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MacBook Cracked Screen Class Action Lawsuit Overview:
- Who: A consumer lodged a class action lawsuit against Apple, Inc.
- Why: The plaintiff claims Apple failed to disclose to consumers that its M1 MacBook Pro and M1 MacBook Air laptops come with defective screens prone to cracking.
- Where: The class action lawsuit was filed in California federal court.
Apple’s new M1 MacBook laptops have fragile screens that crack, black out, malfunction, or otherwise cease to function without cause, according to a class action lawsuit filed Tuesday.
Plaintiff Nestor Almeida claims Apple has failed to cooperate with thousands of consumers who have been affected by screen issues on their Apple M1 MacBook Pro and M1 MacBook Air laptops.
Almeida wants to represent a nationwide Class of consumers who bought an M1 MacBook Pro or M1 MacBook Air laptop, along with a New Jersey subclass.
MacBook Screens Crack, Expensive to Repair
Almeida claims the screen on the M1 MacBook Pro he purchased from Apple’s online store in January will turn entirely black or display magenta squares, and that he would not have purchased the product had he known about the issues.
Apple exacerbated the problem by misrepresenting the issue and failing to disclose that the screen was defective, the class action lawsuit alleges.
The plaintiff alleges that Apple routinely turned away consumers who brought the issue to their attention and tried to secure replacements or repairs from the company. Consumers often had to pay between $600 and $850 to fix the issue themselves, according to the class action lawsuit.
Some consumers who paid to have the problem fixed had the issue quickly return, says Almeida, who claims Apple knew the screens were defective because of internal testing and user complaints.
Apple finally addressed the issue on Aug. 27, informing consumers they should be careful not to leave any materials on their keyboards or display or covers on their MacBook laptops when they close them, according to the class action lawsuit.
Almeida claims the MacBook screen issues manifest on their own and are not caused by covers or loose debris getting trapped between the keyboard and screen.
Apple unintentionally acknowledges the defect, the class action lawsuit alleges, by informing consumers in the address that MacBooks are designed to be intentionally thin, and, as such, the clearance between the top case and the display is “engineered to tight tolerances.”
Almeida alleges Apple is guilty of fraudulent concealment, breach of contract / common law warranty, and in violation of New Jersey’s Consumer Fraud Act, Breach of Express Warranty, and Breach of the Implied Warranty of Merchantability.
Plaintiff is demanding a jury trial and seeking actual, general, special, incidental, statutory, punitive, and consequential damages and/or restitution for himself and all Class Members.
This isn’t the first time Apple’s MacBook laptops have been involved in a complaint. A class action lawsuit filed in 2014 alleged the company failed to fix graphical issues and system failures affecting its 2011 MacBook Pro.
Did you purchase an Apple M1 MacBook Pro or M1 MacBook Air? HAve you had issues with your MacBook screen? Let us know in the comments!
The plaintiff is represented by L. Timothy Fisher and Sean L. Litteral of Bursor & Fisher, P.A.
The MacBook Cracked Screen Class Action Lawsuit is Almeida v. Apple, Inc., Case No. 5:21-cv-07109, in the U.S. District Court for the Northern District of California.
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91 thoughts onFragile M1 MacBook Screen Cracks, Malfunctions, Says New Class Action Lodged Against Apple
my husband brought me 16inch macbookpro nov 2021 was brought for 50th wedding anniversary and early christmas present combined, was delivered dec 2021, in sept 2021 turned on macbook, screen had got multi coloured lines in left hand side of screen contacted apple who arranged for it be repaired duly picked up and got message saying it had been repaired and was on way back ,it arrived back with me after 5 days however the whole screen now was covered in multi coloured lines a large crack along bottom of screen a worse state then when it went contacted apple was told it had got water damage ??? they wanted £1650 to repair!!had some child be near it with drink i was told, i am 72 it sits on my dining room table never moves as got ipad pro which i used to move around with me, Apple did not want to know so i have got a 16inch top of the range 1TB in box on my wardrobe !! as my husband said it cost over £3700 and would not pay anymore, so i started to investigate and found 1000s like me all over the WORLD with same problem, as far as i know no one in UK is doing a legal action against apple so will have to sit and wait for these cases to go to court and hopefully win so i might get it repaired
sorry should be sept 2022
Screen cracked on me today. I work from home and my MacBook Air is attached to an external display. I rarely move it from off my desktop and rarely even open and close the lid.
Please let me know how to join – I bought a Macbook Air in Dec 2020 and the screen just broke from gently touching the screen to close the laptop like I do every day. They are charging ~$500 to replace when I did not drop it or br an the screen in any way. This should not happen given how expensive these products are.
Hello,
Please let me know how to join. I want to submit a claim. Same issue with my 2021 M1 MacBook Pro. The screen cracked with routine use, no trauma of any kind. They are charging >$600 to replace it and I am still wishing the 1 year hardware warranty. thanks.
How do I join the lawsuit?
I have the same problem now. The screen cracked for the second time after Apple repaired the screen on first try under a warranty. Please let me know at haquen@yahoo.com if I have to contact a lawyer or something like that to make sure I get reimbursed. Many thanks.
100% they have sold a defective screen. It is below the tolerable limit of fragility. I have babied my Macbook M1 pro laptop, barely moving closing or touching it and I found 3 micro-fractures in the screen. I took it to repair and they said it is an impact and my fault. Except I have not had a single accident with this screen nor left anything on the keyboard when closing it. This is a design flaw and the screens are too fragile. Screen repairs should be offered for free. I am from NSW Australia
please add me to the claim. I bought my MacBook Air in January 2022 and 2 days ago I see my screen has discolored lines from what I see to be a crack. I take care of this Mac like a baby, I can’t belief this is happening.
I bought my MacBook Air in January 2022 and 2 days ago I see my screen has discolored lines from what I see to be a crack. I take care of this Mac like a baby, I can’t belief this is happening.
Please add me to lawsuit.