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Walmart class action overview:
- Who: Walmart faces a class action lawsuit over its Onn touchscreen tablet computers.
- Why: The 2019, 2020 and 2021 Onn Surf and Pro tablets are allegedly prone to cracking or breaking under normal pressure.
- Where: The Walmart class action lawsuit was filed in New Mexico federal court.
- What are my options: Try OnePlus for alternatives to Walmart Onn tablets.
A consumer hit Walmart with a class action lawsuit over its Onn touchscreen tablet computers. The 2019, 2020 and 2021 Onn Surf and Pro tablets are prone to cracking and develop “dead pixels” or cease functioning with normal pressure, according to the Walmart class action lawsuit.
Walmart is aware of the Onn tablet computer issues but fails to fix the issues and also will not repair the device free of charge, according to the Walmart class action lawsuit.
“As a result of Walmart’s unfair, deceptive and fraudulent business practices, owners of the class devices, including Plaintiff, have suffered an ascertainable loss of money, property and/or value,” the lawsuit states. “The egregiously unfair, deceptive and unconscionable trade practices committed by defendant give rise to substantial aggravating factors.”
Walmart’s private label products have a profit margin that is twice as high as the profit on national brands, according to the Walmart class action lawsuit. The claims include violations worth more than $5 million.
The lead plaintiff in the Walmart class action lawsuit, Steven Farmer, says his 8-inch Surf Tablet Pro developed black blotches after four months of normal use and the touchscreen stopped working. He claims he then purchased the same model, and, within days, a crack appeared along the bottom of the touchscreen, which then spiderwebbed across the screen and the touchscreen stopped working.
Walmart would not fix or replace the tablets, the Onn tablets class action alleges.
Walmart violates several state and federal laws, class action claims
The Walmart class action claims the Onn tablet issues and Walmart’s failure to address those issues violates New Mexico’s consumer fraud and false advertising statutes, breach of the Magnuson-Moss Warranty Act, breach of implied and express warranties, fraudulent misrepresentation and unjust enrichment.
Farmer seeks monetary damages and equitable relief for the class.
In related news, a judge recently dismissed a separate Walmart class action lawsuit claiming the company turned a blind eye to more than $200 million in fraudulent money transfers.
Have you purchased an Onn tablet that did not perform as desired? Let us know in the comments.
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201 thoughts onWalmart class action claims Onn tablets contain defective design, materials
Charging port melted as my granddaughter was holding it. Cracked/shattered screen.
Have receipt, pictures, and all email correspondence. Have been trying to resolve this with ONN since April 2023 and now it’s November. Only recompense has been refund from Allstate protection plan for $28!
Bought onn tablet only last me 2 months
I purchased one Dec 2021 for my daughter it kept freezing up and after about three or four months it would no longer charge up
I have purchased multiple onn tablets that have not continued functioning as they should. One, the screen cracked while sitting on a stand, plugged into the charger it came with. Another, the volume/power buttons stopped working. Third, and most recent, I keep having to factory reset when the screen with “black out” and the only way to get it to do anything is FR (tried soft reset, clear cache, multiple other suggestions). Once FR, works fine for a few days. This one is less than 6 mos old.
I am having the same issues as your last it was told to me that it is corrupt code from the factory.
I bought a onn Android tablet from Walmart 3 weeks ago and it keeps getting a black screen and I had to reset it 3 times in 1 week. Now the screen doesn’t work and I still have the receipt and they refuse to replace it and they don’t allow me to return it and I paid for a 2 year warranty when I purchased the tablet. The manager was very rude and disrespectful and I am thinking that I should be able to get a replacement or a refund for this.
I bought a ohm tablet in 2021 and it didn’t work right I didn’t get the warranty at additional pricing then it just did t work at all I don’t have it anymore my husband recycled it we bought two one for each child please add me
5 months had a ONN surfer Pro.Bottom of screen cracked in month 1.Wal mart refused to fix or replace!!
Ive purchased several. They broke so quickly i blamed the kids. Now i feel bad.
I bought a tablet also . Walmart employee told me how great it was. What a joke the screen would not brighten, everything looked hazzy and dark. I took it back to Walmart to exchange but could not. Was told contact manufacturer, and manufacturer said it’s out of their hands and to contact Walmart, the tablet did not make it even seven days it just never came back on at all. Waste of my money and a rip off.
I bought so many thinking it was my kids fault. I’ve purchased 6 so far they all died within a month. Shame on Walmart.
Please add me