Brigette Honaker  |  October 7, 2019

Category: Auto News

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ford escape panoramic sunroofAs Ford attempts to dodge a shattering sunroof class action, plaintiffs in the case argue that the company is legally obligated to face their claims.

According to plaintiffs Jacob and Jessica Beaty, Ford sold Escape SUVs with panoramic sunroofs as early as 2007 despite allegedly knowing that the vehicles’ sunroofs could shatter without warning.

In the plaintiffs’ argument to U.S. District Judge Ronald B. Leighton, they insisted that the court should deny Ford’s recent bid for summary judgement.

To support their argument, the plaintiffs claimed that they possess evidence which proves that Ford knew about the defect plaguing their panoramic sunroofs but failed to warn consumers.

Instead, the company allegedly deceived consumers into paying a higher price for the defective feature. This reportedly resulted in countless consumers paying for panoramic sunroofs or paying a premium price for the features which they would not have done if they were aware of the defects.

“By concealing its knowledge of the [panoramic sunroof] defect from NHTSA regulators and the public at large, Ford is able to sell vehicles with luxury upgrade [panoramic sunroofs] at prices normally charged for non-defective vehicles,” the plaintiffs argued in their Ford class action brief.

“Ford thus profited, and continues to profit, at the expense of plaintiffs and other customers, who received defective vehicles worth less than the non-defective vehicles for which they had bargained.”

The Beatys claim that, due to this deception, the auto company should not escape the Ford class action lawsuit against them – including claims under the Washington Consumer Protection Act.

The Beatys aim to represent “proposed class of all persons in Washington who purchased or leased a Ford vehicle with a Ford factory-installed [panoramic sunroof] manufactured by either Webasto or Inalfa with fully tempered glass panels.”

Eligible vehicles reportedly include 2007–2014 Ford Edge, 2013–2017 Ford Escape, 2011–2017 Ford Explorer, 2007–2015 Lincoln MKX, 2010–2017 Lincoln MKT and 2009–2016 Lincoln MKS vehicles.

The Beatys allegedly experienced the defect in their own 2013 Ford Escape. In their Ford class action, the couple detailed their experience of driving down the interstate and suddenly having their sunroof shatter. Their daughter was reportedly in the car at the time. As a result of the shattering, Jessica and her daughter were allegedly left with scratches on their hands and faces.

According to the Ford class action, the defect stems from a design flaw. The panoramic sunroofs are reportedly made from large, thin, curved panels which are fasted to the vehicle frames. Unfortunately, the design of these panels allegedly causes environmental stresses such as vehicle movement to be absorbed into the glass – making it prone to spontaneous shattering.

Since the Beatys filed their Ford class action, several motions have resulted in changes to their claims. In January 2018, several breach of warranty claims were trimmed from the class action.

Do you own or lease a Ford vehicle equipped with a panoramic sunroof that shattered unexpectedly? Share you experiences in the comment section below.

The Beatys and the proposed Class are represented by Beth E. Terrell, Amanda M. Steiner and Benjamin M. Drachler of Terrell Marshall Law Group PLLC, Gregory F. Coleman, Mark E. Silvey, Adam A. Edwards and Lisa A. White of Greg Coleman Law PC and Paul J. Hanly Jr., Mitchell M. Breit and Eric S. Johnson of Simmons Hanly Conroy LLC.

The Ford Sunroof Class Action Lawsuit is Beaty, et al. v. Ford Motor Co., Case No. 3:17-cv-05201, in the U.S. District Court for the Western District of Washington.

UPDATE: On Feb. 11, 2020, a federal judge dismissed a class action lawsuit filed against Ford by a customer who claimed that the panoramic glass sunroof in her Ford Escape spontaneously shattered while driving on the freeway.

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34 thoughts onFord Drivers Say Company Should Face Shattering Sunroof Class Action

  1. Tina says:

    I leased a 2020 Ford Edge on 6/8/2020 and the panoramic sunroof exploded and shattered on the 4th of July. Ford Corporate AND the Service Manager at the dealership both denied the claim. Told me it’s not under warranty. HELLO! Then what does bumper to bumper mean????
    SO frustrating, I am without a car and have to pay out of pocket for a VERY COSTLY vehicle repair for a car I’ve had 26 days! UGH!!!
    SHAME ON YOU FORD PEOPLE! I don’t know how you sleep at night!

  2. Sharon Crooks says:

    My 2020 Edge panoramic sun(moon)roof exploded on the highway. Ford says they won’t cover it! WHUT! I am leasing this vehicle and only had it 1.5 months. SHAME ON YOU FORD!! Service manager is putting in an appeal on my behalf. I will update this comment if Ford decides to help its customers.

    1. Tina says:

      At least your service manager is trying to help. So far all I’ve received is aggravation!

  3. Josh says:

    2019 F150, 2 months old, front portion of panoramic exploded today while driving on interstate. No car around me for at least 1/2 a mile.

  4. cassidy says:

    2020 ford explorer ST. no one in front of me. rear panel had loud bang and shattered. peaked up like it had alot of pressure from inside

    1. TJ says:

      Front panel in my 2020 f150 exploded today. Vehicle has 4500 miles on it. Sounded like a gun shot out due to pressure. Pictures show the same outward peak

  5. Austin says:

    2019 Ford Edge ST bought in October, driving on the highway, shattered all over me and my wife. Phone call to Ford pending since its Saturday night and Easter is tomorrow.

  6. Beth J Roberts says:

    After hearing a loud pop while driving on the highway, and opening the inner panel to expose the sunroof, which appeared pebbled in texture, the glass promptly reigned down shattered glass from the front portion of my 2015 Ford Escape sunroof. Feb 27 2020

  7. Mike Davidson says:

    2016 Ford Trans Connect Titanium. I’ve been a Ford Guy for many years. Today was a disappointing day. Two weeks ago the panoramic sunroof, a stationary body part, flew out of the roof and landed in the freeway. Fortunately no one was hurt. The van is only four years old. It’s a $4700 replacement cost. The dealer, not Ford has offered to goodwill $2000. Can’t believe that a four year old body part falls off and Ford says so sorry to bad. Will be rethinking my recommendations of Ford products due to the customer service experience with the representative.

  8. Alexis says:

    Our brand new 2019 Ford Edge SEL sun roof exploded. We’ve only owned it 2 weeks.

    1. Robyn says:

      Mine too! same story, 2019 Ford Edge Titanium … have had it TWO WEEKS. Ford denied claim today.

  9. jessica says:

    I would like to be added

  10. Raymond Mavity says:

    The rear section of the panoramic roof exploded when we were driving today. Our vehicle is a 2016 Escape Titanium.

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