Ford Explorer recall overview:
- Who: Ford Motor Co. is recalling nearly 1.9 million of its 2011-2019 Explorer vehicles.
- Why: A retention clip on the vehicles’ A-pillar trim can detach and fall off the vehicle.
- Where: The Ford Explorer recall is valid across the United States.
Ford Motor Co. has issued a recall of nearly 1.9 million of its 2011-2019 Explorer vehicles due to a retention clip issue that can lead to windshield trim falling off the vehicle.
If the trim falls off a vehicle, it can become a road hazard and increase the risk of a crash, the Explorer recall safety report says.
The attachment clips for the trim, which runs along the right and left side of the windshield, were either loose, missing or detached because they were not properly assembled or repaired, the Ford windshield trim recall says.
“The customer may visually detect gaps around a loose A-pillar trim or detect an audible rattle and/or excessive wind noise from A-pillar area,” the recall says.
The trim clips were used from May 17, 2010, through March 3, 2019, the recall says.
Ford or Lincoln dealers will fix or replace Ford windshield trim attachment
Ford did not indicate whether it has received any reports of injuries related to the recall so far. The company is not facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes lead to class action lawsuits.
Ford recall notices were sent to dealers Jan. 22 and will be sent to vehicle owners between March 13 and 25. A Ford or Lincoln dealer can inspect the A-pillar exterior trim and replace defective parts for free as required. Out-of-pocket costs for fixes made before a safety recall notice in March 2023 will be reimbursed, the Ford windshield recall notice says.
Ford can be reached at 866-436-7332, or customers can contact a local Ford or Lincoln dealer about specific information regarding the vehicle.
Ford announced a recall in October for 238,364 of its model year 2020-2022 Ford Explorer SUVs over concerns their rear axle horizontal mounting bolt may fracture and cause the vehicle’s driveshaft to disconnect.
Are you affected by the Ford Explorer recall? Let us know in the comments.
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14 thoughts onDefective windshield clip sparks Ford Explorer recall
I have contacted Ford dealership 3 times…since March 2025 even contacted National Hwy Traffic Safety Admin (big name little action). They contacted dealership and gave them approval to do emergency fix, since parts are not available. They had my car for 7 hours I went to pick up and the only thing was they had a paper stating the A-panel was on recall and they would call as soon as parts came in. Recall was issued Jan 2024. Yesterday Oct 21 2025 it broke off taking rubber stripping that goes around windshield at 70 miles an hour on the highway. All bolts and windshield are now exposed. Contacted Dealership….no help…no parts available….contacted National Hwy Traffic…they would call dealer for me??? Then I contacted Ford Mfg 800-392-3673. They kept telling me they would set up an appointment with my dealership to let me know when the part came in. It’s been on recall since Jan 2024, I seriously doubt they will be getting any parts in the next couple of weeks, in the meantime I’m praying they other side doesn’t break off too since its in a more flexible state. I’m sure the area will be leaking if left in raining weather.
My side Panel flew off going down hwy 55/60 mph , hit side of my ford suv,got home thinking I hit something in rd. It was my windsheild panel. Could have hit another car. Been ti Ford 3 times / have called 4/5 times . Still telling me no parts received yet . I will receive another letter. 2017. This happened end Feb 2024. This is 7 /21/2024. Yes please ad me. dc.
My windshield trim blew off driving down the highway in November of 2023. We called our Ford dealership and have been on a waiting list since to fix the issue. Today is June 27, 2025 and still have no part. I’ve been driving my vehicle like that for 2 years. It’s ridiculous. Our side panel on my driver side window started coming loose now and my husband glued it. There needs to be a class action suit brought up against Ford. We shouldn’t have to drive our vehicles around like this for 2 years. We also shouldn’t have to worry if the other panels are going to blow off driving down the road. There’s no fix in sight either. They give you the run around when you call. Please help us!