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American Honda Motor Co. Inc. has reached a class action settlement including $1.4 million for attorneys’ fees with customers alleging that the automaker hid that its CR-V had a defective door lock mechanism so it wouldn’t have to cover the repair costs.
The Honda CR-V settlement agreement was reached on Sept. 19. and the motion for approval was filed in a New Jersey federal court on Wednesday.
The Honda CR-V class action settlement agreement includes an extension of Honda’s three-year warranty to six years from when the Honda CR-V was purchased or six months from when the settlement agreement receives final approval “with respect to the allegedly defective door lock actuators.”
This extension will allow Class Members to have “their door lock actuators repaired at an Authorized Honda Dealer at no charge.”
For Class Members who have already paid to have their door lock actuators repaired, they will be reimbursed by Honda, “and for any such repairs completed within seven days after notice is sent to the Settlement Class.”
In addition, “Honda has agreed to replace the front driver’s-side door lock actuator on Settlement Class Vehicles at no charge — even if the actuator has never malfunctioned.”
Honda has also agreed to pay up to $1.4 million in attorneys’ fees as well as $1,500 to the three Class representatives.
The Honda CR-V class action lawsuit was filed in January 2013 by plaintiffs Kevin Davitt, Scott Carter and Mark Tudyk, who are from New Jersey, California, and Florida. It was filed after an extensive investigation was conducted into the allegedly faulty door lock systems.
The plaintiffs alleged that the actuator, which is part of the door lock system, is defective and that Honda knew about the defect in CR-V models in years 2007 through 2011, but kept this information from Honda CR-V owners and lesses so the automaker would not have to cover the repair under the three-year warranty.
Davitt, Carter and Tudyk allege that the door lock does not lock or unlock properly when the door is locked with either the switch inside the vehicle or with the button on the key fob.
“The Settlement Agreement contains a robust notice plan, which will be paid for and administered by Honda,” the Honda Class action settlement agreement states.
“Specifically, Honda will provide monthly reports to Class Counsel about the number of claimants, number of claims accepted, number of claims rejected, and amounts of claims submitted,” it adds.
The notification process will include direct mail, a dedicated website with all necessary forms and documents, and a toll-free number Class Members can call “with live operators to field questions.”
More information about how to file a claim for the Honda CR-V class action settlement was not immediately available. Keep checking TopClassActions.com or sign up for our free newsletter for the latest updates. You can also mark this article as a “Favorite” using your free Top Class Actions account to receive automatic notifications when this article is updated.
The plaintiffs are represented by Joseph G. Sauder, Matthew D. Schelkopf and Benjamin F. Johns of Chimicles & Tikellis LLP and Jonathan W. Cuneo and William H. Anderson of Cuneo Gilbert & LaDuca LLP.
The Honda CR-V Class Action Lawsuit is Kevin Davitt, et al. v. America Inc., et al., Case No. 2:13-cv-00381, in the U.S. District Court for the District of New Jersey.
UPDATE: Claim Forms for the Honda CR-V defective door lock class action settlement are now available! Click here for detailed instructions on how to file a claim.
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58 thoughts onHonda CR-V Class Action Settlement Reached over Defective Door Locks
To whom it may concern,
Is the class action lawsuit also for Canadian vehicles? My 2008 crv has just started doing the door actuator problem of locking and unlocking while driving. I have just came back from Honda and they basically lie to my face and tell me it was done. Then they show me the grand total labor time was 0.3 hours to do 4 actuators. In that time you cannot even take the door apart, let alone change even 1 out of 4 actuators. Now the costs would be almost $1000 to fix. Just in parts alone it’s nearly $600 plus labor. I’m wondering if something can be done??
My 2011 drivers door wont unlock. I am taking it to the dealer tomorrow. I will have to paid for my repair out of pocket, will Honda reimburse me ?
I also have a 2003. A mechanic checked out everything, and it’s great, low mileage etc. A few months in my key started sticking in the driver’s door key too, now it’s sticking in the ignition. They want $300+ for each locking mechanism!! Once I started looking online I see many people have gone through this. Honda needs to issue a recall on these faulty locks and ignition mechanisms for 2002 and up!
I have a 2003 CRV with 150,000 miles and the same exact thing. The drivers side lock stopped working with the fob, wasn’t the battery. Had to lock and unlock with the key for a few weeks and then this week the key would not go in. It works fine on the passenger side and rear. It’s in the shop now for over $300 that I just don’t have.
2001 Honda CRV too!
I am having a problem with the rear hatch door lock similar to what I’d described, except that I have a 2014 CRV. The dealership I purchased the vehicle from are of no help whatsoever. I called Honda corporate today and am waiting for a call back. Does anyone out there with a 2014 CRV have this problem?
Having a problem with my 2014 crv rear door. Take it to the dealer but it is sticking.
I started having a problem with my 2014 crv. The doors would just lock themselves and when i tried to unlock them, then would they wouldn’t unlock right away. I would pres the key button about 4 to 5 times before they would unlock. The locks appeared to be weak, not the loud sound that they always make.
Jose
Yes we do & we took it back to Honda they kept our car 4 days 2 days later same thing happening again, latch gets stuck & the door will not close
We are having a problem with our 2013 CR-V EX-L. Seems to be driver’s door. I changed the settings such that the doors now do not automatically lock and unlock. That is keeping it from “chattering”. I do want to get the actuator replaced – hopefully by Honda for free.
My 2014 is also doing this. So frustrating. They want $400 to fix it.?
My 2014 CR-V EX just started locking and unlocking repeatedly. Because headlights flash and dome light comes on, I’m concerned that this will kill the battery. Is this the kind of thing you’re experiencing with the actuator problems?
Yes I am having problems with my 2014 CRV the passenger door front and back and hatchback will not unlock or lock with the key or remote control has anyone been able to get this fixed by the dealership or am I just going to have to pay for it myself
My 2008 honda crv started having doorlock issues AFTER the extended warranty had expired. They wont replace it and its tough luck. They gave me a discount, but its a DEFECT. I dont think that makes it even at all. I owned 3 hondas. This will be my last. Maybe time to buy a toyota next time.
Hola. En diciembre del 2015 acudí a una Concesionaria Honda a realizarle el servicio a mi CRV 2007. El asesor me comentó de la Campaña del boletín de servicio 14-083 que se refiere al remplazo sin costo del actuador delantero izquierdo de la puerta. Le comenté que mi CRV no tenía problema, pero él me comentó que se tenía que remplazar pues había salido con defecto. Se le cambio. En febrero del 2016 regrese al Concesionario a servicio. Y el asesor me comentó que el actuador delantero derecho y trasero derecho se tenían que remplazar, pues ya no funcionan y que el costo de c/u incluyendo la mano de obra es de $3,000 Me parece ilógico totalmente, que el único que salió con defecto es el delantero derecho. Que coraje tengo! Ahora me queda esperar que salga(n) otro(s) boletín(es) de Campaña, para que me remplacen sin costo los actuadores defectuosos. Esto deja mucho que decir de la marca Honda, que siempre fue para mí excelente. Vivo en México CDMX Saludos
Buenas tardes. Alguien me podria informar en que consisten los boletines 15-902 y 15-800 Honda CRV 2007. En espera de su respuesta. Saludos.
Perdón. Delantero Izquierdo.
So I took my 2008 CRV to the dealer (recall) get have doors actuators replace in April 2015. Now the lock that was replaced went out again in August. 5 months later. I called the dealer and they said my warranty expired sometime in June. Im so disappointed in Honda. What are we supposed to do replace our actuators once or twice a year?! I guess cars aren’t what they used to be….goodbye Honda family!
With all the reports of this problem on the web, why was this settlement not extended back to the 2002, 03, etc years? I have a 2003 and after stumbling across all this on the web last night, called my dealer today. They know nothing (of course). So I called American Honda and after explaining the situation, was told that this mechanism was only covered for 3 yrs. I bought this CRV in Jan 2007. so by those calcs, I bought it with no warranty. OK, but the locks were all still working at that time. The last few months I began having problems getting the key to turn in the lock, then it did not always want to go in the lock, now it wont go in at all. Leonard at American Honda thanked me for being part of the Honda family and told me it is too far out of warranty for them to do anything to help me. I owned a Accord for 15 yrs before buying the CRV (should have kept it!). Never really been happy with the CRV, but now I know I wont be in the Honda family very long. Going to try reporting the problem to the State of CT to see if there is anything they can do to help. Seems to me someone should be able to, especially if Honda knew they had defective or sub-par parts being used in their vehicles. Wish me luck.
Link goes to Electrolux.. Pls get it fixed so we can begin entering our info!!