday meals without the use of their food processors and now face additional delays”
Are people really this freaking stupid in this country? God for bid a holiday meal had to be prepared without a food processor. I don’t know how meals were prepared a few decades ago!! Get a life people
I have received an email saying my blade would be delayed here it is
Trouble viewing this email? Read it online
February 4, 2017
Dear Customer,
Thank you so much for your ongoing patience as we work to get replacement blades to all our customers. At this time, we have received an overwhelming response to the recall notice and have had to place several large orders for additional blades to be able to meet demand. Our blades are fabricated using precise manufacturing processes, which of course means, that they take some time to produce. We are producing new blades as rapidly as possible to meet the enormous demand resulting from this replacement program.
In the interim, we want to keep you advised of the status of your Cuisinart replacement blade. We estimate that your blade could be shipped any time between 2/20/2017-5/8/2017.
We are doing everything possible to improve the delivery time of your blade. When it is about to be shipped, we will send you an email so you can anticipate when it will arrive to the address you indicated on your replacement blade registration. In the meantime, you are able to use all other cutting implements and accessories that may have come with your Cuisinart food processor.
As a token of our gratitude and appreciation of your ongoing patience, please download this interactive recipe book for your use. We put this book together exclusively for those consumers impacted by the recall.
Cuisinart strives to provide you with the best service possible and if you have any questions or concerns please contact us via our email address: Cuisinart_Cserve@conair.com
Thank you again for your patience and we apologize for any inconvenience this may cause.
Cuisinart
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I would like to join the class action. I submitted my info to visionary in December and as of today have not received my replacement blade. Very much an inconvenience
My husband and I are also owners of a Cuisinart whose blade has been recalled. We submitted a claim to the company and we also received both emails from them, one dated 2/4/17 and one dated 2/17/17. We may want to join the lawsuit.
Why are you posting here that you want to join the lawsuit? If you got to emails from the company then you already know what you do. If you haven’t received those emails then you are just like everyone else, here to scam another company out of money!! Let me put a damper on your parade, even if you join the lawsuit all you would get would be a blade and not money like you were hoping. This is why us on as consumers pay so much for products because of all the dishonest frivolous lawsuits out to get money for nothing
I have not heard a word in any recall until now! I have used it and am not happy since any appliance I purchase I always register with the maker! Not cool..
You are an ignorant Troll . Must takes a lot of courage for you to wake up every day just to belittle others; little Boy/Big man ( little Girl/ Big woman). Grow up!!