Casper Sleep Class Action Says Website is Wiretapping Customers

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A Casper Sleep class action lawsuit alleges that the mattress store illegally collects information on their website by using wiretaps.

Plaintiff Paul Good says that the company has installed a program to collect keystrokes from users who visit their website and try to shop for a mattress.

The Casper Sleep class action lawsuit argues that by using such information for their own purposes the company is violating the California Invasion of Privacy Act.

The Casper Sleep class action lawsuit says that Good visited the website in November 2017 for the purpose of purchasing a mattress. He claims that he chose not to purchase anything during that visit, but that his activity was collected and recorded.

In particular, Good says that his mouse clicks, keystrokes, and other communications were collected in real time by Casper Sleep and disclosed to another company, NaviStone.

The Casper Sleep class action lawsuit says that the computer code on Casper.com is what enables the company to track the behavior of visitors to the site.

The Casper.com class action lawsuit says that the company is illegally gathering this information and violating the privacy of users without their knowledge while they shop online.

Good argues in his Casper Sleep class action lawsuit that he did not know that his mouse clicks, keystrokes, and other forms of electronic communications were being captured at the time he visited the website.

He also claims that he did not give permission for such data to be shared with a third party at the time he visited the website.

The plaintiff argues in his Casper Sleep class action lawsuit that Casper intentionally used this computer coded made by NaviStone to intercept information from visitors that could be personally identifying.

The Casper Sleep customer tracking class action lawsuit says that this violation of privacy not only directly affected the plaintiff but could be impacting all consumers who visit this website.

Good says that although he never purchased anything from the website, that during each visit he made to the online store, his device was illegally scanned by the defendants for files that could be used to identify him and then this information was sent to NaviStone without his permission.

The plaintiff seeks to represent Class Members who had their electronic communications intercepted through the use of NaviStone’s wiretaps installed on Casper.com and never consented to this kind of behavior.

Good’s class action lawsuit against Casper Sleep seeks a jury trial and judgment for damages, injunctive and monetary relief, expense and costs of the suit and attorney’s fees, prejudgment interest, and more.

The proposed Class is represented by L. Timothy Fisher, Joel D. Smith, Frederick J. Klorczyk III, and Scott A. Bursor of Bursor & Fisher PA.

The Casper Sleep Online Customer Tracking Class Action Lawsuit is Paul Good v. Casper Sleep Inc. and NaviStone Inc., Case No. 2:18-cv-02847-KJM-KJN, in the U.S. District Court for the Eastern District of California.