By Christina Spicer  |  July 13, 2021

Category: Appliances
LG Electronics USA - Allstate Insurance Company
(Photo Credit: Michael Vi/Shutterstock)

Allstate Insurance Company has filed a lawsuit against LG Electronics USA, Inc claiming a defective washing machine flooded, causing nearly $100,000 in damage to an Alabama home.  

Allstate claims that the company knew it was selling a defective and dangerous product when homeowner and insurance policy holder Burt Newsome purchased an LG washing machine. 

The insurance company’s lawsuit alleges that on February 20, 2020, Newsom’s home was damaged by “a sudden and uncontrolled discharge of water” from the LG washing machine.  

As a result, homeowner Newsom was forced to pay a $3,000 deductible to clean up and repair the damage caused by the flood. Allstate says that it was forced to cover the rest of the damages under its insurance policy with Newsom.  

The leak was allegedly caused by a defect in the control board of the LG washer. Allstate says that the defect was sold by LG in “an unreasonably dangerous” and “defective” condition.  

The LG washing machine with the allegedly defective parts is model WM2487HRMA and other consumers have reported issues with the appliance as well.  

“This is a terrible washer. It shakes and squeals like crazy,” states one review on the retail website Amazon which also claims the appliance damaged the homeowner’s wood flooring.  

Indeed, LG has faced legal action brought by consumers complaining of a number of defects. In 2017, consumers filed a class action lawsuit alleging a “water hammering” defect caused by a washer valve that closed too fast resulting in annoying knocking noises in their pipes, as well as damage and water leakage.  

Earlier in 2016, LG agreed to settle a class action lawsuit alleging the company sold washing machines that were prone to mold and foul odors.  

Allstate claims that LG was aware of the defect when they sold the washing machine to Newsom. The insurer accuses LG of negligence, failure to warn, breach of warranty, and violating Alabama consumer protection law.  

The insurance company wants LG to pay them $99,005.48 to cover repairs and damages caused by the allegedly defective washing machine, along with attorney costs and court fees.  

Do you own an LG washing machine? Have you had any problems? Tell us about it in the comment section below! 

The plaintiff Allstate is represented by Zack M. Azar of Azar & Azar.  

The LG Defective Washing Machine Lawsuit is Allstate Insurance Company v. LG Electronics USA, Inc, et al., Case No. 2:21-cv-00942-KOB in the Circuit Court of Jefferson County, Alabama.


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60 thoughts onDefective LG Washing Machine Caused Thousands in Damage, Claims Insurer’s $100K Lawsuit

  1. Jeffrey H. Greenfield says:

    I have a high-end LG front loading washer (model WM5000HVA) and it has had multiple water pump failures since purchasing in 2019 despite excellent care and maintenance of the appliance. At ~ $200 each time a replacement is required, this should be a class action against LG.

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