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Lenovo smart clock class action lawsuit overview:
- Who: Sue Harmon filed a class action lawsuit against Lenovo (United States) Inc.
- Why: Harmon claims Lenovo manufactures a defective LED smart clock that fails to deliver on its represented performance capabilities.
- Where: The class action lawsuit was filed in Illinois federal court.
- What are my options: Try Microsoft for alternatives to Lenovo.
Lenovo manufactures a defective smart clock equipped with LED lights that “consistently burn out prematurely” and fail to adjust to changing ambient light levels, a new class action lawsuit alleges.
Plaintiff Sue Harmon claims Lenovo, on account of the alleged defect, misleads consumers by representing that the smart clocks have a “big and bold display” that allows users to “check out the time from across the room.”
She argues Lenovo does not fulfill its representation of the smart clock as a “great night-time companion” since users are unable to check what time it is because its screen allegedly dims when the amount of ambient light decreases.
“The causes of this issue are likely attributable to manufacturing defects and quality control failures,” the Lenovo class action states.
Harmon wants to represent an Illinois class and multistate consumer fraud class of individuals who purchased Lenovo’s LED smart clock.
Lenovo uses ‘low-grade materials’ for LED smart clock, class action says
The lawsuit argues Lenovo uses low-grade materials that wear out quicker than expected, making it “more likely and even probable” that the smart clock displays will stop functioning within a short period of time after first use.
Consumers made numerous attempts to fix the issue, including rebooting and resetting the device, with no success, according to the Lenovo class action.
Harmon also accuses Lenovo of consistently denying claims for warranty coverage even during the relevant time period it purports to allow such claims.
“In denying coverage, Defendant attributes the display failures to consumer misuse which they say voids any coverage,” the Lenovo smart clock class action states.
Harmon claims Lenovo is guilty of fraud, negligent misrepresentation and breach of contract and violates the Magnuson Moss Warranty Act and the Illinois Consumer Fraud and Deceptive Business Practices Act.
She demands a jury trial and requests declaratory and injunctive relief along with an award of monetary, statutory, compensatory and/or punitive damages for herself and all class members.
In related news, in April, Lenovo sought to dismiss a separate class action over claims it sold a desktop model containing hardware and software that was allegedly defective.
Have you purchased a Lenovo LED smart clock? Let us know in the comments.
The plaintiff is represented by Spencer Sheehan of Sheehan & Associates PC.
The Lenovo smart clock class action lawsuit is Harmon, et al. v. Lenovo (United States) Inc., Case No. 3:23-cv-01643, in the U.S. District Court for the Southern District of Illinois.
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7 thoughts onLenovo class action alleges smart clock contains dimming defect
add me
Yes mine does the same.
My Lenovo Smart Clock works fine at full brightness during the day, but at night when the display dims some of the LEDs that make up the time fail to light and it makes reading the time in the dark way harder
I have a Lenovo smart clock
She ain’t lieing because my clock went out on me.
I bought 3 of them at the same time for my family and all 3 does the same thing so I assumed that was what it was suppose to do
Brought back in November 2022, though it was cool . As time going on it get bright and then dim and I unplug it and wait a few then plug back up and it works then it back out in days or less