By Joanna Szabo  |  June 21, 2017

Category: Consumer News

telephone for on call workCalifornia call recording laws include two party consent laws that require all parties on a phone call to be notified of and agree to any recording that takes place. There are a number of companies that are currently being investigated, however, for violating these two party consent laws.

If you are a California resident and have been unlawfully recorded while on the phone with Teva or another company, you may qualify to join a class action lawsuit investigation. Indeed, a phone recording by Teva that ignores these two party consent laws violates California state law surrounding call recordings.

California state laws are some of the strictest regarding call recordings.

Two Party Consent Laws

It is so common for companies to record our calls that it may seem unnecessary to ask for consent. However, alerting all parties on a call that the call is being recorded is essential, and if a company fails to do so, the other party’s privacy rights have been violated.

If your call to or from a company was recorded without your permission, it may feel like there’s nothing you can do about it. But there are options, one of which is to join a California call recording class action lawsuit investigation.

California state privacy laws are far more strict than the federal laws regarding call recording practices. Any caller, including a business, is not allowed to record a call without first obtaining the consent of all parties taking part in the call.

California Call Recording Practices

Of course, call recording itself is not illegal. Many businesses choose to record calls made to or from their customers. This can be done for several reasons—to evaluate employee performance, for example. This is a perfectly fine, legal practice for businesses; indeed, most of us have been subject to these kinds of calls.

In these cases, a call will begin with a notice—often via a voice recording, but sometimes live—that the call is being recorded for quality assurance, or some variation of this. These warnings are included in order to properly comply with two party consent laws.

If such a warning is made by an automated voice recording, it may seem like there is no way to opt out or to give consent for a recording to take place. In these cases, simply hanging up is enough to deny consent, and staying on the line implies agreement. This is a simple enough practice, but a company that records calls without this warning violates two party consent laws.

Several companies have been forced to pay settlements in the multi-million-dollar range after violating two party consent laws.

If you are a California resident and have been subjected to unlawful call recording in violation of California two party consent laws by Teva or another business, you may be able to participate in a California call recording class action lawsuit.

Join a FREE California Call Recording Class Action Lawsuit Investigation

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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