Christina Spicer  |  October 28, 2020

Category: Appliances

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A woman reaches into a dryer to get clothes out - dryer defect

A class action lawsuit claiming a Samsung dryer defect causes the drums in the appliances to crack is intact after a motion to dismiss.

Samsung argued the class action lawsuit should be dismissed because the plaintiffs had not adequately established their claims. U.S. District Court Judge Kevin McNulty tossed most of Samsung’s motion, but trimmed a few state law claims.

According to the class action lawsuit filed in 2018, certain Samsung models suffer from a dryer defect that causes the drum to crack, resulting in loud noises, destroyed clothing and potential fires. The plaintiffs say Samsung uses defective fly wheels and gauge steel that is too thin. The only remedy is a costly replacement of the drum, the complaint alleged.

The Samsung class action lawsuit accused the manufacturer of misrepresenting the quality of the high-end appliances to consumers, as well as of violations of federal warranty law and state consumer protection laws.

Judge McNulty upheld most of the class action lawsuit claims, including for violations of the Magnuson-Moss Warranty Act, noting the plaintiffs “offer factual support for their allegations that they had no meaningful opportunity to participate in creating the warranty or alter its terms in any way; for example, the warranty is included in product packaging ‘on a pre-printed form’ and the ‘[c]onsumers are not involved in the preparation of the warranty.’”

Samsung building - dryer defect

The judge also refused to dismiss claims that Samsung violated the Uniform Commercial Code and most claims for fraudulent omission under Ohio, New Mexico, New Jersey, Florida, California and Illinois law.

Samsung argued fire hazard claims should be dismissed because none of the plaintiffs alleged they had suffered a fire due to the dryer defect. Judge McNulty disagreed, noting that the class action lawsuit pointed out the potential for a fire if lint falls through a crack in the drum caused by the alleged defect.

“It is true that plaintiffs have not alleged any particular instances where the defect caused a fire,” the order stated. “That may suggest a future weakness in their case, but their theory of fire risk is sufficiently plausible to state a claim at this preliminary stage.”

“We are pleased with the court’s well-reasoned decision, as nearly all of the plaintiffs’ claims will move forward,” one of the lawyers representing the plaintiffs told legal news source Law360 in response to the most recent order. “We are eager to continue pursuing the appropriate relief for the plaintiffs and putative class.”

Indeed, the only claims that were trimmed from the class action lawsuit were unjust enrichment claims under Florida, Illinois and Ohio state laws, as well as a misrepresentation claim under Ohio’s Consumer Sales Practices Act.

According to the order dismissing certain claims, the class action lawsuit had failed to allege that the Florida plaintiff had purchased their Samsung dryer directly from the manufacturer, as required for an unjust enrichment claim under the state’s law; however, the judge did leave the door open to amend the complaint to rectify the claim.

“To properly plead an unjust enrichment claim under Florida law, plaintiffs must re-allege their claim with a plaintiff who purchased his or her dryer directly from SEA,” stated the order.

In addition, claims under the Ohio Consumer Sales Practices Act (OCSPA) were dismissed because the plaintiffs failed to allege that Samsung omitted information about the dryer defect.

Additionally, the judge noted that it appeared as if the plaintiffs had abandoned that claim.

“Because the complaint does not adequately plead an omission under the OCSPA, and because plaintiffs have abandoned any misrepresentation claim, no OCSPA claim remains,” the judge concluded.

According to the order, the plaintiffs will have the opportunity to amend their class action lawsuit to address most of the dismissed claims except for dismissed allegations under the Ohio Deceptive Trade Practices Act (ODTPA).

“The ODTPA claims will be dismissed because consumers do not have standing to sue under that statute,” the judge said in his order.

The Samsung class action lawsuit seeks to represent consumers who purchased dryers with the defective drum. The plaintiffs are seeking a variety of damages, along with court costs and attorney fees.

Do you own a dryer affected by these alleged defects? We want to hear from you. Tell us about your experience in the comment section below.

The lead plaintiffs and proposed Class Members are represented by Bruce D. Greenberg and Susana Cruz Hodge of Lite Depalma Greenberg LLC and Sauder Schelkopf LLC.

The Samsung Dryer Defect Class Action Lawsuit is DeFrank, et al. v. Samsung Electronics America Inc., Case No. 2:19-cv-21401-MRB, in the U.S. District Court for the District of New Jersey.

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314 thoughts onSamsung Dryer Defect Class Action Lawsuit Survives Motion to Dismiss

  1. Lidija Misic Barclay says:

    My dryer just stopped working. I purchased all Samsung appliances in my kitchen and laundry room 5 years ago. The refrigerator is dead, and a week later, after being told the refrigerator cannot be fixed, my Samsung double loader is dead and doesn’t power on at all.
    Thousands of dollars were spent, and I barely used these appliances. It’s just two of us in the house, I don’t even use it like most households would. I couldn’t imagine if I had kids, this thing would die the first year.

  2. Daniel Akins says:

    I have a Samsung dryer and it has issues with the drum making it sound very loud and uneven and you can tell it is not correct as the lint catcher no longer fits correctly in it I have not got it serviced yet as it will cost me money on my pocket and it may be quicker and easier and cheaper just to buy a new dryer if there is a lawsuit or settlement for this I would like to be contacted and can provide information

  3. Angela says:

    I have a front loading washer with the drawers . The washer , every time it spins is coming detached from the drawers and cracking and going to come flying off the pedestals which is dangerous and the pieces keep breaking off and I have contacted them multiple times and they said they are not liable. I’m still making payments on it and they won’t even replace the broken drawers and it’s not even 1 yr old even. I am having to have the drawers removed from the machines , both the washer and dryer as it’s unsafe and a severe danger and I am disabled as well.

  4. Vanessa Real says:

    We have a Samsung dryer and washer and have had issues

  5. David Kusnierz says:

    We own a Samsung Dryer. I noticed a thunking noise about a year ago. We have a set of expensive towels that started “pilling” and having the loops pull out. My wife was very disappointed with the towels. We bought a new set of REALLY expensive towels for the guest bathroom and, surprise, they started pilling as well. That is when I noticed the hole/crack in the drum of the dryer. It is about an two inches long and an inch wide. It is less of a crack and more of a spot that is worn through, possibly by the rollers. My wife and I are going to replace it today, around $350 in parts plus our time. We will take pictures. David and Edith in Winfield, IL

  6. Eden says:

    We have had our dryer for 5 years. The crack started about and inch long and is now 4-5 inches with pieces missing. I had purchased the extended warranty from Lowes but they said it was not covered under warranty. So disappointed in this purchase and in the fact that they would not cover a dryer knowing that is was subpar!

  7. Aaron says:

    Same as others, my wife said the dryer was making a thumping noise so I checked and the drum is cracked inside. Researched and found this site. Would like to join the suite as I expect an $800 dryer to last longer under normal use.

  8. Christina P says:

    We have a Samsung as well. Noticed the crack this morning while drying some sheets. We haven’t even had this dryer for 2 years, sounds like a common defect after looking online. How does a drum even crack? That makes zero sense, this stems back to manufacturing and materials used. Bullshit if you ask me.

  9. Rebeca Henningsen says:

    We have just ran in to the same thing, a crack in the drum of the dryer. Heard some loud thunking noises during a cycle. Stopped the machine thinking it was a pair of jeans. Didn’t see anything. Ran without clothes and still heard the noise. Looked inside and was shocked to see a crack!? Placed a call to Samsung Repair. Let’s see how much this will be to repair. *insert eyeroll* This might be my final straw with Samsung Appliances (don’t even get me started about the washing machine).

  10. Tommy Rodriguez says:

    My Samsung dryer is barely years old and has had the drum cracked for about 6 month I called Samsung and they said I would have to pay for the repair which would have been almost $600. Insane I would never buy Samsung anything again.

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