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An Illinois couple claims the LeafFilter gutter system is defective and actually left them with more work to do to ensure their gutters worked properly.
According to lead plaintiffs James and Geraldine Zilinsky, the LeafFilter gutter system is advertised as a time- and labor-saving device that will spare homeowners the hassle of traditional gutter cleaning. In fact, the couple says they and other consumers paid a premium for the product based on these marketing claims.
However, they soon discovered the product suffered from defects that made it more difficult for their gutters to function. In addition, the LeafFilter’s defects resulted in damage to their property.
“LeafFilter possesses a latent defect that prevents substantial amounts of rainwater from passing through the LeafFilter system and instead causes (1) rainwater to flow over the top of the LeafFilter system and damage Plaintiffs’ and class members’ homes, foundations, landscaping, sidewalks, and fascia; and (2) debris to accumulate on top of the LeafFilter system that must be cleaned off by the homeowner,” the class action lawsuit alleges.
LeafFilter is advertised as a gutter guard, according to the class action lawsuit, that purportedly prevents leaves and other debris from entering a home’s gutter, saving homeowners from the task of gutter cleaning. The product is touted as protecting a home’s gutters from all types of debris, including leaves, pine needles and even grit from shingles, the complaint states.
The Zalinskys say they fell for advertising by the manufacturer LeafFilter North, in early 2020 and paid more than $3,000 to have the product installed in their home; however, the plaintiffs say, they noticed water washed over the system during heavy rainfall within a month of having the system in place. They claim that prior to calling to notify the company about the rainfall overflow issue, they were never informed that the LeafFilter would not work during heavy rain.
According to the complaint, LeafFilter recommended lowering their gutters to solve the problem. The Zalinskys said they hired another contractor to evaluate whether the gutters could be lowered on their home and were told emphatically not to lower the gutters. Instead, the couple alleges, they paid nearly $400 to have the LeafFilter removed and it is now sitting in their garage.
“Had Defendant disclosed the defect, Plaintiffs and class members would have negotiated a lower price to reflect the risk and defect or simply avoided the risk and defect altogether by not purchasing LeafFilter,” the complaint states.
The class action lawsuit claims LeafFilter North has known of problems with its product for years but still advertises the product to consumers. The plaintiffs say LeafFilter North actively conceals the defective nature of the LeafFilter from consumers.
The complaint points out that many consumers have filed complaints with the Better Business Bureau (BBB) about LeafFilter, along with notifying their attorney general’s office.
According to the class action lawsuit, the filter on the LeafFilter gutter system is too fine. It clogs up, the complaints say, and needs more cleaning than the regular gutters ever did. Online complaints also describe water pour off homes with LeafFilter installed, causing mold and other damage.
The plaintiffs contend LeafFilter North not only fails to disclose its defective product in its marketing materials, it makes an effort to scrub the internet of consumer complaints.
According to the class action lawsuit, “once consumers complain about the LeafFilter defect, Defendant enters into confidential settlement agreements with consumers, which requires the consumer to promise not to disparage/ further disparage the LeafFilter system through online message or complaint boards such as the BBB, yelp, Facebook, Instagram, Twitter, YouTube, and other consumer information websites and social media platforms, as a condition of removal and refund.”
In addition, the plaintiffs say LeafFilter North falsely advertises its warranty.
Allegedly, the so-called limited lifetime warranty is “specifically crafted” to only cover internal clogs in the gutter system; however, the plaintiffs point out the problem comes from debris on top of the LeafFilter that does not allow water to enter into the gutter.
The class action lawsuit seeks to represent a nationwide Class of consumers who purchased a LeafFilter gutter system, as well as Ohio and Illinois subclasses. The plaintiffs accuse LeafFilter North of violating state consumer protection lawsuit, of fraud and of unjust enrichment.
Have you had a LeafFilter gutter system installed? We want to hear from you! Tell us about your experience in the comment section below.
The lead plaintiffs James and Geraldine Zilinsky and the proposed Class Members are represented by Jeffrey S. Goldenberg and Todd B. Naylor of Goldenberg Schneider LPA; and Janet R. Varnell, Matthew Peterson and Brian Warwick of Varnell & Warwick.
The LeafFilter Defect Class Action Lawsuit is Zilinsky v. LeafFilter North LLC, Case No. 2:20-cv-6229, in the U.S. District Court for the Southern District of Ohio, Eastern Division.
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457 thoughts onLeafFilter Gutter System Defective, Class Action Lawsuit Says
We had Leaf Filter installed 2018. Winter of 2019 there were icicles hanging and dripping directly in front of our front door and re-freezing on our stone steps. This caused an ice dam that lifted the bottom row of shingles on our 4 year old roof. Got them to send someone out whose first comment was “We can’t control the weather”.
Leaf Filter tells us that “the homeowner must take responsibility and clear the snow and ice from the system”.
In the spring of 2019, during a heavy rain, the rain water was pouring OVER the gutter system. Called Leaf Filter again. Finally got someone to come. He cleaned the gutter system of the pollen from our 100 year old oak tree – filling a 5 gal bucket. He then tells us that it is our responsibility to keep it clear of debris.
I have it in writing!!!!
I have been trying, unsuccessfully, to get them to refund our money and remove their product from our home before more damage is done!
Both my husband and I have medical issues and cannot keep climbing up on a ladder in the snow to clear their system they claim will prevent ice dams. We purchased this system because we don’t want to have to keep climbing a ladder!
Please add us to the lawsuit!
I live in Atlanta, Georgia and I have had severe problems with my gutters since installation during summer of 2020. My gutters drip with water constantly days after it rains. I have not been able to get the corporate branch nor local branch to resolve the issue. I have made over 100 attempts. Is there any advice for next steps?
I am having the same issues. The product creates an ice dam and water overflows the top. Customer service has told me to spend extra money and install heat tape which costs thousands of dollars. They still haven’t resolved the issue
Please add me. Water does not flow through screens. Snow/Ice dams all around the house. When it melts water cascades over the front of the gutters. My front porch steps are constantly freezing over from water flowing over front of gutter & refreshing. Leaf filter has been out twice. They refuse to refund my $, now refusing yo return phone calls! I’m in Lee’s Summit MO
Just saw your complaint about LeafFilter. I have the same problem and live in MO. I’ve filed a complaint with the Missouri Attorney General, and sent documents to lawyers filing the class action lawsuit.
Ice is hanging on the edge of my gutters right now. Send me an email if you have any further questions. We need to stop this company before more people get scammed!
Please add me.
I have had the exact same issues and have been dealing with the organization for over 9 months to have my product removed. I have had different people come out to “re-install” and nothing has worked and it continues to cause significant and ongoing damage to our property and landscaping. The product is flawed and not designed for places with significant rain, yet they continue to market it in these regions. I have documentation and correspondence as evidence of this company’s poor performance and flawed product.
Add me please.
Please add me yo this class action lawsuit. I want my money back. I bought the system in the winter of 2019. In the spring of 2020 my neighbor called and informed me that I had a water fall in the back of my house. Leafguard sent someone out. I was told the installer didn’t clean the gutters. I got the system because I have an autistic daughter and there is an ice buildup on the stairs. It is there now and it’s bad.
I just filed a complaint with the Attorney General of Missouri due to problems I’ve had with LeafFilter. I want to join the class action lawsuit.
I had them installed about 4-5yrs ago and they cost me lots of extra money, I had to install an extra down spout on one end and that cost me and extra $1,000 dollars and the screens want to roll up on the ends and at the seams water drips all the time, So i have about $5,000 dollars in the system, Plus the management isn’t friendly at all!!!
add me in
Please add me to this class action suite. I have photo’s & video’s, emails, text messages, from two botched installations, botched “?” Correction to installation. Installation done in June 2020