Abraham Jewett  |  November 1, 2021

Category: Appliances

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at&t, directv, and class action
(Photo Credit: Michael Vi/Shutterstock)

AT&T DirecTV Now Class Action Lawsuit Overview: 

  • Who: The Ninth Circuit revived a class action lawsuit lodged against AT&T. 
  • Why: The plaintiff claimed AT&T broke several California laws by charging unknowing customers for its DirectTV Now streaming service. 
  • Where: The class action lawsuit was originally filed in California federal court. 

AT&T will face revived class action claims that it charges its customers for DirecTV Now streaming service without their permission under a recent ruling issued by a panel of Ninth Circuit judges.

The panel disagreed with the lower courts assertion that arbitration for the class action lawsuit was unenforceable under California law. 

Lead plaintiff David Cotrell argues AT&T violated several California laws — including the California Unfair Competition Law — by charging customers for DirecTV Now streaming service without their knowledge or consent.

Cotrell is asking that AT&T inform and stop charging unknowing and nonconsenting customers for its streaming service, and to account for all the money the company received from doing so.

The Ninth Circuit said that, since the relief would only affect AT&T customers, it would not be considered public and is allowed. 

The lower court had pointed to legal precedent in determining AT&T’s arbitration agreement with consumers kept them from being able to seek public injunctive relief.

AT&T Class Action Green Lit Using Comcast Ruling

The Ninth Circuit cited a similar case — Hodges v. Comcast Cable Communications — while ruling instead that seeking relief was acceptable so long as it was just for AT&T consumers and not all members of the general public. 

“The district court determined that Cotrell sought public injunctive relief, so it declined to compel arbitration,” the panel said. “Whatever we might think of that conclusion if we were to make our own assessment of California law, it is foreclosed by our intervening decision in Hodges.”

Hodges had asked that Comcast not be allowed to use customers’ viewing preferences to create targeted ads, and, since the relief would only affect Comcast customers, the Ninth Circuit determined it did not trigger a California law which would block such relief. 

Earlier this year, a Florida man lodged a class action accusing AT&T of offering Reward Cards worth up to $400 to consumers who switch to its services, but then never sending the cards or sending them so close to their expiration date that they become unusable.

Did AT&T charge you for its DirectTV Now streaming service without your knowledge or consent? Let us know in the comments! 

The plaintiff is represented by Jeffrey Lewis, Benjamin Blystad Gould and Maxwell Holt Goins of Keller Rohrback LLP. 

The AT&T DirecTV Now Class Action Lawsuit is Cottrell. v. AT&T Inc., et al., Case No. 3:19-cv-07672, in the U.S. District Court for the Northern District of California.


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662 thoughts onAT&T Must Face Class Action Over DirecTV Streaming Charges, Ninth Circuit Rules

  1. chris says:

    I was switched to directv without my knowledge or permission, and am currently unable to suspend my account as was an advertised feature for at&t, but directv refuses to honor suspensions and have me still in contract. This doesn’t seem right.

  2. Benjamin Johnson says:

    Add Me

  3. Weiqing Gilquist says:

    Please add me too.

  4. Debbie Fennell says:

    Please add me! Was forced upgrade! More $. & removing channels constantly! $$$$ ridiculous!

  5. David Richardson says:

    I just learned that I’ve been charged for NFL Sunday Select for at least two years of service ($300 each). AT&T will do nothing about it because I have not analyzed my bills enough and complained about this sooner. I never watch football, and never would have ordered this.

  6. Mark R Cottrell says:

    I live in Iowa. Directv added Showtime to my account for free for three months and then after the third month, starting charging me for it. I did not know it was added for free and I certainly did not request it to be added to my account. I don’t even know what channel Showtime is on. This has now happened twice. I had to call them today (1/27/22) to again take it off my bill. This happened for the first time about a year ago. Took over 20 minutes to get that accomplished today. They did remove it and credit me back the charge. What they are doing is certainly illegal. I would be interested in joining a class action suit against them. It appears they knowingly are doing this since it has happened to me twice. In visiting with them today, I did ask that they document my account accordingly. My account is on autopay and since my bill went up, I looked at the particulars to determine why and found the Showtime that was added.

  7. Rudy Martinez says:

    Add me.

  8. Robert Smith says:

    I was switched from ATT TV service to DirecTV in July, 2021 without my knowledge. DirecTV was incredibly bad service with buffering/outage issues so I cancelled ATT only to find out DirecTV charged me 246.56 for 18 months contract.

  9. Rick says:

    Dtv stream sucks so bad they should have a class action lawsuit just for that since they are the only steaming provider for Ballys in my area ….. buffering issues are so incredibly bad and the Only app I have with buffering issues

  10. Vanessa Bennett says:

    add me please

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