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MacBook Cracked Screen Class Action Lawsuit Overview:
- Who: A consumer lodged a class action lawsuit against Apple, Inc.
- Why: The plaintiff claims Apple failed to disclose to consumers that its M1 MacBook Pro and M1 MacBook Air laptops come with defective screens prone to cracking.
- Where: The class action lawsuit was filed in California federal court.
Apple’s new M1 MacBook laptops have fragile screens that crack, black out, malfunction, or otherwise cease to function without cause, according to a class action lawsuit filed Tuesday.
Plaintiff Nestor Almeida claims Apple has failed to cooperate with thousands of consumers who have been affected by screen issues on their Apple M1 MacBook Pro and M1 MacBook Air laptops.
Almeida wants to represent a nationwide Class of consumers who bought an M1 MacBook Pro or M1 MacBook Air laptop, along with a New Jersey subclass.
MacBook Screens Crack, Expensive to Repair
Almeida claims the screen on the M1 MacBook Pro he purchased from Apple’s online store in January will turn entirely black or display magenta squares, and that he would not have purchased the product had he known about the issues.
Apple exacerbated the problem by misrepresenting the issue and failing to disclose that the screen was defective, the class action lawsuit alleges.
The plaintiff alleges that Apple routinely turned away consumers who brought the issue to their attention and tried to secure replacements or repairs from the company. Consumers often had to pay between $600 and $850 to fix the issue themselves, according to the class action lawsuit.
Some consumers who paid to have the problem fixed had the issue quickly return, says Almeida, who claims Apple knew the screens were defective because of internal testing and user complaints.
Apple finally addressed the issue on Aug. 27, informing consumers they should be careful not to leave any materials on their keyboards or display or covers on their MacBook laptops when they close them, according to the class action lawsuit.
Almeida claims the MacBook screen issues manifest on their own and are not caused by covers or loose debris getting trapped between the keyboard and screen.
Apple unintentionally acknowledges the defect, the class action lawsuit alleges, by informing consumers in the address that MacBooks are designed to be intentionally thin, and, as such, the clearance between the top case and the display is “engineered to tight tolerances.”
Almeida alleges Apple is guilty of fraudulent concealment, breach of contract / common law warranty, and in violation of New Jersey’s Consumer Fraud Act, Breach of Express Warranty, and Breach of the Implied Warranty of Merchantability.
Plaintiff is demanding a jury trial and seeking actual, general, special, incidental, statutory, punitive, and consequential damages and/or restitution for himself and all Class Members.
This isn’t the first time Apple’s MacBook laptops have been involved in a complaint. A class action lawsuit filed in 2014 alleged the company failed to fix graphical issues and system failures affecting its 2011 MacBook Pro.
Did you purchase an Apple M1 MacBook Pro or M1 MacBook Air? HAve you had issues with your MacBook screen? Let us know in the comments!
The plaintiff is represented by L. Timothy Fisher and Sean L. Litteral of Bursor & Fisher, P.A.
The MacBook Cracked Screen Class Action Lawsuit is Almeida v. Apple, Inc., Case No. 5:21-cv-07109, in the U.S. District Court for the Northern District of California.
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91 thoughts onFragile M1 MacBook Screen Cracks, Malfunctions, Says New Class Action Lodged Against Apple
Me aparecieron de repente lineas verticales de derecha a izquierda, la pantalla se ve bien, no tiene ningun problema visible, En la noche la apague y funcionaba bien y al prenderla aparecieron las lineas.
I would like to be added to this class action lawsuit. I bought my MacBook Air M1 13” 7 months ago and yesterday it displayed lines and a crack. This computer screen is defective.
Se me ha roto la pantalla sin ningun golpe estando encima de la mesa de la noche a la mañana, el macbook esta en garantia y me dicen que no lo cubre
Please add me to the class action lawsuit. My less than 1-1/2 year old Macbook Air has a defective screen. All of the sudden the screen displayed black and colored streaks and cannot be used. This is completing unacceptable for a $900 product.
Same for me after 2 years black spots appear . The quality of apple products are very bad and service is very costly.
Mac Air screen began having horizontal lines suddenly and is unusable. Went to Apple store and they claim there is a small crack in the screen that is not visible with the naked eye. They are refusing to fix the computer even though it is under the one year full warranty. Please tell me how to join the class action lawsuit.
I am also having this problem – please add me.
I purchased a M1 MacBook Pro 14.2″ (MKGP3LL/A) at the end of 2021. I haven’t had any problems with it until a few days ago (January 2023) when I opened it and noticed some glitching/flashing horizontal lines on the bottom of the screen. The glitching lines are about 1.5″-2″ in height. The issue is very noticeable and distracting. I have never dropped my computer, nor do not use any type of keyboard cover or screen protector, so there is nothing ‘in between’ the monitor and keyboard that could have caused the issue.
I am very upset because the MacBook Pro cost $1,850 and I JUST finished paying my monthly installments in December… yes, my 1-year warranty literally expired TWO months ago – how ‘convenient.’ I have heard that some people that replaced or repaired their screens had the issue re-occur, so am leery of paying for a repair. Especially when a new MacBook isn’t much more than the cost of repairing the monitor – not that I really want to give Apple my money at this point. I’m not sure what I will do at this point.
I purchased my Macbook M1 Pro in the summer of 2022. Within a few months of owning it, I was shocked to discover multi colored lines on the left hand screen, after it had been properly stored overnight. Apple determined that I was not at fault for the defect and repaired the screen, however, I’m in a constant state of worry that the issue will happen again any day now. Considering the cost of this device, I trusted Apple to deliver a superior product. It’s extremely disheartening and frustrating to learn just how many users are trying to navigate this problem.
Please, add me! I have a 2021 macbook air M1 and last week it developed vertical lines right the middle of screen top to bottom, all out of sudden, with no visible damage to the screen.
I had a purchase in 2020 and the screen cracked from me just closing my laptop. I ended up paying $700 to get my screen replaced. I asked Apple if they would cover the repair given that I didn’t do anything to cause the damage. They said no and I just ended up having to pay the cost out of pocket.
Please include us. The Macbook Pro 2018 developed vertical lines right the middle of screen top to bottom, all out of sudden, with no visible damage to the screen. We never misused or drop the laptop before the fact. We brought to Apple store assessment and was quote a $600 for screen replacement for out of coverage time, and no Applecare. This is ridiculous for a company to sell a piece of machine for a premium dollar $1,500 and refused to stand behind the defective product.