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Gannett newspaper renewal class action lawsuit overview:
- Who: Nichole Anderson filed a class action lawsuit against Gannett Co., Inc.
- Why: Anderson claims Gannett unlawfully renews newspaper subscriptions for consumers who have already canceled their subscription.
- Where: The class action lawsuit was filed in New Jersey federal court.
Gannett deceptively and unlawfully automatically renews the newspaper subscriptions of consumers who have already canceled their subscriptions, a new class action lawsuit alleges.
Plaintiff Nichole Anderson claims Gannett acts in a “fraudulent” and “unconscionable” manner by allegedly continuing to charge consumers for their subscriptions even if they are canceled before they are set to renew.
Anderson argues that Gannett breaches its contract with consumers by allegedly continuing to charge for newspaper subscriptions that have been canceled.
“Defendant routinely fails to honor consumers’ requests to stop their newspaper subscriptions from automatically renewing and instead, continues to charge them subscription fees without their authorization in breach of the express terms of its contract,” the Gannett class action states.
Gannett class action alleges breach of contract, unjust enrichment
Anderson’s subscription to the Courier News was automatically renewed despite her canceling the subscription and receiving confirmation that it was done, the Gannett class action states.
“As a result of Defendant’s fraudulent conduct, Plaintiff paid nearly $10.00 in unauthorized charges from Defendant,” according to the Gannett newspaper renewal lawsuit.
Anderson claims Gannett is guilty of unjust enrichment and breach of contract and in violation of the Electronic Fund Transfer Act and New Jersey’s Consumer Fraud Act.
She demands a jury trial and requests declaratory and injunctive relief along with an award of compensatory, statutory and punitive damages for herself and all class members.
Anderson wants to represent a nationwide class of consumers who continued to be charged for a Gannett-owned newspaper subscription despite already having canceled their subscription to that newspaper.
Additionally, she wants to represent a subclass of consumers who purchased a subscription to the Courier News and who were continued to be charged after they canceled their subscription.
In related news, last month, a judge ruled that a $6.7 million class action settlement between The Washington Post and consumers who say their subscriptions were unlawfully automatically renewed could move forward.
Have you been charged for a Gannett newspaper renewal subscription you already canceled? Let us know in the comments!
The plaintiff is represented by Rachel Edelsberg of Dapeer Law, P.A., and Sophia G. Gold and Jeffrey D. Kaliel of Kaliel Gold PLLC.
The Gannett class action lawsuit is Anderson v. Gannett Co., Inc., Case No. 3:22-cv-05088, in the U.S. District Court for the District of New Jersey.
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84 thoughts onGannett class action alleges newspapers auto-renewed subscriptions after customer cancellations
I was repeatedly billed on the auto renew feature by the Gainesville Sun.
I joined Packersnews when it had a free trial. I requested via it be cancelled at the end of the trial. It was not. They do not have a method to cancel online even though their FAQ says you can cancel via the account management. Emailed again a month later afer I was charged for a new month and still nothing. Called and did the phone request and they said i did not have an account. Got charged another month and used the “live chat” feature and supposedly it’s cancelled now.
I was repeatedly charged by Gannett for a Wicked Local subscription long after I called to cancel.
I’ve been billed repeatedly by the Bergen Record, a Gannett paper, even though I canceled my subscription long ago. How do I join the class action lawsuit?
I renewed subscription for 2 newspapers, was told (in October 2022) that it will be $1 for 6 months for each one; I authorized that amount be charged to cc. I now see on cc statement that I was charged $14.99 and $11.99 on Nov 2, 2022 and $14.99 and $11.99 on December 2, 2022. These are charges that were not authorized, and I’m disgusted with their customer service. Do we have serious fraud going on here?????
My mother had the same experience with the Tennessean. Her monthly subscription is $37. Charges ranging between $45 – $82 were deducted from her checking account for over nine months until I called to cancel in October 2022. They assured me they “fixed the error” and starting in November, $37 would be deducted. November charge was $70.00. I called and canceled again. As I see it, this action also constitutes Elder Abuse. Thankfully I am my mother’s conservator and will protect her assets. But what of the 85% of the print market that consists of the elderly who are 70+ years? Something needs to be done.
My subscription was cancelled last month but they charge me 20 dollars anyway
Cancelled in February, started up again in August. For Newspapers.com. $14.99 a month. Please add
I’ve never signed up for any newspaper and yet I see a charge for $9.99 and a telephone number of
888–871–0686. Please include me in any suit
I too cancelled months ago, and just today realized they have continued to charge my card monthly ever since while reviewing my credit card transaction history.
Please include me in the action against Gannett.