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The manufacturer of Cuisinart food processors is facing a class action lawsuit that alleges the company failed to produce replacement chopping blades as part of a recall effort.
Plaintiff Ellen Chepiga says the Conair Corporation has denied consumers full use of their machines because it has yet to send replacement blades after a December 2016 recall notice.
According to the class action, in December Conair notified 8 million Cuisinart food processor owners that they needed to stop using their blades. According to a Washington Post article, the blades can crack into small pieces into the food and cause injuries.
The plaintiff says that in response to the recall she registered for a new blade online in December of last year. However, Chepiga alleges that Conair has since notified food processor owners that replacement blades will not likely be sent until mid-2017.
The plaintiff points out in her class action lawsuit that Cuisinart owners were forced to cook their holiday meals without the use of their food processors and now face additional delays.
According to the class action, Conair in conjunction with the U.S. Consumer Product Safety Commission issued the recall in response to reports that the riveted blades of Cuisinart food processors were cracking and shards were being found in foods being chopped.
The complaint notes that the recall affects 22 models of Cuisinart food processors sold between 1996 and 2015 including: CFP-9, CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC2014, DLC-3011, DLC-2014, EV-7, EV-10, EV-11, EV-14, KFP-7, and MP-14.
According to the complaint, food processor owners eagerly awaiting replacement blades were dismayed by an email sent by Conair in early February notifying customers of a delay. Conair included a free electronic cookbook in the email that, ironically, included recipes that required food to be chopped, says the plaintiff. Further compounding disappointment, Conair allegedly sent another email several days later indicating that replacement blades could not be shipped until mid-June.
“During this time, Defendant continued to sell new food processors with chopping blades not subject to the recall. Defendant decided to prioritize its own profits by selling the new chopping blades instead of providing them to their loyal customers subject to the recall,” alleges the plaintiff.
“Had consumers known that they would have lost the use of the key chopping functionality of their food processor without advance warning, for an extended period, and spanning the December and January holiday season, consumers would have paid less for Defendant’s Cuisinart food processors,” the Cuisinart class action states.
The plaintiff seeks to represent Cuisinart food processor owners whose machines were covered by the December recall. She is seeking damages for the loss of use of the machine as well as lost value along with attorneys’ fees and costs.
Chepiga is represented by John D. Radice and April D. Lambert of the Radice Law Firm PC.
The Cuisinart Blade Recall Class Action Lawsuit is Chepiga v. Conair Corporation, Case No. 3:17-cv-01090-BRM-LHG, in the U.S. District Court for the District of New Jersey.
UPDATE: February 2018, the Cuisinart food processor blade recall class action settlement is now open. Click here to file a claim.
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93 thoughts onCuisinart Class Action Filed Over Massive Blade Recall
I havent received my replacement blade. very upsetting as I had to get another food processor to do holiday baking. I paid good money for mine and not able to use it
Oh my god are you serious? You had to cook a holiday meal without a processor just like the article states? I don’t know how people cook holiday meals before processors were invented.., Get real you fool
I too would like to be included in the lawsuit. I have been waiting so patiently for my blade to arrive and have yet to receive it. Thank you.
Can I be included in this lawsuit ?
Sure, first you need to go buy a food processor join in on the scam… and second you need to buy a brain if you are that lane to have to ask to be included… give it up, there is not money involved in this one
Sure, first things first, go out and buy yourself a processor in order to scam this company with your frivolous lawsuit
Submitted my claim sometime last summer, as I recall. Replacement blade arrived in January of this year. Sorry that others are having a different experience, but I cannot join this lawsuit.
I purchased this but I am not sure I sent in that card so they probably don’t know that I am a customer how can I submit a claim I don’t use this often but now that I know there are issues I won’t use at all I don’t need someone I am feeding to get a piece of the blade in their food this is ridiculous
This is ridiculous and extremely hazardous! Can I be included?
My Cuisinart food processor was purchased to “mush” food for my Mother, who was enduring Alzheimer’s and needed her food pureed.
Became aware of the recall in December of 2016 and finally managed to make contact with Cuisinart for the rebate form, using their website, on January 13, 2017. Phone number always busy and their online website was overloaded, not responding.
Received two emails regarding delay with cookbook pacifier. Second email states, “We estimate that your blade could be shipped any time between 6/1/2017-7/15/2017.”
Am now the owner of a Cuisinart paper weight.
I received the update and then the new blade a few weeks later. All told it took about 6 months to get the blade. Considering they needed to replace 8 million blades I did not feel put out. I will not take part in this lawsuit.
I just found out about the recall. How do I request new blades? Can I be included in lawsuit?
Who the heII are you talking to? A blog?
Could you include me in this lawsuit Cuisinart blade recall
Who the heII are you talking to