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A nationwide class action lawsuit claiming Google tricked consumers into pre-ordering subscriptions to Stadia to act as beta testers for the new platform will now be heard in a New York federal court.
Lead plaintiff, Jacqueline Shepherd, filed the lawsuit in Queens state court in October of last year accusing the internet giant of making deceptive and exaggerated statements about Stadia’s display quality to get gamers to pre-order subscriptions. But, gamers quickly figured out that the platform wasn’t all it was cracked up to be.
“Shortly after Plaintiff purchased Google Stadia’s Premiere Edition, media reports began to surface claiming that Google is exaggerating the streaming quality and display resolution of Google Stadia’s service, and that many of the games offered by Google did not have the 4k resolution advertised by Google,” the lawsuit stated.
Stadia is Google’s much-anticipated video game subscription service, launched in 2019. Unlike other popular gaming systems, such as Xbox or PlayStation, Stadia does not require a console, explains the complaint. Stadia allows users to stream games from the internet to multiple screens, including their television, laptop, tablet, or smartphone.
Indeed, the plaintiff and other consumers eagerly awaited the launch of Google’s video game streaming service. The company allegedly sold out of one pre-order package called the “Stadia Founder’s Edition,” which included the subscription, along with programs and a controller, that was priced at $129. The company then offered another “Premier Edition” package with the same price, along with a “Pro” package.
The class action lawsuit claimed that, in response to an outpouring of subscriber complaints about the Stadia gaming platform, Google offered a mere $10 coupon toward future game purchases. The plaintiff asserts that Google deliberately misled her and other consumers in order to drive subscription orders before the platform was launched and treating them like beta testers.
In addition to Google, the class action lawsuit names two video game developers and claims that the companies drove up pre-orders of subscriptions to Stadia by making misleading statements about what the service would be able to offer.
The class action lawsuit seeks to represent consumers who pre-ordered Stadia subscriptions.
Did you purchase a Google Stadia subscription before the gaming system was launched? Tell us about your experience in the comment section below!
Lead plaintiff, Jaqueline Shepherd, and proposed Class Members are represented by James C. Kelly of The Law Office of James C. Kelly.
The Google Stadia Class Action Lawsuit is Shepherd v. Google LLC, et al., Case No. 21-cv-799, in the U.S. District Court Eastern District of New York.
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13 thoughts onGoogle Stadia Nationwide Class Action Lawsuit Moved to Federal Court
I was a Stadia Pre Sale with extra controllers
Add me ive been charged over a year without subbing to begin with then canceled it . Over a year later they are still stealing from me
add me