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A class action lawsuit claims that Macy’s misrepresents the quality of sheets and bedding sold in its stores by advertising the thread counts as higher than they really are.
The Macy’s class action lawsuit was filed by Cassandra Chiaraluce and Jonathan Fontaine who say they purchased sheets at Macy’s that had lower than advertised thread count.
They claim that they were financially injured by Macy’s misrepresentation of the sheets, and seek damages on behalf of themselves and all other similarly affected consumers.
Chiaraluce says she purchased a Bradford Stay Fit brand queen-size sheet set that was manufactured by Creative Textiles and distributed by AQ Textiles. The sheets were reportedly sold at a Macy’s in Rockingham, N.H. and were advertised to be “800 Thread Count.” She says that she bought the sheets for $69.99.
The Macy’s class action claims Chiaraluce relied on the thread count representations on the packaging when she purchased the sheets, assuming that she was buying sheets with an 800 thread count.
According to Chiaraluce, she believed the 800 thread count sheets to be of higher quality, and that they would be softer and better for sleep than sheets with lower thread counts.
Similarly, Fontaine says that in October 2017 he purchased a sheet set at a Macy’s in Burlington, Mass. Allegedly, he purchased a Fairfield Square Essex Fit brand queen size sheet set manufactured by Creative Textiles and distributed by AQ Textiles. He explains that the sheets were represented to be “1,200 Thread Count,” and he paid $84.99 for the sheets.
According to the Macy’s thread count class action lawsuit, he also relied on the thread count representations when purchasing the sheets, believing the thread count to indicate that the quality of his chosen sheets was higher than that of sheets with lower thread count.
The Macy’s deceptive sheet thread count class action lawsuit explains that standard practice in the U.S. is to count the number of threads in the warp (vertical direction) and weft (horizontal direction) to determine the thread count of sheets. Allegedly, Macy’s, Creative Textiles, and AQ Textiles knew or should have known how to determine thread count based on industry standards.
However, the Macy’s sheet quality class action lawsuit asserts that Creative Textiles, AQ Textiles, and Macy’s doubled or tripled the accurate thread count by counting plied yarns individually, as opposed to treating them as one thread as industry standards dictate.
This was reportedly done with the intent to mislead consumers into believing that the sheets have a higher thread count, and are therefore of higher quality, than they really are.
According to the Macy’s thread count class action lawsuit, the companies are aware that consumers associate high thread counts with sheets that are softer and more durable, and exploit this preference in order to elevate profits.
Chiaraluce and Fontaine’s claims are similar to those made by consumers in a 2017 thread count class action lawsuit.
Have you purchased sheets that you believe had a lower-than-advertised thread count? Let us know in the comment section below.
Chiaraluce and Fontaine are represented by Drew Legend of Merrian Legend Williams & Klang LLC; Bruce Steckler, Stuart Cochran, and Kirstine Rogers of Steckler Gresham Cochran; Erica Mirabella of Mirabella Law LLC; Charles LaDuca and Brendan Thompson of Cuneo Gilbert & LaDuca LLP; Michael McShane and Clint Woods of Audet & Partners LLP; and Charles Schaffer of Levin Sedran & Berman LLP.
The Macy’s Sheet Thread Count Class Action Lawsuit is Chiaraluce, et al. v. Macy’s Inc., et al., Case No. 2:20-cv-00081-EAS-KAJ, in the U.S. District Court for the Southern District of Ohio.
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447 thoughts onMacy’s Class Action Says Thread Count is Inflated
Add Me Please. I thought since I was paying a whole lot more for 1200 thread count that my Sheet set was not only going to be softer but last longer as well.I didnt mind paying a little more to sleep in comfort, but I Knew they didnt feel like they were 1200 thread count instead of the 800 thread count. I could hardly feel any difference in the two different thread counts. I also thought that a higher thread count meant it was better and softer to sleep in.To be Totally deceived and Lied to by a company that I went to shop at because I thought they carried a higher class of merchandise,
I also purchased poor quality sheets for myself and my client via mail from Macy’s. I would like nothing better than to get our money back. Macy’s hurt themselves because I just dont shop there as the quality of their merchandise is sub standard. Rose
Add me please
Oh yeah …. ADD ME
The high thread count is completely misleading. The sheets are not of high quality at all. Very disappointed!
Add me please.
Add me
Add me please.
I always wondered why Macy’s sheet always disappointed
I’ve bought them as well. Add me
Please add me, I knew it wasn’t right but it is not like I counted.