Steven Cohen  |  March 10, 2020

Category: Auto News

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Toyota Rav4 logoToyota has been hit with a class action lawsuit by vehicle owners who claim that the 2019 and 2020 RAV4 Hybrids have defective fuel tank systems.

The plaintiffs say that Toyota advertises the fuel tank in RAV4 Hybrid vehicles as having a capacity of 14.5 gallons, but the tank in these vehicles can only be filled to the nine or 10 gallon mark.

One of the class action plaintiffs, Cole Coleman, says he purchased a new 2019 RAV4 Hybrid for around $31,889. He argues that, based on the defendant’s reported 14.5 gallon fuel tank capacity, he was led to believe that he would have been able to go more than 500 miles on one full tank of gas.

“Some consumers, like Plaintiffs and Class members, are willing to pay more for a hybrid vehicle that offers better gas mileage and is easier on the environment than its gas-only counterpart,” the Toyota class action lawsuit says.

As a result of an alleged defect in his Rav4 Hybrid, Coleman claims that he has to refuel his vehicle more frequently that he would have to if the gas tank didn’t have the defect.

He brought his RAv4 to a local Toyota dealership and was told that there was nothing they could do about the problem until Toyota comes out with a solution, the Toyota class action lawsuit maintains. Coleman alleges that the gas tank in his RAV4 only fills to about eight to 10 gallons, even when the full light indicates that the tank is not full.

The shape of the fuel tank causes the fuel pump to shut off before reaching the purported 14.5 gallons, according to the plaintiffs.

The defect in the fuel tank reduces the total driving distance of the vehicles, the plaintiffs maintain. They state that Toyota advertises that the RAV4 can go 580 miles on a single “full” tank of gas. However, in reality, drivers can only travel 400 miles on a “full” tank, because of the defect in the fuel tank, the Toyota class action lawsuit alleges.

The plaintiffs argue that Toyota has known or should have known about this defect because of numerous complaints by consumers, pre-release testing, and feedback from dealerships.

“Without the superior knowledge Toyota possesses about the defect, unsuspecting consumers continue to purchase the RAV4, expecting to be able to fill their vehicles with 14.5 gallons of fuel and to travel the mileage range Toyota advertises,” the plaintiffs maintain.

The plaintiffs also state that Toyota has not offered an option to fix the fuel tank defect. The Toyota class action plaintiffs claim that if they had known about the defect in the RAV4, they would not have bought the vehicles or would have paid less for them.

The Toyota class action lawsuit notes that Toyota redesigned the fuel tank in the RAV4 in 2019 and, since then, vehicle owners have filed complaints with the National Highway Traffic Safety Administration (NHTSA) reporting that they have not been able to fill the gas tanks on their vehicles.

A similar lawsuit was filed in January of this year by RAV4 owners who claim that they were unable to fully fill their gas tanks to the 14.5 gallon mark.

Have you encountered a problem with the gas tank in your RAV4? Leave a message in the comments section below.

The plaintiffs are represented by Lesley E. Weaver, Angelica M. Ornelas, and Joshua S. Samra of Bleichmar Fonti & Auld and Michael K. Yarnoff of Kehoe Law Firm PC.

The Toyota RAV4 Gas Tank Class Action Lawsuit is Coleman, et al. v. Toyota Motor Sales USA Inc., Case No. 3:20-cv-01663, in the U.S. District Court for the Northern District of California.

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48 thoughts onToyota Class Action Says Fuel Tanks Are Defective

  1. Kerry King says:

    I have a 2021 RAV4 prime and I have the same problem. Took it to a local Toyota dealership and they said they had not heard of this problem.
    Please add me to the class action law suit.

  2. Jeffrey Battistini says:

    Same problem with our 2021 Rav4 Prime. Never able to pump more than 10 gallons of gas before shutting off even when needle is on empty. Asked the dealer who was aware and said the issue was being fixed on the 2022 vehicles.

  3. Brendan Schaefer says:

    I am having the same issue with my 2021 rav4 prime, I’ve never been able to get more than 11 gallons in the 14.5 gallon tank and the dealer/ toyota have just said thats normal and the rest of reserve. When I was able to get 11 gallons in the tank the meter showed 0 miles left, I typically only get about 10.5 when the light comes on.

  4. Brian Mixon says:

    We have the same issue with the 2019 RAV4 Hybrid. Tanks been replaced twice, still not fixed. Now being told by the dealer that it has a 5 gallon reserve, nothing wrong with it. Toyota corporate says they have to rely on the dealerships to let them know if there’s a problem. Thanks for the run around Toyota Corporate and Sheehy Toyota of Fredercksburg, Va.?

  5. Stephen D Klares says:

    I purchased a 2021 Rav4 Hybrid I’ve kept a gas log and I m experienceing the same issues. I thought when I purchased the vehicle I would get at least close to the advertised gas mileage and then 580 miles to empty. Today after driving 426miles the low fuel light came on, the DTE said 25 miles which when added to the mileage its far from the 580 that is advertised. I was only able to fill 11 gallons until it stopped, I topped off at 11.7 gallons. Another issue is the info center is telling me I got 39.7 mpg average which is close to advertising but when you take the 11.7 gallons and dived it into the 426 miles I drove I actually only got 36.3mpg which is a large differance and not even close to the advertised amount. This calculation was done by driving the vehicle with cruise control which is the most fuel efficient way. Not only that how can a vehicle get better city driving than highway. Its a proven fact that a vehicle uses many times more fuel to get up to speed like in city driving stop and go than it does to drive/cost at say 62mph without stops lights. My Hybrid when its active will get to about 20-25mph when then EV turns off even with having EV the fuel consumption is more.

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