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Google Pixel class action lawsuit overview:
- Who: Steve Nichols filed a class action lawsuit against Google LLC.
- Why: Nichols claims Google advertised that its older model Pixel 4a, Pixel 5, and Pixel 5a cell phones would be able to access 5G broadband networks but has since implemented software that removed the phones’ ability to access it.
- Where: The class action lawsuit was in Colorado federal court.
- What are my options: OnePlus offers consumer electronics alternatives to Google.
Google removed the ability of its Pixel 4a, Pixel 5, and Pixel 5a cell phones to access 5G broadband networks, a new class action lawsuit alleges.
Plaintiff Steve Nichols claims Google recently implemented a software that removed the older Pixel phones’ ability to access 5G networks, despite originally advertising that they would be able to.
Nichols argues Google is employing what is known as “planned obsolescence” by eliminating the ability to access 5G for the older Pixel models, while its newer Pixel phones remain able to do so.
“Some suggest that Google may have deliberately waited until after its efforts of encouraging users to upgrade to newer Pixel models, despite those users’ phones working without issues,” the Google class action states.
Nichols wants to represent a Colorado class and multi-state consumer fraud class of individuals who have purchased a Google Pixel 4a, Pixel 5, or Pixel 5a cell phone during the statute of limitations.
Process to recover ability to access 5G network on impacted Pixel phone models is ‘complicated,’ says class action
Nichols claims that, while it is possible to restore access to 5G networks for the older Pixel phone models originally capable of it, the process to do so is “complicated and not capable of being implemented by the typical user.”
“This requires downgrading the firmware, unlocking the SIM card, and manipulating all sorts of internal software code,” the Google class action states.
Nichols claims Google is guilty of fraud, unjust enrichment, negligent misrepresentation, and breach of contract, and of violating the Magnuson Moss Warranty Act, various state consumer fraud acts, and the Colorado Consumer Protection Act.
Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of monetary, statutory, and/or punitive damages for himself and all class members.
A separate class action lawsuit was filed against Google in February by a consumer arguing the company falsely advertised the charging capabilities of its Pixel 6 cell phone.
Have you purchased a Google Pixel 4a, Pixel 5, or Pixel 5a cell phone? Let us know in the comments!
The plaintiff is represented by Spencer Sheehan of Sheehan & Associates, P.C.
The Google Pixel class action lawsuit is Nichols, et al. v. Google LLC, Case No. 1:23-cv-01022, in the U.S. District Court for the District of Colorado.
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26 thoughts onGoogle class action claims recent software removed some PIxel phones’ ability to access 5G
i purchased goggle pixil 6 it the keyboard wasnt working good so i contacted google support finally after a month of fighting and going through all the steps that i was told i had to do finally on march 19th i was told my replacement would be sent out but a $400 hold was gonna be placed on my card until i sent the broken one back that was 2 months ago my warranty is up the manger told me i could hold onto my phone until i got replacement phone because i live in the middle of nowhere with 2 babies and needed a phone just in case of an emergency here it is 2 months later still no replacement phone ive tried emailing google support and it tells me i cant reply to any of the emails today i was finally able to speak with an online agent but still got no answers i was only told that they understand my frustration for 2 months i’ve been paying $145 for a phone that doesn’t work and internet i was able to get my phone suspended until i get a phone i was told in the beginning id only be paying $80 a month had i known this pos phone wasn’t actually through us cell i wouldn’t have even bought the deal i pay my bill through us cell but its a google phone so now i’m stuck without a phone thankfully i do have internet if you can avoid getting a pixil i would because if you have any issues with your phone you cant call us cell you legit have to go into your phone settings and contact google in your phone then when they get sick of you they will block your email address all the emails i have i cant replay to any of them i was at one time so here iam 2 months later with a broken pixil that i cant use i had gotten the warranty on the phone which i was also told that if my cell doesn’t fall under the warranty qualifications i would be charged the $400
I purchased Google pixel
Add me please
This thing sucks
I purchased a Google Pixel for and do not have 5G capability
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I purchased a Google Pixel 4 and do not have 5G ability
Please add me. Thank you!
Add Me
Please add me
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